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Consolidated Statements of Shareholders' Investment - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance $ 139,831 $ 123,378 $ 211,397
Net income (loss) 26,529 30,260 (18,532)
Other comprehensive (loss) income 1,318 (3,338) (34,613)
Cash dividends paid (13,755) (12,701) (11,842)
Stock-based compensation 5,768 5,603 4,923
Repurchases of common stock (3,867) (2,731) (26,749)
Shares issued in connection with stock-based compensation plans, net (174) (411) 117
Decrease in value of noncontrolling interest due to acquisition 23   (1,065)
Dividends paid to noncontrolling interests (122) (229) (258)
Ending balance 155,551 139,831 123,378
Common Stock | Class A Non-Voting      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance 29,525 28,764 30,996
Repurchases of common stock     (2,657)
Shares issued in connection with stock-based compensation plans, net 599 761 425
Ending balance 30,124 29,525 28,764
Common Stock | Class B Voting      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance 19,555 19,848 20,812
Repurchases of common stock (410) (293) (964)
Ending balance 19,145 19,555 19,848
Additional Paid-In Capital      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance 82,589 78,158 74,229
Stock-based compensation 5,768 5,603 4,923
Shares issued in connection with stock-based compensation plans, net (773) (1,172) (308)
Decrease in value of noncontrolling interest due to acquisition (466)   (686)
Ending balance 87,118 82,589 78,158
Retained Earnings      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance 228,564 213,094 266,369
Net income (loss) 26,596 30,609 (18,305)
Cash dividends paid (13,755) (12,701) (11,842)
Repurchases of common stock (3,457) (2,438) (23,128)
Ending balance 237,948 228,564 213,094
AOCL attributable to shareholders of Crawford & Company      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance (218,615) (215,321) (180,441)
Other comprehensive (loss) income 1,490 (3,294) (34,880)
Ending balance (217,125) (218,615) (215,321)
Shareholders' Investment Attributable to Shareholders of Crawford & Company      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance 141,618 124,543 211,965
Net income (loss) 26,596 30,609 (18,305)
Other comprehensive (loss) income 1,490 (3,294) (34,880)
Cash dividends paid (13,755) (12,701) (11,842)
Stock-based compensation 5,768 5,603 4,923
Repurchases of common stock (3,867) (2,731) (26,749)
Shares issued in connection with stock-based compensation plans, net (174) (411) 117
Decrease in value of noncontrolling interest due to acquisition (466)   (686)
Ending balance 157,210 141,618 124,543
Noncontrolling Interests      
Increase Decrease In Stockholders Equity [Roll Forward]      
Beginning balance (1,787) (1,165) (568)
Net income (loss) (67) (349) (227)
Other comprehensive (loss) income (172) (44) 267
Decrease in value of noncontrolling interest due to acquisition 489   (379)
Dividends paid to noncontrolling interests (122) (229) (258)
Ending balance $ (1,659) $ (1,787) $ (1,165)