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Revenue Recognition (Tables)

3 Months Ended

Mar. 31, 2025

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the three months ended March 31, 2025 and 2024:

		Three Months Ended
(in thousands)		March 31, 2025				March 31, 2024
U.S.		$	57,964			$	53,524
Canada			21,776				23,841
Total North America Loss Adjusting Revenues before Reimbursements		$	79,740			$	77,365

The following table presents International Operations revenues before reimbursements disaggregated by geography and service line for the three months ended March 31, 2025 and 2024:

		Three Months Ended
(in thousands)		March 31, 2025				March 31, 2024
U.K.		$	41,809			$	37,899
Europe			26,184				23,621
Australia			16,578				17,280
Asia			6,167				5,369
Latin America			8,012				8,196
International Loss Adjusting		$	98,750			$	92,365
U.K.		$	2,533			$	2,356
Australia			2,470				2,381
Latin America			641				990
Crawford Legal Services		$	5,644			$	5,727
Total International Operations Revenues before Reimbursements		$	104,394			$	98,092

The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three months ended March 31, 2025 and 2024:

		Three Months Ended
(in thousands)		March 31, 2025				March 31, 2024
Claims Management		$	49,654			$	48,398
Medical Management			46,730				45,900
Total Broadspire Revenues before Reimbursements		$	96,384			$	94,298

The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the three months ended March 31, 2025 and 2024:

		Three Months Ended
(in thousands)		March 31, 2025				March 31, 2024
Contractor Connection		$	16,901			$	16,945
Networks			7,325				7,743
Subrogation			7,288				7,211
Total Platform Solutions Revenues before Reimbursements		$	31,514			$	31,899

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2025 and the significant activity affecting deferred revenues during the three months ended March 31, 2025:

(In Thousands)
Customer Contract Liabilities		Deferred Revenue
Balance at January 1, 2025		$	59,685
Quarterly additions			25,100
Revenue recognized from the prior periods			(15,874	)
Revenue recognized from current quarter additions			(9,406	)
Balance as of March 31, 2025		$	59,505

X

- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

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- References

No definition available.

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