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Goodwill and Intangible Assets - Schedule of Goodwill (Details) - USD ($)
 12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Goodwill [Roll Forward]      
Goodwill $ 349,348,000 $ 349,704,000 $ 349,602,000
Accumulated impairment losses (272,980,000) (272,980,000) (272,980,000)
Net goodwill 76,368,000 76,724,000 76,622,000
Impairment of goodwill 0 0 (36,808,000)
Foreign currency effects (356,000) 102,000  
North America Loss Adjusting      
Goodwill [Roll Forward]      
Goodwill 88,639,000 88,995,000 88,893,000
Accumulated impairment losses (71,626,000) (71,626,000) (71,626,000)
Net goodwill 17,013,000 17,369,000 17,267,000
Foreign currency effects (356,000) 102,000  
International Operations      
Goodwill [Roll Forward]      
Goodwill 81,779,000 81,779,000 81,779,000
Accumulated impairment losses (81,779,000) (81,779,000) (81,779,000)
Net goodwill 0 0 0
Foreign currency effects 0 0  
Broadspire      
Goodwill [Roll Forward]      
Goodwill 113,374,000 113,374,000 113,374,000
Accumulated impairment losses (100,437,000) (100,437,000) (100,437,000)
Net goodwill 12,937,000 12,937,000 12,937,000
Foreign currency effects 0 0  
Platform Solutions      
Goodwill [Roll Forward]      
Goodwill 65,556,000 65,556,000 65,556,000
Accumulated impairment losses (19,138,000) (19,138,000) (19,138,000)
Net goodwill 46,418,000 46,418,000 $ 46,418,000
Foreign currency effects $ 0 $ 0