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Revenue Recognition - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Disaggregation of Revenue [Line Items]
Revenues	$ 326,853	$ 337,629	$ 639,926	$ 665,567
North America Loss Adjusting
Disaggregation of Revenue [Line Items]
Revenues	76,030	76,362	153,395	153,959
North America Loss Adjusting | U.S.
Disaggregation of Revenue [Line Items]
Revenues	53,829	51,972	107,353	104,955
North America Loss Adjusting | Canada
Disaggregation of Revenue [Line Items]
Revenues	22,201	24,390	46,042	49,004
International Loss Adjusting
Disaggregation of Revenue [Line Items]
Revenues	95,441	89,300	187,806	175,294
International Loss Adjusting | U.K.
Disaggregation of Revenue [Line Items]
Revenues	38,490	32,273	76,389	63,005
International Loss Adjusting | Europe
Disaggregation of Revenue [Line Items]
Revenues	24,453	23,160	48,074	45,924
International Loss Adjusting | Australia
Disaggregation of Revenue [Line Items]
Revenues	19,303	20,523	36,583	41,159
International Loss Adjusting | Asia
Disaggregation of Revenue [Line Items]
Revenues	5,604	5,888	10,973	11,515
International Loss Adjusting | Latin America
Disaggregation of Revenue [Line Items]
Revenues	7,591	7,456	15,787	13,691
Crawford Legal Services
Disaggregation of Revenue [Line Items]
Revenues	6,842	6,012	12,569	11,881
International Operations
Disaggregation of Revenue [Line Items]
Revenues	102,283	95,312	200,375	187,175
Broadspire
Disaggregation of Revenue [Line Items]
Revenues	97,087	87,244	191,385	171,298
Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	38,827	65,638	70,726	128,458
Claims Management | Broadspire
Disaggregation of Revenue [Line Items]
Revenues	49,858	44,750	98,256	87,858
Medical Management | Broadspire
Disaggregation of Revenue [Line Items]
Revenues	47,229	42,494	93,129	83,440
Contractor Connection | Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	18,118	19,797	35,063	39,098
Networks | Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	13,373	38,464	21,116	75,867
Subrogation | Platform Solutions
Disaggregation of Revenue [Line Items]
Revenues	$ 7,336	$ 7,377	$ 14,547	$ 13,493

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