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Segment Information (Tables)
3 Months Ended
Mar. 31, 2024
Segment Reporting [Abstract]  
Schedule of Reconciliation of Operating Profit from Segment operating earnings to income before income taxes

Financial information for the three months ended March 31, 2024 and 2023 related to the Company's reportable segments, including a reconciliation from segment operating earnings to income before income taxes, the most directly comparable GAAP financial measure, is presented below:

 

 

 

Three Months Ended

 

(in thousands)

 

March 31,
2024

 

 

March 31,
2023

 

Revenues:

 

 

 

 

 

 

North America Loss Adjusting

 

$

77,365

 

 

$

77,597

 

International Operations

 

 

98,092

 

 

 

91,863

 

Broadspire

 

 

94,298

 

 

 

84,054

 

Platform Solutions

 

 

31,899

 

 

 

62,820

 

Total segment revenues before reimbursements

 

 

301,654

 

 

 

316,334

 

Reimbursements

 

 

11,419

 

 

 

11,604

 

Total revenues

 

$

313,073

 

 

$

327,938

 

 

 

 

 

 

 

Segment Operating Earnings:

 

 

 

 

 

 

North America Loss Adjusting

 

$

4,479

 

 

$

8,065

 

International Operations

 

 

1,690

 

 

 

3,035

 

Broadspire

 

 

12,804

 

 

 

7,927

 

Platform Solutions

 

 

1,115

 

 

 

9,966

 

Total segment operating earnings

 

 

20,088

 

 

 

28,993

 

 

 

 

 

 

 

Deduct:

 

 

 

 

 

 

Unallocated corporate and shared costs, net

 

 

(8,007

)

 

 

(4,119

)

Net corporate interest expense

 

 

(3,596

)

 

 

(4,399

)

Stock option expense

 

 

(167

)

 

 

(156

)

Amortization of acquisition-related intangible assets

 

 

(1,868

)

 

 

(1,899

)

Contingent earnout adjustments

 

 

(151

)

 

 

(248

)

Non-service pension costs

 

 

(2,473

)

 

 

(2,171

)

Income before income taxes

 

$

3,826

 

 

$

16,001

 

Schedule of Revenues By Major Service Line

Revenues before reimbursements by major service line in the International Operations, Broadspire and Platform Solutions segments are shown in the following table. The Company considers all North America Loss Adjusting revenues to be primarily derived from one service line.

 

 

 

Three Months Ended

 

(in thousands)

 

March 31,
2024

 

 

March 31,
2023

 

International Operations

 

 

 

 

 

 

International Loss Adjusting

 

$

92,365

 

 

$

85,994

 

Crawford Legal Services

 

 

5,727

 

 

 

5,869

 

Total Revenues before Reimbursements--International Operations

 

$

98,092

 

 

$

91,863

 

 

 

 

 

 

 

 

Broadspire

 

 

 

 

 

 

Claims Management

 

$

48,398

 

 

$

43,108

 

Medical Management

 

 

45,900

 

 

 

40,946

 

Total Revenues before Reimbursements--Broadspire

 

$

94,298

 

 

$

84,054

 

 

 

 

 

 

 

 

Platform Solutions

 

 

 

 

 

 

Contractor Connection

 

$

16,945

 

 

$

19,301

 

Networks

 

 

7,743

 

 

 

37,403

 

Subrogation

 

 

7,211

 

 

 

6,116

 

Total Revenues before Reimbursements--Platform Solutions

 

$

31,899

 

 

$

62,820