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Revenue Recognition (Tables)

12 Months Ended

Dec. 31, 2024

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the years ended December 31, 2024 and 2023:

		(In thousands)
Year Ended December 31,		2024				2023
U.S.		$	221,279			$	207,255
Canada			90,879				96,374
Total North America Loss Adjusting Revenues before Reimbursements		$	312,158			$	303,629

The following table presents International Operations revenues before reimbursements disaggregated by geography for the years ended December 31, 2024 and 2023:

		(In thousands)
Year Ended December 31,		2024				2023
U.K.		$	157,806			$	133,110
Europe			100,702				92,130
Australia			77,219				78,966
Asia			24,466				23,289
Latin America			32,924				29,560
International Loss Adjusting			393,117				357,055
U.K.			10,551				10,243
Australia			11,769				10,513
Latin America			3,170				4,582
Crawford Legal Services			25,490				25,338
Total International Operations Revenues before Reimbursements		$	418,607			$	382,393

The following table presents Broadspire revenues before reimbursements disaggregated by service line for the years ended December 31, 2024 and 2023:

		(In thousands)
Year Ended December 31,		2024				2023
Claims Management		$	198,797			$	182,840
Medical Management			189,277				172,810
Total Broadspire Revenues before Reimbursements		$	388,074			$	355,650

The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the years ended December 31, 2024 and 2023:

		(In thousands)
Year Ended December 31,		2024				2023
Contractor Connection		$	67,586			$	74,627
Networks			76,977				123,859
Subrogation			29,108				26,973
Total Platform Solutions Revenues before Reimbursements		$	173,671			$	225,459

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2024 and the significant activity affecting deferred revenues during the year ended December 31, 2024:

(In Thousands)
Deferred Revenue
Balance at January 1, 2024		$	60,411
Annual additions			96,543
Revenue recognized from prior periods			(32,814	)
Revenue recognized from current year additions			(64,455	)
Balance as of December 31, 2024		$	59,685

X

- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

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- References

No definition available.

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