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Condensed Consolidated Statements of Shareholders' Investment Unaudited - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2024
Mar. 31, 2024
Jun. 30, 2023
Mar. 31, 2023
Jun. 30, 2024
Jun. 30, 2023
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance $ 143,238 $ 139,831 [1] $ 141,827 $ 123,378 $ 139,831 [1] $ 123,378
Net income 8,502 2,779 8,345 10,730    
Other comprehensive income (loss) 391 3,758 669 9,776 4,149 10,445
Cash dividends paid (3,437) (3,443) (2,929) (2,925)    
Stock-based compensation 1,613 1,218 1,586 1,023    
Repurchases of common stock (1,340) (733)        
Decrease in value of noncontrolling interest due to acquisitions (79)          
Shares issued in connection with stock-based compensation plans, net 819 (50) 397 74    
Dividends paid to noncontrolling interests   (122)   (229)    
Ending balance 149,707 143,238 149,895 141,827 149,707 149,895
Common Stock | Class A Non-Voting            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 29,628 29,525 28,925 28,764 29,525 28,764
Shares issued in connection with stock-based compensation plans, net 115 103 52 161    
Ending balance 29,743 29,628 28,977 28,925 29,743 28,977
Common Stock | Class B Voting            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 19,469 19,555 19,848 19,848 19,555 19,848
Repurchases of common stock (145) (86)        
Ending balance 19,324 19,469 19,848 19,848 19,324 19,848
Additional Paid-In Capital            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 83,104 82,589 79,094 78,158 82,589 78,158
Stock-based compensation 1,613 1,218 1,586 1,023    
Decrease in value of noncontrolling interest due to acquisitions 40          
Increase in value of noncontrolling interest due to acquisition   (550)        
Shares issued in connection with stock-based compensation plans, net 704 (153) 345 (87)    
Ending balance 85,461 83,104 81,025 79,094 85,461 81,025
Retained Earnings            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 227,311 228,564 220,850 213,094 228,564 213,094
Net income 8,584 2,837 8,427 10,681    
Cash dividends paid (3,437) (3,443) (2,929) (2,925)    
Repurchases of common stock (1,195) (647)        
Ending balance 231,263 227,311 226,348 220,850 231,263 226,348
AOCL attributable to shareholders of Crawford & Company            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance (214,792) (218,615) (205,503) (215,321) (218,615) (215,321)
Other comprehensive income (loss) 390 3,823 663 9,818    
Ending balance (214,402) (214,792) (204,840) (205,503) (214,402) (204,840)
Shareholders' Investment Attributable to Shareholders of Crawford & Company            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 144,720 141,618 143,214 124,543 141,618 124,543
Net income 8,584 2,837 8,427 10,681    
Other comprehensive income (loss) 390 3,823 663 9,818    
Cash dividends paid (3,437) (3,443) (2,929) (2,925)    
Stock-based compensation 1,613 1,218 1,586 1,023    
Repurchases of common stock (1,340) (733)        
Decrease in value of noncontrolling interest due to acquisitions 40          
Increase in value of noncontrolling interest due to acquisition   (550)        
Shares issued in connection with stock-based compensation plans, net 819 (50) 397 74    
Ending balance 151,389 144,720 151,358 143,214 151,389 151,358
Noncontrolling Interests            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance (1,482) (1,787) (1,387) (1,165) (1,787) (1,165)
Net income (82) (58) (82) 49    
Other comprehensive income (loss) 1 (65) 6 (42)    
Decrease in value of noncontrolling interest due to acquisitions (119)          
Increase in value of noncontrolling interest due to acquisition   550        
Dividends paid to noncontrolling interests   (122)   (229)    
Ending balance $ (1,682) $ (1,482) $ (1,463) $ (1,387) $ (1,682) $ (1,463)
[1] Derived from the audited Consolidated Balance Sheet