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Net Income Attributable to Shareholders of Crawford & Company per Common Share - Schedule of Computations of Diluted Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Class A Non-Voting    
Numerator:    
Allocation of undistributed earnings $ (368) $ 4,614
Dividends paid 2,074 1,734
Net income attributable to common shareholders, diluted $ 1,706 $ 6,348
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:    
Weighted-average common shares outstanding, basic 29,586 28,841
Weighted-average effect of dilutive securities 693 300
Weighted-average common shares outstanding, diluted 30,279 29,141
Earnings per share - diluted $ 0.06 $ 0.22
Class B Voting    
Numerator:    
Allocation of undistributed earnings $ (238) $ 3,142
Dividends paid 1,369 1,191
Net income attributable to common shareholders, diluted $ 1,131 $ 4,333
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:    
Weighted-average common shares outstanding, basic 19,542 19,848
Weighted-average effect of dilutive securities 0 0
Weighted-average common shares outstanding, diluted 19,542 19,848
Earnings per share - diluted $ 0.06 $ 0.22