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Segment Information - Financial Information (Details) - USD ($)
 3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Segment Reporting Information [Line Items]        
Revenues $ 334,595,000 $ 326,853,000 $ 657,934,000 $ 639,926,000
Reconciliation of segment operating earnings (loss):        
Net corporate interest expense (3,858,000) (4,256,000) (7,802,000) (7,852,000)
Contingent earnout adjustments     (443,000) (581,000)
Income Before Income Taxes 13,665,000 12,988,000 22,885,000 16,814,000
Income taxes (5,845,000) (4,486,000) (8,325,000) (5,533,000)
Net Income 7,820,000 8,502,000 14,560,000 11,281,000
Net (Income) Loss Attributable to Noncontrolling Interests (38,000) 82,000 (94,000) 140,000
Net Income Attributable to Shareholders of Crawford & Company 7,782,000 8,584,000 14,466,000 11,421,000
Segment Reconciling Items        
Segment Reporting Information [Line Items]        
Segment Operating Earnings 29,015,000 27,147,000 53,077,000 47,235,000
Reconciliation of segment operating earnings (loss):        
Unallocated corporate administrative costs [1] (7,019,000) (5,079,000) (13,237,000) (13,086,000)
Net corporate interest expense (3,858,000) (4,256,000) (7,802,000) (7,852,000)
Stock option expense (214,000) (139,000) (398,000) (306,000)
Amortization of acquisition-related intangible assets (1,825,000) (1,856,000) (3,625,000) (3,724,000)
Non-service pension costs (2,354,000) (2,399,000) (4,687,000) (4,872,000)
Contingent earnout adjustments (80,000) (430,000) (443,000) (581,000)
Income Before Income Taxes 13,665,000 12,988,000 22,885,000 16,814,000
Income taxes (5,845,000) (4,486,000) (8,325,000) (5,533,000)
Net Income 7,820,000 8,502,000 14,560,000 11,281,000
Net (Income) Loss Attributable to Noncontrolling Interests (38,000) 82,000 (94,000) 140,000
Net Income Attributable to Shareholders of Crawford & Company 7,782,000 8,584,000 14,466,000 11,421,000
Service        
Segment Reporting Information [Line Items]        
Revenues 322,997,000 314,227,000 635,029,000 615,881,000
Service | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 322,997,000 314,227,000 635,029,000 615,881,000
Compensation 161,701,000 158,979,000 319,136,000 313,285,000
Benefits and payroll taxes 30,952,000 30,807,000 61,660,000 61,119,000
Non-employee labor 13,967,000 12,535,000 28,815,000 24,550,000
Total Compensation 206,620,000 202,321,000 409,611,000 398,954,000
Office rent and occupancy 7,533,000 7,504,000 15,069,000 15,750,000
Other office operating expense [2] 17,539,000 17,150,000 35,251,000 33,515,000
Depreciation 5,233,000 4,380,000 10,331,000 8,906,000
Professional fees 6,479,000 8,073,000 13,843,000 15,724,000
Cost of risk 2,556,000 2,128,000 3,691,000 4,359,000
Other, net [3] 5,331,000 5,268,000 8,462,000 9,241,000
Total Other Operating Expense 44,671,000 44,503,000 86,647,000 87,495,000
Allocated corporate, shared services, and administrative costs [4] 42,691,000 40,256,000 85,694,000 82,197,000
Total Segment Expenses 293,982,000 287,080,000 581,952,000 568,646,000
Segment Operating Earnings 29,015,000 27,147,000 53,077,000 47,235,000
North America Loss Adjusting        
Segment Reporting Information [Line Items]        
Revenues 78,074,000 76,030,000 157,814,000 153,395,000
North America Loss Adjusting | Service | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 78,074,000 76,030,000 157,814,000 153,395,000
Compensation 44,943,000 44,796,000 90,205,000 89,738,000
Benefits and payroll taxes 8,382,000 8,782,000 17,692,000 17,982,000
Non-employee labor 1,510,000 1,130,000 2,956,000 2,455,000
Total Compensation 54,835,000 54,708,000 110,853,000 110,175,000
Office rent and occupancy 1,169,000 1,066,000 2,205,000 2,312,000
Other office operating expense [2] 4,329,000 3,921,000 8,872,000 7,475,000
Depreciation 1,038,000 794,000 2,053,000 1,607,000
Professional fees 427,000 423,000 837,000 755,000
Cost of risk 499,000 183,000 651,000 669,000
Other, net [3] 1,530,000 378,000 2,269,000 1,333,000
Total Other Operating Expense 8,992,000 6,765,000 16,887,000 14,151,000
Allocated corporate, shared services, and administrative costs [4] 9,652,000 9,672,000 20,003,000 19,705,000
Total Segment Expenses 73,479,000 71,145,000 147,743,000 144,031,000
Segment Operating Earnings 4,595,000 4,885,000 10,071,000 9,364,000
