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Revenue Recognition (Tables)

6 Months Ended

Jun. 30, 2024

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the three and six months ended June 30, 2024 and 2023:

		Three Months Ended								Six Months Ended
(in thousands)		June 30, 2024				June 30, 2023				June 30, 2024				June 30, 2023
U.S.		$	53,829			$	51,972			$	107,353			$	104,955
Canada			22,201				24,390				46,042				49,004
Total North America Loss Adjusting Revenues before Reimbursements		$	76,030			$	76,362			$	153,395			$	153,959

The following table presents International Operations revenues before reimbursements disaggregated by geography and service line for the three and six months ended June 30, 2024 and 2023:

		Three Months Ended								Six Months Ended
(in thousands)		June 30, 2024				June 30, 2023				June 30, 2024				June 30, 2023
U.K.		$	38,490			$	32,273			$	76,389			$	63,005
Europe			24,453				23,160				48,074				45,924
Australia			19,303				20,523				36,583				41,159
Asia			5,604				5,888				10,973				11,515
Latin America			7,591				7,456				15,787				13,691
International Loss Adjusting		$	95,441			$	89,300			$	187,806			$	175,294
Crawford Legal Services		$	6,842			$	6,012			$	12,569			$	11,881
Total International Operations Revenues before Reimbursements		$	102,283			$	95,312			$	200,375			$	187,175

The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three and six months ended June 30, 2024 and 2023:

		Three Months Ended								Six Months Ended
(in thousands)		June 30, 2024				June 30, 2023				June 30, 2024				June 30, 2023
Claims Management		$	49,858			$	44,750			$	98,256			$	87,858
Medical Management			47,229				42,494				93,129				83,440
Total Broadspire Revenues before Reimbursements		$	97,087			$	87,244			$	191,385			$	171,298

The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the three and six months ended June 30, 2024 and 2023:

		Three Months Ended								Six Months Ended
(in thousands)		June 30, 2024				June 30, 2023				June 30, 2024				June 30, 2023
Contractor Connection		$	18,118			$	19,797			$	35,063			$	39,098
Networks			13,373				38,464				21,116				75,867
Subrogation			7,336				7,377				14,547				13,493
Total Platform Solutions Revenues before Reimbursements		$	38,827			$	65,638			$	70,726			$	128,458

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2024 and the significant activity affecting deferred revenues during the six months ended June 30, 2024:

(In Thousands)
Customer Contract Liabilities		Deferred Revenue
Balance at January 1, 2024		$	60,411
Quarterly additions			24,919
Revenue recognized from the prior periods			(15,358	)
Revenue recognized from current quarter additions			(8,941	)
Balance as of March 31, 2024		$	61,031
Quarterly additions			23,753
Revenue recognized from the prior periods			(15,799	)
Revenue recognized from current quarter additions			(9,024	)
Balance as of June 30, 2024		$	59,961

X

- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

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- References

No definition available.

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