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Revenue Recognition (Tables) | 3 Months Ended
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Mar. 31, 2025
Revenue from Contract with Customer [Abstract] |
Disaggregation of Revenue | The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the three months ended March 31, 2025 and 2024:
|  | Three Months Ended |
(in thousands) |  | March 31, 2025 |  |  | March 31, 2024 |
U.S. |  | $ | 57,964 |  |  | $ | 53,524 |
Canada |  |  | 21,776 |  |  |  | 23,841 |
Total North America Loss Adjusting Revenues before Reimbursements |  | $ | 79,740 |  |  | $ | 77,365 |
The following table presents International Operations revenues before reimbursements disaggregated by geography and service line for the three months ended March 31, 2025 and 2024:
|  | Three Months Ended |
(in thousands) |  | March 31, 2025 |  |  | March 31, 2024 |
U.K. |  | $ | 41,809 |  |  | $ | 37,899 |
Europe |  |  | 26,184 |  |  |  | 23,621 |
Australia |  |  | 16,578 |  |  |  | 17,280 |
Asia |  |  | 6,167 |  |  |  | 5,369 |
Latin America |  |  | 8,012 |  |  |  | 8,196 |
International Loss Adjusting |  | $ | 98,750 |  |  | $ | 92,365 |
U.K. |  | $ | 2,533 |  |  | $ | 2,356 |
Australia |  |  | 2,470 |  |  |  | 2,381 |
Latin America |  |  | 641 |  |  |  | 990 |
Crawford Legal Services |  | $ | 5,644 |  |  | $ | 5,727 |
Total International Operations Revenues before Reimbursements |  | $ | 104,394 |  |  | $ | 98,092 |
The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three months ended March 31, 2025 and 2024:
|  | Three Months Ended |
(in thousands) |  | March 31, 2025 |  |  | March 31, 2024 |
Claims Management |  | $ | 49,654 |  |  | $ | 48,398 |
Medical Management |  |  | 46,730 |  |  |  | 45,900 |
Total Broadspire Revenues before Reimbursements |  | $ | 96,384 |  |  | $ | 94,298 |
The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the three months ended March 31, 2025 and 2024:
|  | Three Months Ended |
(in thousands) |  | March 31, 2025 |  |  | March 31, 2024 |
Contractor Connection |  | $ | 16,901 |  |  | $ | 16,945 |
Networks |  |  | 7,325 |  |  |  | 7,743 |
Subrogation |  |  | 7,288 |  |  |  | 7,211 |
Total Platform Solutions Revenues before Reimbursements |  | $ | 31,514 |  |  | $ | 31,899 |
Schedule of Customer Contract Liabilities | The table below presents the deferred revenues balance as of January 1, 2025 and the significant activity affecting deferred revenues during the three months ended March 31, 2025:
(In Thousands) |  |  |
Customer Contract Liabilities |  | Deferred Revenue |
Balance at January 1, 2025 |  | $ | 59,685 |
Quarterly additions |  |  | 25,100 |
Revenue recognized from the prior periods |  |  | (15,874 | )
Revenue recognized from current quarter additions |  |  | (9,406 | )
Balance as of March 31, 2025 |  | $ | 59,505 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-5 + Details
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