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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2024	Mar. 31, 2023
Disaggregation of Revenue [Line Items]
Revenues	$ 313,073	$ 327,938
North America Loss Adjusting
Disaggregation of Revenue [Line Items]
Revenues	77,365	77,597
North America Loss Adjusting | U.S.
Disaggregation of Revenue [Line Items]
Revenues	53,524	52,983
North America Loss Adjusting | Canada
Disaggregation of Revenue [Line Items]
Revenues	23,841	24,614
International Loss Adjusting
Disaggregation of Revenue [Line Items]
Revenues	92,365	85,994
International Loss Adjusting | U.K.
Disaggregation of Revenue [Line Items]
Revenues	37,899	30,732
International Loss Adjusting | Europe
Disaggregation of Revenue [Line Items]
Revenues	23,621	22,764
International Loss Adjusting | Australia
Disaggregation of Revenue [Line Items]
Revenues	17,280	20,636
International Loss Adjusting | Asia
Disaggregation of Revenue [Line Items]
Revenues	5,369	5,627
International Loss Adjusting | Latin America
Disaggregation of Revenue [Line Items]
Revenues	8,196	6,235
Crawford Legal Services
Disaggregation of Revenue [Line Items]
Revenues	5,727	5,869
International Operations
Disaggregation of Revenue [Line Items]
Revenues	98,092	91,863
Broadspire
Disaggregation of Revenue [Line Items]
Revenues	94,298	84,054
Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	31,899	62,820
Claims Management | Broadspire
Disaggregation of Revenue [Line Items]
Revenues	48,398	43,108
Medical Management | Broadspire
Disaggregation of Revenue [Line Items]
Revenues	45,900	40,946
Contractor Connection | Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	16,945	19,301
Networks | Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	7,743	37,403
Subrogation | Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	$ 7,211	$ 6,116

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