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Net Income Attributable to Shareholders of Crawford & Company per Common Share - Schedule of Computations of Diluted Net Income Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Class A Non-Voting        
Numerator:        
Allocation of undistributed earnings $ 3,134 $ 3,299 $ 2,763 $ 7,918
Dividends paid 2,081 1,738 4,155 3,472
Net income attributable to common shareholders, diluted $ 5,215 $ 5,037 $ 6,918 $ 11,390
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 29,728 28,956 29,657 28,899
Weighted-average effect of dilutive securities 443 814 568 557
Weighted-average common shares outstanding, diluted 30,171 29,770 30,225 29,456
Earnings per share - diluted $ 0.17 $ 0.17 $ 0.23 $ 0.39
Class B Voting        
Numerator:        
Allocation of undistributed earnings $ 2,013 $ 2,199 $ 1,778 $ 5,336
Dividends paid 1,356 1,191 2,725 2,382
Net income attributable to common shareholders, diluted $ 3,369 $ 3,390 $ 4,503 $ 7,718
Weighted-Average Shares Used to Compute Diluted Earnings Per Share:        
Weighted-average common shares outstanding, basic 19,374 19,848 19,458 19,848
Weighted-average effect of dilutive securities 0 0 0 0
Weighted-average common shares outstanding, diluted 19,374 19,848 19,458 19,848
Earnings per share - diluted $ 0.17 $ 0.17 $ 0.23 $ 0.39