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Document and Entity Information - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2024
Feb. 24, 2025
Jun. 30, 2024
Document Information [Line Items]      
Document Type 10-K    
Amendment Flag false    
Document Annual Report true    
Document Transition Report false    
Document Period End Date Dec. 31, 2024    
Document Fiscal Year Focus 2024    
Document Fiscal Period Focus FY    
Entity File Number 1-10356    
Entity Registrant Name CRAWFORD & CO    
Entity Incorporation, State or Country Code GA    
Entity Tax Identification Number 58-0506554    
Entity Address, Address Line One 5335 Triangle Parkway    
Entity Address, City or Town Peachtree Corners    
Entity Address, State or Province GA    
Entity Address, Postal Zip Code 30092    
City Area Code 404    
Local Phone Number 300-1000    
Entity Well-known Seasoned Issuer No    
Entity Voluntary Filers No    
Entity Current Reporting Status Yes    
Entity Interactive Data Current Yes    
Entity Filer Category Accelerated Filer    
Entity Small Business false    
Entity Emerging Growth Company false    
Entity Shell Company false    
ICFR Auditor Attestation Flag true    
Document Financial Statement Error Correction [Flag] false    
Entity Public Float     $ 189,540,410
Documents Incorporated by Reference

Portions of the Registrant's proxy statement for its 2025 annual shareholders' meeting, which proxy statement will be filed within 120 days of the Registrant's year end, are incorporated by reference into Part III hereof.

   
Current Fiscal Year End Date --12-31    
Entity Central Index Key 0000025475    
Auditor Name Ernst & Young LLP    
Auditor Location Atlanta, Georgia    
Auditor Firm ID 42    
Auditor Opinion

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Crawford & Company (the Company) as of December 31, 2024 and 2023, the related consolidated statements of operations, statements of comprehensive income (loss), shareholders' investment and cash flows for each of the three years in the period ended December 31, 2024, and the related notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company at December 31, 2024 and 2023, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2024, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company's internal control over financial reporting as of December 31, 2024, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework), and our report dated March 3, 2025 expressed an unqualified opinion thereon.

   
Class A Non-Voting      
Document Information [Line Items]      
Title of 12(b) Security Class A Common Stock — $1.00 Par Value    
Trading Symbol CRD-A    
Security Exchange Name NYSE    
Entity Common Stock, Shares Outstanding   30,215,256  
Class B Voting      
Document Information [Line Items]      
Title of 12(b) Security Class B Common Stock — $1.00 Par Value    
Trading Symbol CRD-B    
Security Exchange Name NYSE    
Entity Common Stock, Shares Outstanding   19,144,928