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Segment and Geographic Information - Financial Information (Details) - USD ($)
 12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Segment Reporting Information [Line Items]      
Revenues $ 1,340,970,000 $ 1,316,919,000 $ 1,231,226,000
Depreciation 8,881,000 10,004,000 11,941,000
Reconciliation of segment operating earnings (loss):      
Net corporate interest expense (16,862,000) (17,036,000) (10,311,000)
Contingent earnout adjustments 1,099,000 (4,025,000) (2,921,000)
Goodwill impairment 0 0 (36,808,000)
Income Before Income Taxes 41,112,000 47,357,000 5,046,000
Income taxes (14,583,000) (17,097,000) (23,578,000)
Net Income (Loss) 26,529,000 30,260,000 (18,532,000)
Net Loss Attributable to Noncontrolling Interests 67,000 349,000 227,000
Net Income (Loss) Attributable to Shareholders of Crawford & Company 26,596,000 30,609,000 (18,305,000)
Segment Reconciling Items      
Segment Reporting Information [Line Items]      
Segment Operating Earnings (Loss) 102,776,000 104,780,000 68,929,000
Reconciliation of segment operating earnings (loss):      
Unallocated corporate administrative costs [1] (28,066,000) (19,419,000) (7,050,000)
Net corporate interest expense (16,862,000) (17,036,000) (10,311,000)
Non-service pension (costs) credits (9,764,000) (8,601,000) 1,591,000
Stock option expense (574,000) (552,000) (548,000)
Amortization of acquisition-related intangible assets (7,497,000) (7,790,000) (7,836,000)
Contingent earnout adjustments 1,099,000 (4,025,000) (2,921,000)
Goodwill impairment 0 0 (36,808,000)
Income Before Income Taxes 41,112,000 47,357,000 5,046,000
Income taxes (14,583,000) (17,097,000) (23,578,000)
Net Income (Loss) 26,529,000 30,260,000 (18,532,000)
Net Loss Attributable to Noncontrolling Interests 67,000 349,000 227,000
Net Income (Loss) Attributable to Shareholders of Crawford & Company 26,596,000 30,609,000 (18,305,000)
Service      
Segment Reporting Information [Line Items]      
Revenues 1,292,510,000 1,267,131,000 1,189,482,000
Service | Operating Segments      
Segment Reporting Information [Line Items]      
Revenues   1,267,131,000 1,189,482,000
Compensation 665,744,000 668,126,000 654,893,000
Benefits and payroll taxes 125,990,000 119,002,000 117,061,000
Non-employee labor 55,209,000 49,128,000 43,030,000
Total Compensation 846,943,000 836,256,000 814,984,000
Office rent and occupancy 31,736,000 33,673,000 35,591,000
Other office operating expense [2] 69,571,000 63,715,000 60,887,000
Depreciation 18,037,000 16,487,000 14,685,000
Professional fees 33,134,000 29,679,000 26,527,000
Cost of risk 13,328,000 9,903,000 8,185,000
Other, net [3] 13,091,000 14,679,000 9,510,000
Total Other Operating Expense 178,897,000 168,136,000 155,385,000
Allocated corporate, shared services, and administrative costs [4] 163,894,000 157,959,000 150,184,000
Total Segment Expenses 1,189,734,000 1,162,351,000 1,120,553,000
Segment Operating Earnings (Loss) 102,776,000 104,780,000 68,929,000
North America Loss Adjusting      
Segment Reporting Information [Line Items]      
Revenues 312,158,000 303,629,000  
North America Loss Adjusting | Service | Operating Segments      
Segment Reporting Information [Line Items]      
Revenues 312,158,000 303,629,000 274,755,000
Compensation 184,732,000 177,254,000 163,220,000
Benefits and payroll taxes 35,659,000 32,539,000 30,478,000
Non-employee labor 5,790,000 4,849,000 4,747,000
Total Compensation 226,181,000 214,642,000 198,445,000
Office rent and occupancy 4,595,000 4,637,000 4,739,000
Other office operating expense [2] 16,015,000 14,186,000 13,599,000
Depreciation 3,149,000 2,098,000 2,180,000
Professional fees 1,869,000 1,493,000 1,177,000
Cost of risk 1,116,000 1,368,000 1,329,000
Other, net [3] 2,464,000 3,052,000 1,469,000
Total Other Operating Expense 29,208,000 26,834,000 24,493,000
Allocated corporate, shared services, and administrative costs [4] 38,596,000 38,968,000 32,709,000
Total Segment Expenses 293,985,000 280,444,000 255,647,000
