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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2024 | Jun. 30, 2023 | Jun. 30, 2024 | Jun. 30, 2023
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | $ 326,853 | $ 337,629 | $ 639,926 | $ 665,567
North America Loss Adjusting |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 76,030 | 76,362 | 153,395 | 153,959
North America Loss Adjusting | U.S. |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 53,829 | 51,972 | 107,353 | 104,955
North America Loss Adjusting | Canada |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 22,201 | 24,390 | 46,042 | 49,004
International Loss Adjusting |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 95,441 | 89,300 | 187,806 | 175,294
International Loss Adjusting | U.K. |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 38,490 | 32,273 | 76,389 | 63,005
International Loss Adjusting | Europe |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 24,453 | 23,160 | 48,074 | 45,924
International Loss Adjusting | Australia |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 19,303 | 20,523 | 36,583 | 41,159
International Loss Adjusting | Asia |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 5,604 | 5,888 | 10,973 | 11,515
International Loss Adjusting | Latin America |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 7,591 | 7,456 | 15,787 | 13,691
Crawford Legal Services |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 6,842 | 6,012 | 12,569 | 11,881
International Operations |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 102,283 | 95,312 | 200,375 | 187,175
Broadspire |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 97,087 | 87,244 | 191,385 | 171,298
Platform Solutions |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 38,827 | 65,638 | 70,726 | 128,458
Claims Management | Broadspire |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 49,858 | 44,750 | 98,256 | 87,858
Medical Management | Broadspire |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 47,229 | 42,494 | 93,129 | 83,440
Contractor Connection | Platform Solutions |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 18,118 | 19,797 | 35,063 | 39,098
Networks | Platform Solutions |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 13,373 | 38,464 | 21,116 | 75,867
Subrogation | Platform Solutions |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | $ 7,336 | $ 7,377 | $ 14,547 | $ 13,493

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