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Segment Information - Reconciliation of Operating Profit from Segments to Consolidated (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2024 | Jun. 30, 2023 | Jun. 30, 2024 | Jun. 30, 2023
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | $ 326,853 | $ 337,629 | $ 639,926 | $ 665,567
Net corporate interest expense | (4,256) | (4,309) | (7,852) | (8,708)
Contingent earnout adjustments |  |  | (581) | (973)
Income Before Income Taxes | 12,988 | 13,551 | 16,814 | 29,552
Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Total segment operating earnings | 27,147 | 23,896 | 47,235 | 52,889
Segment Reconciling Items |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Unallocated corporate and shared costs, net | (5,079) | (1,098) | (13,086) | (5,217)
Net corporate interest expense | (4,256) | (4,309) | (7,852) | (8,708)
Stock option expense | (139) | (139) | (306) | (295)
Amortization of acquisition-related intangible assets | (1,856) | (1,979) | (3,724) | (3,878)
Contingent earnout adjustments | (430) | (725) | (581) | (973)
Non-service pension costs | (2,399) | (2,095) | (4,872) | (4,266)
Income Before Income Taxes | 12,988 | 13,551 | 16,814 | 29,552
North America Loss Adjusting |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 76,030 | 76,362 | 153,395 | 153,959
North America Loss Adjusting | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 76,030 | 76,362 | 153,395 | 153,959
International Operations |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 102,283 | 95,312 | 200,375 | 187,175
International Operations | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Total segment operating earnings | 5,702 | 3,742 | 7,392 | 6,777
Broadspire |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 97,087 | 87,244 | 191,385 | 171,298
Broadspire | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Total segment operating earnings | 15,091 | 8,148 | 27,895 | 16,075
Platform Solutions |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 38,827 | 65,638 | 70,726 | 128,458
Platform Solutions | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 38,827 | 65,638 | 70,726 | 128,458
Service |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 314,227 | 324,556 | 615,881 | 640,890
Service | North America Loss Adjusting | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Total segment operating earnings | 4,885 | 3,900 | 9,364 | 11,965
Service | International Operations |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 102,283 | 95,312 | 200,375 | 187,175
Service | International Operations | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 102,283 | 95,312 | 200,375 | 187,175
Service | Broadspire |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 97,087 | 87,244 | 191,385 | 171,298
Service | Broadspire | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 97,087 | 87,244 | 191,385 | 171,298
Service | Platform Solutions |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | 38,827 | 65,638 | 70,726 | 128,458
Service | Platform Solutions | Operating Segments |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Total segment operating earnings | 1,469 | 8,106 | 2,584 | 18,072
Reimbursements |  |  |  |
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated |  |  |  |
Revenues | $ 12,626 | $ 13,073 | $ 24,045 | $ 24,677

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