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Condensed Consolidated Statements of Shareholders' Investment Unaudited - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2025
Mar. 31, 2025
Jun. 30, 2024
Mar. 31, 2024
Jun. 30, 2025
Jun. 30, 2024
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance $ 159,023 $ 155,551 $ 143,238 $ 139,831 $ 155,551 $ 139,831
Net income 7,820 6,740 8,502 2,779    
Other comprehensive (loss) income 9,656 (1,225) 391 3,758 8,431 4,149
Cash dividends paid (3,523) (3,455) (3,437) (3,443)    
Stock-based compensation 1,695 1,390 1,613 1,218    
Repurchases of common stock     (1,340) (733)    
Noncontrolling Interest Decrease From Business Combination     (79)      
Shares issued in connection with stock-based compensation plans, net 670 22 819 (50)    
Dividends paid to noncontrolling interests       (122)    
Ending balance 175,341 159,023 149,707 143,238 175,341 149,707
Common Stock | Class A Non-Voting            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 30,217 30,124 29,628 29,525 30,124 29,525
Shares issued in connection with stock-based compensation plans, net 98 93 115 103    
Ending balance 30,315 30,217 29,743 29,628 30,315 29,743
Common Stock | Class B Voting            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 19,145 19,145 19,469 19,555 19,145 19,555
Repurchases of common stock     (145) (86)    
Ending balance 19,145 19,145 19,324 19,469 19,145 19,324
Additional Paid-In Capital            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 88,437 87,118 83,104 82,589 87,118 82,589
Stock-based compensation 1,695 1,390 1,613 1,218    
Noncontrolling Interest Decrease From Business Combination     40 (550)    
Shares issued in connection with stock-based compensation plans, net 572 (71) 704 (153)    
Ending balance 90,704 88,437 85,461 83,104 90,704 85,461
Retained Earnings            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 241,177 237,948 227,311 228,564 237,948 228,564
Net income 7,782 6,684 8,584 2,837    
Cash dividends paid (3,462) (3,455) (3,437) (3,443)    
Repurchases of common stock     (1,195) (647)    
Ending balance 245,497 241,177 231,263 227,311 245,497 231,263
AOCL attributable to shareholders of Crawford & Company            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance (218,388) (217,125) (214,792) (218,615) (217,125) (218,615)
Other comprehensive (loss) income 9,616 (1,263) 390 3,823    
Ending balance (208,772) (218,388) (214,402) (214,792) (208,772) (214,402)
Shareholders' Investment Attributable to Shareholders of Crawford & Company            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance 160,588 157,210 144,720 141,618 157,210 141,618
Net income 7,782 6,684 8,584 2,837    
Other comprehensive (loss) income 9,616 (1,263) 390 3,823    
Cash dividends paid (3,462) (3,455) (3,437) (3,443)    
Stock-based compensation 1,695 1,390 1,613 1,218    
Repurchases of common stock     (1,340) (733)    
Noncontrolling Interest Decrease From Business Combination     40 (550)    
Shares issued in connection with stock-based compensation plans, net 670 22 819 (50)    
Ending balance 176,889 160,588 151,389 144,720 176,889 151,389
Noncontrolling Interests            
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Beginning balance (1,565) (1,659) (1,482) (1,787) (1,659) (1,787)
Net income 38 56 (82) (58)    
Other comprehensive (loss) income 40 38 1 (65)    
Cash dividends paid (61)          
Noncontrolling Interest Decrease From Business Combination     (119) 550    
Dividends paid to noncontrolling interests       (122)    
Ending balance $ (1,548) $ (1,565) $ (1,682) $ (1,482) $ (1,548) $ (1,682)