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Revenue Recognition (Tables)

3 Months Ended

Mar. 31, 2024

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the three months ended March 31, 2024 and 2023:

		Three Months Ended
(in thousands)		March 31, 2024				March 31, 2023
U.S.		$	53,524			$	52,983
Canada			23,841				24,614
Total North America Loss Adjusting Revenues before Reimbursements		$	77,365			$	77,597

The following table presents International Operations revenues before reimbursements disaggregated by geography and service line for the three months ended March 31, 2024 and 2023:

		Three Months Ended
(in thousands)		March 31, 2024				March 31, 2023
U.K.		$	37,899			$	30,732
Europe			23,621				22,764
Australia			17,280				20,636
Asia			5,369				5,627
Latin America			8,196				6,235
International Loss Adjusting		$	92,365			$	85,994
Crawford Legal Services		$	5,727			$	5,869
Total International Operations Revenues before Reimbursements		$	98,092			$	91,863

The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three months ended March 31, 2024 and 2023:

		Three Months Ended
(in thousands)		March 31, 2024				March 31, 2023
Claims Management		$	48,398			$	43,108
Medical Management			45,900				40,946
Total Broadspire Revenues before Reimbursements		$	94,298			$	84,054

The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the three months ended March 31, 2024 and 2023:

		Three Months Ended
(in thousands)		March 31, 2024				March 31, 2023
Contractor Connection		$	16,945			$	19,301
Networks			7,743				37,403
Subrogation			7,211				6,116
Total Platform Solutions Revenues before Reimbursements		$	31,899			$	62,820

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2024 and the significant activity affecting deferred revenues during the three months ended March 31, 2024:

(In Thousands)
Customer Contract Liabilities		Deferred Revenue
Balance at January 1, 2024		$	60,411
Quarterly additions			24,919
Revenue recognized from the prior periods			(15,358	)
Revenue recognized from current quarter additions			(8,941	)
Balance as of March 31, 2024		$	61,031

X

- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-10

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-5

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- References

No definition available.

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