Segment Operating Earnings (Loss) 18,173,000 23,185,000 19,108,000
International Operations      
Segment Reporting Information [Line Items]      
Revenues 418,607,000 382,393,000  
International Operations | Service | Operating Segments      
Segment Reporting Information [Line Items]      
Revenues 418,607,000 382,393,000 357,452,000
Compensation 208,200,000 200,877,000 205,086,000
Benefits and payroll taxes 39,082,000 36,383,000 36,175,000
Non-employee labor 26,411,000 19,300,000 13,356,000
Total Compensation 273,693,000 256,560,000 254,617,000
Office rent and occupancy 14,340,000 15,501,000 15,981,000
Other office operating expense [2] 28,289,000 25,951,000 25,412,000
Depreciation 3,314,000 3,155,000 2,437,000
Professional fees 11,685,000 10,484,000 7,363,000
Cost of risk 4,363,000 3,929,000 3,684,000
Other, net [3] 5,466,000 6,445,000 6,877,000
Total Other Operating Expense 67,457,000 65,465,000 61,754,000
Allocated corporate, shared services, and administrative costs [4] 56,456,000 49,187,000 54,027,000
Total Segment Expenses 397,606,000 371,212,000 370,398,000
Segment Operating Earnings (Loss) 21,001,000 11,181,000 (12,946,000)
Broadspire      
Segment Reporting Information [Line Items]      
Revenues 388,074,000 355,650,000  
Broadspire | Service | Operating Segments      
Segment Reporting Information [Line Items]      
Revenues 388,074,000 355,650,000 313,564,000
Compensation 181,355,000 168,216,000 152,581,000
Benefits and payroll taxes 36,769,000 32,478,000 30,923,000
Non-employee labor 17,159,000 16,559,000 14,969,000
Total Compensation 235,283,000 217,253,000 198,473,000
Office rent and occupancy 9,247,000 9,796,000 11,040,000
Other office operating expense [2] 16,200,000 14,279,000 12,731,000
Depreciation 4,767,000 5,664,000 5,799,000
Professional fees 17,414,000 15,565,000 15,574,000
Cost of risk 6,451,000 3,600,000 2,297,000
Other, net [3] 1,170,000 860,000 (2,274,000)
Total Other Operating Expense 55,249,000 49,764,000 45,167,000
Allocated corporate, shared services, and administrative costs [4] 45,113,000 46,760,000 42,903,000
Total Segment Expenses 335,645,000 313,777,000 286,543,000
Segment Operating Earnings (Loss) 52,429,000 41,873,000 27,021,000
Platform Solutions      
Segment Reporting Information [Line Items]      
Revenues 173,671,000 225,459,000  
Platform Solutions | Service | Operating Segments      
Segment Reporting Information [Line Items]      
Revenues 173,671,000 225,459,000 243,711,000
Compensation 91,457,000 121,779,000 134,006,000
Benefits and payroll taxes 14,480,000 17,602,000 19,485,000
Non-employee labor 5,849,000 8,420,000 9,958,000
Total Compensation 111,786,000 147,801,000 163,449,000
Office rent and occupancy 3,554,000 3,739,000 3,831,000
Other office operating expense [2] 9,067,000 9,299,000 9,145,000
Depreciation 6,807,000 5,570,000 4,269,000
Professional fees 2,166,000 2,137,000 2,413,000
Cost of risk 1,398,000 1,006,000 875,000
Other, net [3] 3,991,000 4,322,000 3,438,000
Total Other Operating Expense 26,983,000 26,073,000 23,971,000
Allocated corporate, shared services, and administrative costs [4] 23,729,000 23,044,000 20,545,000
Total Segment Expenses 162,498,000 196,918,000 207,965,000
Segment Operating Earnings (Loss) $ 11,173,000 $ 28,541,000 $ 35,746,000
[1] Unallocated corporate and shared costs and credits represent expenses for the Company's Chief Executive Officer and Board of Directors, certain adjustments to self-insured liabilities, certain unallocated legal and professional fees, and certain adjustments and recoveries to the Company's allowances for estimated credit losses.
[2] Other office and operating expenses include travel and entertainment, automobile expenses, office operating expenses and data processing costs.
[3] Other, net primarily includes bank service charges and advertising expenses.
[4] Allocated corporate, shared services, and administrative costs, comprise of expenses for administrative functions, including direct compensation, payroll taxes, and benefits which are allocated to each segment based on usage.