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Condensed Consolidated Statements of Shareholders' Investment Unaudited - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance $ 155,551 $ 139,831
Net income 6,740 2,779
Other comprehensive (loss) income (1,225) 3,758
Cash dividends paid (3,455) (3,443)
Stock-based compensation 1,390 1,218
Repurchases of common stock   (733)
Shares issued in connection with stock-based compensation plans, net 22 (50)
Dividends paid to noncontrolling interests   (122)
Ending balance 159,023 143,238
Common Stock | Class A Non-Voting    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 30,124 29,525
Shares issued in connection with stock-based compensation plans, net 93 103
Ending balance 30,217 29,628
Common Stock | Class B Voting    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 19,145 19,555
Repurchases of common stock   (86)
Ending balance 19,145 19,469
Additional Paid-In Capital    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 87,118 82,589
Stock-based compensation 1,390 1,218
Noncontrolling Interest Decrease From Business Combination   (550)
Shares issued in connection with stock-based compensation plans, net (71) (153)
Ending balance 88,437 83,104
Retained Earnings    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 237,948 228,564
Net income 6,684 2,837
Cash dividends paid (3,455) (3,443)
Repurchases of common stock   (647)
Ending balance 241,177 227,311
AOCL attributable to shareholders of Crawford & Company    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance (217,125) (218,615)
Other comprehensive (loss) income (1,263) 3,823
Ending balance (218,388) (214,792)
Shareholders' Investment Attributable to Shareholders of Crawford & Company    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance 157,210 141,618
Net income 6,684 2,837
Other comprehensive (loss) income (1,263) 3,823
Cash dividends paid (3,455) (3,443)
Stock-based compensation 1,390 1,218
Repurchases of common stock   (733)
Noncontrolling Interest Decrease From Business Combination   (550)
Shares issued in connection with stock-based compensation plans, net 22 (50)
Ending balance 160,588 144,720
Noncontrolling Interests    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Beginning balance (1,659) (1,787)
Net income 56 (58)
Other comprehensive (loss) income 38 (65)
Noncontrolling Interest Decrease From Business Combination   550
Dividends paid to noncontrolling interests   (122)
Ending balance $ (1,565) $ (1,482)