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Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
 12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Revenues from Services:      
Revenues $ 1,340,970 $ 1,316,919 $ 1,231,226
Costs and Expenses:      
Cost of services 973,423 957,847 924,872
Selling, general, and administrative expenses 299,664 286,506 255,750
Corporate interest expense, net of interest income 16,862 17,036 10,311
Goodwill impairment 0 0 36,808
Total Costs and Expenses 1,289,949 1,261,389 1,227,741
Other (Loss) Income (9,909) (8,173) 1,561
Income Before Income Taxes 41,112 47,357 5,046
Provision for Income Taxes 14,583 17,097 23,578
Net Income (Loss) 26,529 30,260 (18,532)
Net Loss Attributable to Noncontrolling Interests 67 349 227
Net Income (Loss) Attributable to Shareholders of Crawford & Company $ 26,596 $ 30,609 $ (18,305)
Class A Non-Voting      
Earnings (Loss) Per Share - Basic:      
Earnings (loss) per share - basic $ 0.54 $ 0.63 $ (0.37)
Earnings (Loss) Per Share - Diluted:      
Earnings (loss) per share - diluted $ 0.53 $ 0.61 $ (0.37)
Weighted-Average Shares Used to Compute Basic Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, basic 29,783 29,039 29,196
Weighted-Average Shares Used to Compute Diluted Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, diluted 30,404 29,799 29,196
Cash Dividends Per Share:      
Cash dividends per share $ 0.28 $ 0.26 $ 0.24
Class B Voting      
Earnings (Loss) Per Share - Basic:      
Earnings (loss) per share - basic 0.54 0.63 (0.37)
Earnings (Loss) Per Share - Diluted:      
Earnings (loss) per share - diluted $ 0.54 $ 0.62 $ (0.37)
Weighted-Average Shares Used to Compute Basic Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, basic 19,332 19,796 20,113
Weighted-Average Shares Used to Compute Diluted Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, diluted 19,332 19,796 20,113
Cash Dividends Per Share:      
Cash dividends per share $ 0.28 $ 0.26 $ 0.24
Service      
Revenues from Services:      
Revenues $ 1,292,510 $ 1,267,131 $ 1,189,482
Costs and Expenses:      
Cost of services 924,963 908,059 883,128
Reimbursements      
Revenues from Services:      
Revenues 48,460 49,788 41,744
Costs and Expenses:      
Cost of services $ 48,460 $ 49,788 $ 41,744