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Common Stock and Earnings per Share - Schedule of Computations of Diluted Net Income (Loss) Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Class A Non-Voting      
Numerator:      
Allocation of undistributed earnings (loss) $ 10,760 $ (17,850) $ 10,602
Dividends paid 7,554 7,012 7,376
Net income (loss) available to common shareholders, diluted $ 18,314 $ (10,838) $ 17,978
Weighted-Average Shares Used to Compute Diluted Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, basic 29,039 29,196 30,760
Weighted-average effect of dilutive securities 760 0 983
Weighted-average number of shares outstanding, diluted 29,799 29,196 31,743
Earnings (loss) per share - diluted $ 0.61 $ (0.37) $ 0.57
Class B Voting      
Numerator:      
Allocation of undistributed earnings (loss) $ 7,148 $ (12,297) $ 7,427
Dividends paid 5,147 4,830 5,287
Net income (loss) available to common shareholders, diluted $ 12,295 $ (7,467) $ 12,714
Weighted-Average Shares Used to Compute Diluted Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, basic 19,796 20,113 22,237
Weighted-average effect of dilutive securities 0 0 0
Weighted-average number of shares outstanding, diluted 19,796 20,113 22,237
Earnings (loss) per share - diluted $ 0.62 $ (0.37) $ 0.57