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Segment Information - Reconciliation of Operating Profit from Segments to Consolidated (Details) - USD ($) $ in Thousands | 3 Months Ended
--- | ---
Mar. 31, 2024 | Mar. 31, 2023
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | $ 313,073 | $ 327,938
Net corporate interest expense | (3,596) | (4,399)
Contingent earnout adjustments | (151) | (248)
Income Before Income Taxes | 3,826 | 16,001
Operating Segments |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Total segment operating earnings | 20,088 | 28,993
Segment Reconciling Items |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Unallocated corporate and shared costs, net | (8,007) | (4,119)
Net corporate interest expense | (3,596) | (4,399)
Stock option expense | (167) | (156)
Amortization of acquisition-related intangible assets | (1,868) | (1,899)
Contingent earnout adjustments | (151) | (248)
Non-service pension costs | (2,473) | (2,171)
Income Before Income Taxes | 3,826 | 16,001
North America Loss Adjusting |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | 77,365 | 77,597
North America Loss Adjusting | Operating Segments |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | 77,365 | 77,597
International Operations |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | 98,092 | 91,863
International Operations | Operating Segments |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Total segment operating earnings | 1,690 | 3,035
Broadspire |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | 94,298 | 84,054
Broadspire | Operating Segments |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Total segment operating earnings | 12,804 | 7,927
Platform Solutions |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | 31,899 | 62,820
Platform Solutions | Operating Segments |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | 31,899 | 62,820
Service |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | 301,654 | 316,334
Service | North America Loss Adjusting | Operating Segments |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Total segment operating earnings | 4,479 | 8,065
Service | International Operations |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | 98,092 | 91,863
Service | International Operations | Operating Segments |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | 98,092 | 91,863
Service | Broadspire |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | 94,298 | 84,054
Service | Broadspire | Operating Segments |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | 94,298 | 84,054
Service | Platform Solutions |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | 31,899 | 62,820
Service | Platform Solutions | Operating Segments |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Total segment operating earnings | 1,115 | 9,966
Reimbursements |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |
Revenues | $ 11,419 | $ 11,604

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