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Segment Information - Financial Information (Details) - USD ($)
 3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Segment Reporting Information [Line Items]        
Revenues $ 332,807,000 $ 342,726,000 $ 990,741,000 $ 982,652,000
Reconciliation of segment operating earnings (loss):        
Net corporate interest expense (3,788,000) (4,682,000) (11,590,000) (12,534,000)
Contingent earnout adjustments     (503,000) 1,547,000
Income Before Income Taxes 18,202,000 14,720,000 41,087,000 31,534,000
Income taxes (5,813,000) (5,333,000) (14,138,000) (10,866,000)
Net Income 12,389,000 9,387,000 26,949,000 20,668,000
Net (Income) Loss Attributable to Noncontrolling Interests 19,000 66,000 (75,000) 206,000
Net Income Attributable to Shareholders of Crawford & Company 12,408,000 9,453,000 26,874,000 20,874,000
Segment Reconciling Items        
Segment Reporting Information [Line Items]        
Segment Operating Earnings 32,537,000 28,814,000 85,614,000 76,049,000
Reconciliation of segment operating earnings (loss):        
Unallocated corporate administrative costs [1] (5,946,000) (6,979,000) (19,183,000) (20,065,000)
Net corporate interest expense (3,788,000) (4,682,000) (11,590,000) (12,534,000)
Stock option expense (52,000) (188,000) (450,000) (494,000)
Amortization of acquisition-related intangible assets (2,126,000) (1,932,000) (5,751,000) (5,656,000)
Non-service pension costs (2,363,000) (2,441,000) (7,050,000) (7,313,000)
Contingent earnout adjustments (60,000) 2,128,000 (503,000) 1,547,000
Income Before Income Taxes 18,202,000 14,720,000 41,087,000 31,534,000
Income taxes (5,813,000) (5,333,000) (14,138,000) (10,866,000)
Net Income 12,389,000 9,387,000 26,949,000 20,668,000
Net (Income) Loss Attributable to Noncontrolling Interests 19,000 66,000 (75,000) 206,000
Net Income Attributable to Shareholders of Crawford & Company 12,408,000 9,453,000 26,874,000 20,874,000
Service        
Segment Reporting Information [Line Items]        
Revenues 322,171,000 329,375,000 957,200,000 945,256,000
Service | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 322,171,000 329,375,000 957,200,000 945,256,000
Compensation 162,107,000 168,426,000 481,243,000 481,711,000
Benefits and payroll taxes 31,413,000 31,303,000 93,073,000 92,422,000
Non-employee labor 15,012,000 15,377,000 43,827,000 39,927,000
Total Compensation 208,532,000 215,106,000 618,143,000 614,060,000
Office rent and occupancy 7,574,000 8,091,000 22,643,000 23,841,000
Other office operating expense [2] 17,395,000 17,931,000 52,646,000 51,446,000
Depreciation 5,266,000 4,337,000 15,597,000 13,243,000
Professional fees 7,750,000 8,374,000 21,593,000 24,098,000
Cost of risk 2,607,000 3,140,000 6,298,000 7,499,000
Other, net [3] (560,000) 3,745,000 7,902,000 12,986,000
Total Other Operating Expense 40,032,000 45,618,000 126,679,000 133,113,000
Allocated corporate, shared services, and administrative costs [4] 41,070,000 39,837,000 126,764,000 122,034,000
Total Segment Expenses 289,634,000 300,561,000 871,586,000 869,207,000
Segment Operating Earnings 32,537,000 28,814,000 85,614,000 76,049,000
North America Loss Adjusting        
Segment Reporting Information [Line Items]        
Revenues 76,995,000 79,329,000 234,809,000 232,724,000
North America Loss Adjusting | Service | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 76,995,000 79,329,000 234,809,000 232,724,000
Compensation 44,205,000 46,694,000 134,410,000 136,432,000
Benefits and payroll taxes 8,365,000 8,643,000 26,057,000 26,625,000
Non-employee labor 1,924,000 1,718,000 4,880,000 4,173,000
Total Compensation 54,494,000 57,055,000 165,347,000 167,230,000
Office rent and occupancy 1,077,000 1,119,000 3,282,000 3,431,000
Other office operating expense [2] 4,320,000 4,052,000 13,192,000 11,527,000
Depreciation 1,078,000 806,000 3,131,000 2,413,000
Professional fees 453,000 474,000 1,290,000 1,229,000
Cost of risk 367,000 385,000 1,018,000 1,054,000
Other, net [3] (913,000) 681,000 1,356,000 2,014,000
Total Other Operating Expense 6,382,000 7,517,000 23,269,000 21,668,000
Allocated corporate, shared services, and administrative costs [4] 9,178,000 9,314,000 29,181,000 29,019,000
Total Segment Expenses 70,054,000 73,886,000 217,797,000 217,917,000
Segment Operating Earnings 6,941,000 5,443,000 17,012,000 14,807,000
International Operations        
