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Segment Information - Financial Information (Details) - USD ($)
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Segment Reporting Information [Line Items]    
Revenues $ 323,339,000 $ 313,073,000
Reconciliation of segment operating earnings (loss):    
Net corporate interest expense (3,944,000) (3,596,000)
Contingent earnout adjustments (363,000) (151,000)
Income Before Income Taxes 9,220,000 3,826,000
Income taxes (2,480,000) (1,047,000)
Net Income 6,740,000 2,779,000
Net (Income) Loss Attributable to Noncontrolling Interests (56,000) 58,000
Net Income Attributable to Shareholders of Crawford & Company 6,684,000 2,837,000
Segment Reconciling Items    
Segment Reporting Information [Line Items]    
Segment Operating Earnings 24,062,000 20,088,000
Reconciliation of segment operating earnings (loss):    
Unallocated corporate administrative costs [1] (6,218,000) (8,007,000)
Net corporate interest expense (3,944,000) (3,596,000)
Stock option expense (184,000) (167,000)
Amortization of acquisition-related intangible assets (1,800,000) (1,868,000)
Non-service pension costs (2,333,000) (2,473,000)
Contingent earnout adjustments (363,000) (151,000)
Income Before Income Taxes 9,220,000 3,826,000
Income taxes (2,480,000) (1,047,000)
Net Income 6,740,000 2,779,000
Net (Income) Loss Attributable to Noncontrolling Interests (56,000) 58,000
Net Income Attributable to Shareholders of Crawford & Company 6,684,000 2,837,000
Service    
Segment Reporting Information [Line Items]    
Revenues 312,032,000 301,654,000
Service | Operating Segments    
Segment Reporting Information [Line Items]    
Revenues 312,032,000 301,654,000
Compensation 157,435,000 154,450,000
Benefits and payroll taxes 30,708,000 30,345,000
Non-employee labor 14,848,000 11,838,000
Total Compensation 202,991,000 196,633,000
Office rent and occupancy 7,537,000 8,255,000
Other office operating expense [2] 17,711,000 16,480,000
Depreciation 5,097,000 4,551,000
Professional fees 7,363,000 7,650,000
Cost of risk 1,135,000 2,231,000
Other, net [3] 3,133,000 4,102,000
Total Other Operating Expense 41,976,000 43,269,000
Allocated corporate, shared services, and administrative costs [4] 43,003,000 41,664,000
Total Segment Expenses 287,970,000 281,566,000
Segment Operating Earnings 24,062,000 20,088,000
North America Loss Adjusting    
Segment Reporting Information [Line Items]    
Revenues 79,740,000 77,365,000
North America Loss Adjusting | Service | Operating Segments    
Segment Reporting Information [Line Items]    
Revenues 79,740,000 77,365,000
Compensation 45,261,000 45,083,000
Benefits and payroll taxes 9,310,000 9,234,000
Non-employee labor 1,447,000 1,150,000
Total Compensation 56,018,000 55,467,000
Office rent and occupancy 1,037,000 1,255,000
Other office operating expense [2] 4,542,000 3,667,000
Depreciation 1,015,000 837,000
Professional fees 410,000 331,000
Cost of risk 152,000 486,000
Other, net [3] 739,000 1,076,000
Total Other Operating Expense 7,895,000 7,652,000
Allocated corporate, shared services, and administrative costs [4] 10,351,000 9,767,000
Total Segment Expenses 74,264,000 72,886,000
Segment Operating Earnings 5,476,000 4,479,000
International Operations    
Segment Reporting Information [Line Items]    
Revenues 104,394,000 98,092,000
International Operations | Service | Operating Segments    
Segment Reporting Information [Line Items]    
Revenues 104,394,000 98,092,000
Compensation 52,418,000 50,085,000
Benefits and payroll taxes 9,719,000 9,464,000
Non-employee labor 8,441,000 5,430,000
Total Compensation 70,578,000 64,979,000
Office rent and occupancy 3,435,000 3,735,000
Other office operating expense [2] 6,938,000 7,037,000
Depreciation 966,000 796,000
Professional fees 2,345,000 2,712,000
Cost of risk (431,000) 811,000
Other, net [3] 1,642,000 2,041,000
Total Other Operating Expense 14,895,000 17,132,000
Allocated corporate, shared services, and administrative costs [4] 15,465,000 14,291,000
Total Segment Expenses 100,938,000 96,402,000
Segment Operating Earnings 3,456,000 1,690,000
Broadspire    
Segment Reporting Information [Line Items]    
Revenues 96,384,000 94,298,000
Broadspire | Service | Operating Segments    
Segment Reporting Information [Line Items]    
Revenues 96,384,000 94,298,000
Compensation 44,983,000 43,958,000
Benefits and payroll taxes 9,101,000 8,942,000
Non-employee labor 4,267,000 4,357,000
Total Compensation 58,351,000 57,257,000
Office rent and occupancy 2,109,000 2,289,000
Other office operating expense [2] 4,417,000 4,075,000
Depreciation 1,443,000 1,275,000
Professional fees 3,982,000 4,109,000
Cost of risk 1,302,000 708,000
Other, net [3] 281,000 280,000
Total Other Operating Expense 13,534,000 12,736,000
Allocated corporate, shared services, and administrative costs [4] 12,296,000 11,501,000
Total Segment Expenses 84,181,000 81,494,000
Segment Operating Earnings 12,203,000 12,804,000
Platform Solutions    
Segment Reporting Information [Line Items]    
Revenues 31,514,000 31,899,000
Platform Solutions | Service | Operating Segments    
Segment Reporting Information [Line Items]    
Revenues 31,514,000 31,899,000
Compensation 14,773,000 15,324,000
Benefits and payroll taxes 2,578,000 2,705,000
Non-employee labor 693,000 901,000
Total Compensation 18,044,000 18,930,000
Office rent and occupancy 956,000 976,000
Other office operating expense [2] 1,814,000 1,701,000
Depreciation 1,673,000 1,643,000
Professional fees 626,000 498,000
Cost of risk 112,000 226,000
Other, net [3] 471,000 705,000
Total Other Operating Expense 5,652,000 5,749,000
Allocated corporate, shared services, and administrative costs [4] 4,891,000 6,105,000
Total Segment Expenses 28,587,000 30,784,000
Segment Operating Earnings $ 2,927,000 $ 1,115,000
[1] Unallocated corporate and shared costs and credits represent expenses for the Company's Chief Executive Officer and Board of Directors, certain adjustments to self-insured liabilities, certain unallocated legal and professional fees, and certain adjustments and recoveries to the Company's allowances for estimated credit losses.
[2] Other office and operating expenses include travel and entertainment, automobile expenses, office operating expenses and data processing costs.
[3] Other, net primarily includes bank service charges and advertising expenses.
[4] Allocated corporate, shared services, and administrative costs, comprise of expenses for administrative functions, including direct compensation, payroll taxes, and benefits which are allocated to each segment based on usage.