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Common Stock and Earnings per Share - Schedule of Computations of Basic Net Income (Loss) Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2024	Dec. 31, 2023	Dec. 31, 2022
Class A Non-Voting
Numerator:
Allocation of undistributed earnings (loss)	$ 7,787	$ 10,649	$ (17,850)
Dividends paid	8,339	7,554	7,012
Net income (loss) available to common shareholders, basic	$ 16,126	$ 18,203	$ (10,838)
Weighted-Average Shares Used to Compute Diluted Earnings (Loss) Per Share:
Weighted-average common shares outstanding, basic	29,783	29,039	29,196
Earnings (loss) per share - basic	$ 0.54	$ 0.63	$ (0.37)
Class B Voting
Numerator:
Allocation of undistributed earnings (loss)	$ 5,054	$ 7,259	$ (12,297)
Dividends paid	5,416	5,147	4,830
Net income (loss) available to common shareholders, basic	$ 10,470	$ 12,406	$ (7,467)
Weighted-Average Shares Used to Compute Diluted Earnings (Loss) Per Share:
Weighted-average common shares outstanding, basic	19,332	19,796	20,113
Earnings (loss) per share - basic	$ 0.54	$ 0.63	$ (0.37)

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Amount of paid and unpaid cash, stock, and paid-in-kind (PIK) dividends declared, for example, but not limited to, common and preferred stock.

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