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Common Stock and Earnings per Share - Schedule of Computations of Diluted Net Income (Loss) Attributable to Shareholders of Crawford & Company per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
 12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Class A Non-Voting      
Numerator:      
Allocation of undistributed earnings (loss) $ 7,850 $ 10,760 $ (17,850)
Dividends paid 8,339 7,554 7,012
Net income (loss) available to common shareholders, diluted $ 16,189 $ 18,314 $ (10,838)
Weighted-Average Shares Used to Compute Diluted Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, basic 29,783 29,039 29,196
Weighted-average effect of dilutive securities 621 760 0
Weighted-average number of shares outstanding, diluted 30,404 29,799 29,196
Earnings (loss) per share - diluted $ 0.53 $ 0.61 $ (0.37)
Class B Voting      
Numerator:      
Allocation of undistributed earnings (loss) $ 4,991 $ 7,148 $ (12,297)
Dividends paid 5,416 5,147 4,830
Net income (loss) available to common shareholders, diluted $ 10,407 $ 12,295 $ (7,467)
Weighted-Average Shares Used to Compute Diluted Earnings (Loss) Per Share:      
Weighted-average common shares outstanding, basic 19,332 19,796 20,113
Weighted-average effect of dilutive securities 0 0 0
Weighted-average number of shares outstanding, diluted 19,332 19,796 20,113
Earnings (loss) per share - diluted $ 0.54 $ 0.62 $ (0.37)