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v3.25.3

Revenue Recognition - Disaggregation of Revenue (Details) - USD ($) $ in Thousands | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2025 | Sep. 30, 2024 | Sep. 30, 2025 | Sep. 30, 2024
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | $ 332,807 | $ 342,726 | $ 990,741 | $ 982,652
North America Loss Adjusting |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 76,995 | 79,329 | 234,809 | 232,724
North America Loss Adjusting | U.S. |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 54,522 | 55,855 | 167,291 | 163,208
North America Loss Adjusting | Canada |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 22,473 | 23,474 | 67,518 | 69,516
International Loss Adjusting |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 107,908 | 98,986 | 310,704 | 286,792
International Loss Adjusting | U.K. |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 42,665 | 39,362 | 126,429 | 115,751
International Loss Adjusting | Europe |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 26,801 | 25,116 | 80,354 | 73,190
International Loss Adjusting | Australia |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 22,566 | 20,369 | 58,936 | 56,952
International Loss Adjusting | Asia |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 8,077 | 5,847 | 21,480 | 16,820
International Loss Adjusting | Latin America |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 7,799 | 8,292 | 23,505 | 24,079
Crawford Legal Services |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 4,945 | 6,755 | 15,613 | 19,324
Crawford Legal Services | U.K. |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 2,811 | 2,903 | 7,711 | 8,189
Crawford Legal Services | Australia |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 1,550 | 3,161 | 5,835 | 8,555
Crawford Legal Services | Latin America |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 584 | 691 | 2,067 | 2,580
International Operations |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 112,853 | 105,741 | 326,317 | 306,116
Broadspire |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 103,401 | 99,009 | 300,402 | 290,394
Platform Solutions |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 28,922 | 45,296 | 95,672 | 116,022
Claims Management | Broadspire |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 53,383 | 50,293 | 155,028 | 148,549
Medical Management | Broadspire |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 50,018 | 48,716 | 145,374 | 141,845
Contractor Connection | Platform Solutions |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 16,516 | 17,051 | 51,897 | 52,114
Networks | Platform Solutions |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | 5,189 | 20,787 | 21,729 | 41,903
Subrogation | Platform Solutions |  |  |  |
Disaggregation of Revenue [Line Items] |  |  |  |
Revenues | $ 7,217 | $ 7,458 | $ 22,046 | $ 22,005

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