International Operations        
Segment Reporting Information [Line Items]        
Revenues 109,070,000 102,283,000 213,464,000 200,375,000
International Operations | Service | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 109,070,000 102,283,000 213,464,000 200,375,000
Compensation 54,746,000 50,521,000 107,162,000 100,605,000
Benefits and payroll taxes 10,345,000 9,820,000 20,064,000 19,285,000
Non-employee labor 7,220,000 5,706,000 15,662,000 11,136,000
Total Compensation 72,311,000 66,047,000 142,888,000 131,026,000
Office rent and occupancy 3,353,000 3,267,000 6,788,000 7,002,000
Other office operating expense [2] 6,738,000 6,895,000 13,677,000 13,933,000
Depreciation 1,036,000 792,000 2,001,000 1,588,000
Professional fees 737,000 2,922,000 3,082,000 5,633,000
Cost of risk 400,000 1,177,000 (30,000) 1,987,000
Other, net [3] 1,332,000 1,996,000 2,974,000 4,038,000
Total Other Operating Expense 13,596,000 17,049,000 28,492,000 34,181,000
Allocated corporate, shared services, and administrative costs [4] 15,527,000 13,485,000 30,992,000 27,776,000
Total Segment Expenses 101,434,000 96,581,000 202,372,000 192,983,000
Segment Operating Earnings 7,636,000 5,702,000 11,092,000 7,392,000
Broadspire        
Segment Reporting Information [Line Items]        
Revenues 100,617,000 97,087,000 197,001,000 191,385,000
Broadspire | Service | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 100,617,000 97,087,000 197,001,000 191,385,000
Compensation 46,466,000 44,769,000 91,449,000 88,726,000
Benefits and payroll taxes 9,539,000 9,051,000 18,640,000 17,993,000
Non-employee labor 4,355,000 4,342,000 8,622,000 8,700,000
Total Compensation 60,360,000 58,162,000 118,711,000 115,419,000
Office rent and occupancy 2,133,000 2,307,000 4,242,000 4,596,000
Other office operating expense [2] 4,196,000 3,770,000 8,612,000 7,844,000
Depreciation 1,442,000 1,192,000 2,886,000 2,466,000
Professional fees 4,666,000 4,144,000 8,649,000 8,253,000
Cost of risk 1,030,000 606,000 2,332,000 1,315,000
Other, net [3] 566,000 563,000 846,000 844,000
Total Other Operating Expense 14,033,000 12,582,000 27,567,000 25,318,000
Allocated corporate, shared services, and administrative costs [4] 12,572,000 11,252,000 24,868,000 22,753,000
Total Segment Expenses 86,965,000 81,996,000 171,146,000 163,490,000
Segment Operating Earnings 13,652,000 15,091,000 25,855,000 27,895,000
Platform Solutions        
Segment Reporting Information [Line Items]        
Revenues 35,236,000 38,827,000 66,750,000 70,726,000
Platform Solutions | Service | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 35,236,000 38,827,000 66,750,000 70,726,000
Compensation 15,546,000 18,893,000 30,320,000 34,216,000
Benefits and payroll taxes 2,686,000 3,154,000 5,264,000 5,859,000
Non-employee labor 882,000 1,357,000 1,575,000 2,259,000
Total Compensation 19,114,000 23,404,000 37,159,000 42,334,000
Office rent and occupancy 878,000 864,000 1,834,000 1,840,000
Other office operating expense [2] 2,276,000 2,564,000 4,090,000 4,263,000
Depreciation 1,717,000 1,602,000 3,391,000 3,245,000
Professional fees 649,000 584,000 1,275,000 1,083,000
Cost of risk 627,000 162,000 738,000 388,000
Other, net [3] 1,903,000 2,331,000 2,373,000 3,026,000
Total Other Operating Expense 8,050,000 8,107,000 13,701,000 13,845,000
Allocated corporate, shared services, and administrative costs [4] 4,940,000 5,847,000 9,831,000 11,963,000
Total Segment Expenses 32,104,000 37,358,000 60,691,000 68,142,000
Segment Operating Earnings $ 3,132,000 $ 1,469,000 $ 6,059,000 $ 2,584,000
[1] Unallocated corporate and shared costs and credits represent expenses for the Company's Chief Executive Officer and Board of Directors, certain adjustments to self-insured liabilities, certain unallocated legal and professional fees, and certain adjustments and recoveries to the Company's allowances for estimated credit losses.
[2] Other office and operating expenses include travel and entertainment, automobile expenses, office operating expenses and data processing costs.
[3] Other, net primarily includes bank service charges and advertising expenses.
[4] Allocated corporate, shared services, and administrative costs, comprise of expenses for administrative functions, including direct compensation, payroll taxes, and benefits which are allocated to each segment based on usage.