Segment Reporting Information [Line Items]        
Revenues 112,853,000 105,741,000 326,317,000 306,116,000
International Operations | Service | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 112,853,000 105,741,000 326,317,000 306,116,000
Compensation 56,312,000 52,317,000 163,474,000 152,922,000
Benefits and payroll taxes 11,007,000 9,710,000 31,071,000 28,995,000
Non-employee labor 8,231,000 7,368,000 23,893,000 18,504,000
Total Compensation 75,550,000 69,395,000 218,438,000 200,421,000
Office rent and occupancy 3,476,000 3,783,000 10,264,000 10,785,000
Other office operating expense [2] 7,239,000 7,147,000 20,916,000 21,080,000
Depreciation 1,031,000 833,000 3,032,000 2,421,000
Professional fees 1,925,000 2,783,000 5,007,000 8,416,000
Cost of risk 1,022,000 895,000 992,000 2,882,000
Other, net [3] (175,000) 2,362,000 2,799,000 6,400,000
Total Other Operating Expense 14,518,000 17,803,000 43,010,000 51,984,000
Allocated corporate, shared services, and administrative costs [4] 15,338,000 13,407,000 46,330,000 41,183,000
Total Segment Expenses 105,406,000 100,605,000 307,778,000 293,588,000
Segment Operating Earnings 7,447,000 5,136,000 18,539,000 12,528,000
Broadspire        
Segment Reporting Information [Line Items]        
Revenues 103,401,000 99,009,000 300,402,000 290,394,000
Broadspire | Service | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 103,401,000 99,009,000 300,402,000 290,394,000
Compensation 48,560,000 45,958,000 140,009,000 134,684,000
Benefits and payroll taxes 9,666,000 9,286,000 28,306,000 27,279,000
Non-employee labor 4,176,000 4,436,000 12,798,000 13,136,000
Total Compensation 62,402,000 59,680,000 181,113,000 175,099,000
Office rent and occupancy 2,129,000 2,266,000 6,371,000 6,862,000
Other office operating expense [2] 4,266,000 4,113,000 12,878,000 11,957,000
Depreciation 1,442,000 1,152,000 4,328,000 3,618,000
Professional fees 4,833,000 4,617,000 13,482,000 12,870,000
Cost of risk 757,000 1,364,000 3,089,000 2,679,000
Other, net [3] 92,000 217,000 938,000 1,061,000
Total Other Operating Expense 13,519,000 13,729,000 41,086,000 39,047,000
Allocated corporate, shared services, and administrative costs [4] 11,915,000 11,198,000 36,783,000 33,951,000
Total Segment Expenses 87,836,000 84,607,000 258,982,000 248,097,000
Segment Operating Earnings 15,565,000 14,402,000 41,420,000 42,297,000
Platform Solutions        
Segment Reporting Information [Line Items]        
Revenues 28,922,000 45,296,000 95,672,000 116,022,000
Platform Solutions | Service | Operating Segments        
Segment Reporting Information [Line Items]        
Revenues 28,922,000 45,296,000 95,672,000 116,022,000
Compensation 13,030,000 23,457,000 43,350,000 57,673,000
Benefits and payroll taxes 2,375,000 3,664,000 7,639,000 9,523,000
Non-employee labor 681,000 1,855,000 2,256,000 4,114,000
Total Compensation 16,086,000 28,976,000 53,245,000 71,310,000
Office rent and occupancy 892,000 923,000 2,726,000 2,763,000
Other office operating expense [2] 1,570,000 2,619,000 5,660,000 6,882,000
Depreciation 1,715,000 1,546,000 5,106,000 4,791,000
Professional fees 539,000 500,000 1,814,000 1,583,000
Cost of risk 461,000 496,000 1,199,000 884,000
Other, net [3] 436,000 485,000 2,809,000 3,511,000
Total Other Operating Expense 5,613,000 6,569,000 19,314,000 20,414,000
Allocated corporate, shared services, and administrative costs [4] 4,639,000 5,918,000 14,470,000 17,881,000
Total Segment Expenses 26,338,000 41,463,000 87,029,000 109,605,000
Segment Operating Earnings $ 2,584,000 $ 3,833,000 $ 8,643,000 $ 6,417,000
[1] Unallocated corporate and shared costs and credits represent expenses for the Company's Chief Executive Officer and Board of Directors, certain adjustments to self-insured liabilities, certain unallocated legal and professional fees, and certain adjustments and recoveries to the Company's allowances for estimated credit losses.
[2] Other office and operating expenses include travel and entertainment, automobile expenses, office operating expenses and data processing costs.
[3] Other, net primarily includes bank service charges and advertising expenses.
[4] Allocated corporate, shared services, and administrative costs, comprise of expenses for administrative functions, including direct compensation, payroll taxes, and benefits which are allocated to each segment based on usage.