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Revenue Recognition (Tables)
6 Months Ended
Jun. 30, 2025
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue

The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the three and six months ended June 30, 2025 and 2024:

 

 

 

Three Months Ended

 

 

Six Months Ended

 

(in thousands)

 

June 30,
2025

 

 

June 30,
2024

 

 

June 30,
2025

 

 

June 30,
2024

 

U.S.

 

$

54,805

 

 

$

53,829

 

 

$

112,769

 

 

$

107,353

 

Canada

 

 

23,269

 

 

 

22,201

 

 

 

45,045

 

 

 

46,042

 

Total North America Loss Adjusting Revenues before Reimbursements

 

$

78,074

 

 

$

76,030

 

 

$

157,814

 

 

$

153,395

 

 

The following table presents International Operations revenues before reimbursements disaggregated by geography and service line for the three and six months ended June 30, 2025 and 2024:

 

 

 

Three Months Ended

 

 

Six Months Ended

 

(in thousands)

 

June 30,
2025

 

 

June 30,
2024

 

 

June 30,
2025

 

 

June 30,
2024

 

U.K.

 

$

41,955

 

 

$

38,490

 

 

$

83,764

 

 

$

76,389

 

Europe

 

 

27,369

 

 

 

24,453

 

 

 

53,553

 

 

 

48,074

 

Australia

 

 

19,792

 

 

 

19,303

 

 

 

36,370

 

 

 

36,583

 

Asia

 

 

7,236

 

 

 

5,604

 

 

 

13,403

 

 

 

10,973

 

Latin America

 

 

7,694

 

 

 

7,591

 

 

 

15,706

 

 

 

15,787

 

International Loss Adjusting

 

$

104,046

 

 

$

95,441

 

 

$

202,796

 

 

$

187,806

 

 

 

 

 

 

 

 

 

 

 

 

 

 

U.K.

 

$

2,367

 

 

$

2,930

 

 

$

4,900

 

 

$

5,286

 

Australia

 

 

1,815

 

 

 

3,013

 

 

 

4,285

 

 

 

5,394

 

Latin America

 

 

842

 

 

 

899

 

 

 

1,483

 

 

 

1,889

 

Crawford Legal Services

 

$

5,024

 

 

$

6,842

 

 

$

10,668

 

 

$

12,569

 

Total International Operations Revenues before Reimbursements

 

$

109,070

 

 

$

102,283

 

 

$

213,464

 

 

$

200,375

 

The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three and six months ended June 30, 2025 and 2024:

 

 

 

Three Months Ended

 

 

Six Months Ended

 

(in thousands)

 

June 30,
2025

 

 

June 30,
2024

 

 

June 30,
2025

 

 

June 30,
2024

 

Claims Management

 

$

51,991

 

 

$

49,858

 

 

$

101,645

 

 

$

98,256

 

Medical Management

 

 

48,626

 

 

 

47,229

 

 

 

95,356

 

 

 

93,129

 

Total Broadspire Revenues before Reimbursements

 

$

100,617

 

 

$

97,087

 

 

$

197,001

 

 

$

191,385

 

The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the three and six months ended June 30, 2025 and 2024:

 

 

 

Three Months Ended

 

 

Six Months Ended

 

(in thousands)

 

June 30,
2025

 

 

June 30,
2024

 

 

June 30,
2025

 

 

June 30,
2024

 

Contractor Connection

 

$

18,480

 

 

$

18,118

 

 

$

35,381

 

 

$

35,063

 

Networks

 

 

9,215

 

 

 

13,373

 

 

 

16,540

 

 

 

21,116

 

Subrogation

 

 

7,541

 

 

 

7,336

 

 

 

14,829

 

 

 

14,547

 

Total Platform Solutions Revenues before Reimbursements

 

$

35,236

 

 

$

38,827

 

 

$

66,750

 

 

$

70,726

 

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2025 and the significant activity affecting deferred revenues during the three and six months ended June 30, 2025:

 

(In Thousands)

 

 

 

Customer Contract Liabilities

 

Deferred
Revenue

 

Balance at January 1, 2025

 

$

59,685

 

Quarterly additions

 

 

25,100

 

Revenue recognized from the prior periods

 

 

(15,874

)

Revenue recognized from current quarter additions

 

 

(9,406

)

Balance as of March 31, 2025

 

$

59,505

 

Quarterly additions

 

 

26,523

 

Revenue recognized from the prior periods

 

 

(15,165

)

Revenue recognized from current quarter additions

 

 

(9,540

)

Balance as of June 30, 2025

 

$

61,323