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Revenue Recognition (Tables)

9 Months Ended

Sep. 30, 2025

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following table presents North America Loss Adjusting revenues before reimbursements disaggregated by geography for the three and nine months ended September 30, 2025 and 2024:

		Three Months Ended								Nine Months Ended
(in thousands)		September 30, 2025				September 30, 2024				September 30, 2025				September 30, 2024
U.S.		$	54,522			$	55,855			$	167,291			$	163,208
Canada			22,473				23,474				67,518				69,516
Total North America Loss Adjusting Revenues before Reimbursements		$	76,995			$	79,329			$	234,809			$	232,724

The following table presents International Operations revenues before reimbursements disaggregated by geography and service line for the three and nine months ended September 30, 2025 and 2024:

		Three Months Ended								Nine Months Ended
(in thousands)		September 30, 2025				September 30, 2024				September 30, 2025				September 30, 2024
U.K.		$	42,665			$	39,362			$	126,429			$	115,751
Europe			26,801				25,116				80,354				73,190
Australia			22,566				20,369				58,936				56,952
Asia			8,077				5,847				21,480				16,820
Latin America			7,799				8,292				23,505				24,079
International Loss Adjusting		$	107,908			$	98,986			$	310,704			$	286,792
U.K.		$	2,811			$	2,903			$	7,711			$	8,189
Australia			1,550				3,161				5,835				8,555
Latin America			584				691				2,067				2,580
Crawford Legal Services		$	4,945			$	6,755			$	15,613			$	19,324
Total International Operations Revenues before Reimbursements		$	112,853			$	105,741			$	326,317			$	306,116

The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three and nine months ended September 30, 2025 and 2024:

		Three Months Ended								Nine Months Ended
(in thousands)		September 30, 2025				September 30, 2024				September 30, 2025				September 30, 2024
Claims Management		$	53,383			$	50,293			$	155,028			$	148,549
Medical Management			50,018				48,716				145,374				141,845
Total Broadspire Revenues before Reimbursements		$	103,401			$	99,009			$	300,402			$	290,394

The following table presents Platform Solutions revenues before reimbursements disaggregated by service line for the three and nine months ended September 30, 2025 and 2024:

		Three Months Ended								Nine Months Ended
(in thousands)		September 30, 2025				September 30, 2024				September 30, 2025				September 30, 2024
Contractor Connection		$	16,516			$	17,051			$	51,897			$	52,114
Networks			5,189				20,787				21,729				41,903
Subrogation			7,217				7,458				22,046				22,005
Total Platform Solutions Revenues before Reimbursements		$	28,922			$	45,296			$	95,672			$	116,022

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2025 and the significant activity affecting deferred revenues during the three, six, and nine months ended September 30, 2025:

(In Thousands)
Customer Contract Liabilities		Deferred Revenue
Balance at January 1, 2025		$	59,685
Quarterly additions			25,100
Revenue recognized from the prior periods			(15,874	)
Revenue recognized from current quarter additions			(9,406	)
Balance as of March 31, 2025		$	59,505
Quarterly additions			26,523
Revenue recognized from the prior periods			(15,165	)
Revenue recognized from current quarter additions			(9,540	)
Balance as of June 30, 2025		$	61,323
Quarterly additions			24,781
Revenue recognized from the prior periods			(15,296	)
Revenue recognized from current quarter additions			(10,925	)
Balance as of September 30, 2025		$	59,883

X

- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

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- References

No definition available.

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