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Segment Information - Schedule of Revenues By Major Service Line (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Revenue from External Customer        
Revenues $ 326,853 $ 337,629 $ 639,926 $ 665,567
International Operations        
Revenue from External Customer        
Revenues 102,283 95,312 200,375 187,175
Broadspire        
Revenue from External Customer        
Revenues 97,087 87,244 191,385 171,298
Platform Solutions        
Revenue from External Customer        
Revenues 38,827 65,638 70,726 128,458
International Loss Adjusting | International Operations        
Revenue from External Customer        
Revenues 95,441 89,300 187,806 175,294
Crawford Legal Services | International Operations        
Revenue from External Customer        
Revenues 6,842 6,012 12,569 11,881
Claims Management | Broadspire        
Revenue from External Customer        
Revenues 49,858 44,750 98,256 87,858
Medical Management | Broadspire        
Revenue from External Customer        
Revenues 47,229 42,494 93,129 83,440
Service        
Revenue from External Customer        
Revenues 314,227 324,556 615,881 640,890
Service | International Operations        
Revenue from External Customer        
Revenues 102,283 95,312 200,375 187,175
Service | Broadspire        
Revenue from External Customer        
Revenues 97,087 87,244 191,385 171,298
Service | Platform Solutions        
Revenue from External Customer        
Revenues 38,827 65,638 70,726 128,458
Contractor Connection | Platform Solutions        
Revenue from External Customer        
Revenues 18,118 19,797 35,063 39,098
Networks | Platform Solutions        
Revenue from External Customer        
Revenues 13,373 38,464 21,116 75,867
Subrogation | Platform Solutions        
Revenue from External Customer        
Revenues $ 7,336 $ 7,377 $ 14,547 $ 13,493