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Condensed Consolidated Statements of Shareholders' Investment Unaudited - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2025
Jun. 30, 2025
Mar. 31, 2025
Sep. 30, 2024
Jun. 30, 2024
Mar. 31, 2024
Sep. 30, 2025
Sep. 30, 2024
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance $ 175,341 $ 159,023 $ 155,551 $ 149,707 $ 143,238 $ 139,831 $ 155,551 $ 139,831
Net income 12,389 7,820 6,740 9,387 8,502 2,779    
Other comprehensive income (loss) 1,580 9,656 (1,225) 3,016 391 3,758 10,011 7,165
Cash dividends paid (3,722) (3,523) (3,455) (3,440) (3,437) (3,443)    
Stock-based compensation 1,703 1,695 1,390 988 1,613 1,218    
Repurchases of common stock (2,953)     (1,531) (1,340) (733)    
Noncontrolling Interest Decrease From Business Combination       1,068 (79)      
Shares issued in connection with stock-based compensation plans, net 1,341 670 22 (5) 819 (50)    
Dividends paid to noncontrolling interests           (122)    
Ending balance 185,679 175,341 159,023 159,190 149,707 143,238 185,679 159,190
Common Stock | Class A Non-Voting                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance 30,315 30,217 30,124 29,743 29,628 29,525 30,124 29,525
Repurchases of common stock (263)              
Noncontrolling Interest Decrease From Business Combination       147        
Shares issued in connection with stock-based compensation plans, net 186 98 93   115 103    
Ending balance 30,238 30,315 30,217 29,890 29,743 29,628 30,238 29,890
Common Stock | Class B Voting                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance 19,145 19,145 19,145 19,324 19,469 19,555 19,145 19,555
Repurchases of common stock (13)     (155) (145) (86)    
Ending balance 19,132 19,145 19,145 19,169 19,324 19,469 19,132 19,169
Additional Paid-In Capital                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance 90,704 88,437 87,118 85,461 83,104 82,589 87,118 82,589
Stock-based compensation 1,751 1,695 1,390 988 1,613 1,218    
Noncontrolling Interest Decrease From Business Combination       921 40 (550)    
Shares issued in connection with stock-based compensation plans, net 1,155 572 (71) (32) 704 (153)    
Ending balance 93,610 90,704 88,437 87,338 85,461 83,104 93,610 87,338
Retained Earnings                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance 245,497 241,177 237,948 231,263 227,311 228,564 237,948 228,564
Net income 12,408 7,782 6,684 9,453 8,584 2,837    
Cash dividends paid (3,722) (3,462) (3,455) (3,440) (3,437) (3,443)    
Repurchases of common stock (2,677)     (1,376) (1,195) (647)    
Ending balance 251,506 245,497 241,177 235,900 231,263 227,311 251,506 235,900
AOCL attributable to shareholders of Crawford & Company                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance (208,772) (218,388) (217,125) (214,402) (214,792) (218,615) (217,125) (218,615)
Other comprehensive income (loss) 1,602 9,616 (1,263) 3,032 390 3,823    
Ending balance (207,170) (208,772) (218,388) (211,370) (214,402) (214,792) (207,170) (211,370)
Shareholders' Investment Attributable to Shareholders of Crawford & Company                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance 176,889 160,588 157,210 151,389 144,720 141,618 157,210 141,618
Net income 12,408 7,782 6,684 9,453 8,584 2,837    
Other comprehensive income (loss) 1,602 9,616 (1,263) 3,032 390 3,823    
Cash dividends paid (3,722) (3,462) (3,455) (3,440) (3,437) (3,443)    
Stock-based compensation 1,751 1,695 1,390 988 1,613 1,218    
Repurchases of common stock (2,953)     (1,531) (1,340) (733)    
Noncontrolling Interest Decrease From Business Combination       1,068 40 (550)    
Shares issued in connection with stock-based compensation plans, net 1,341 670 22 (32) 819 (50)    
Ending balance 187,316 176,889 160,588 160,927 151,389 144,720 187,316 160,927
Noncontrolling Interests                
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Beginning balance (1,548) (1,565) (1,659) (1,682) (1,482) (1,787) (1,659) (1,787)
Net income (19) 38 56 (66) (82) (58)    
Other comprehensive income (loss) (22) 40 38 (16) 1 (65)    
Cash dividends paid   (61)            
Stock-based compensation (48)              
Noncontrolling Interest Decrease From Business Combination         (119) 550    
Shares issued in connection with stock-based compensation plans, net       27        
Dividends paid to noncontrolling interests           (122)    
Ending balance $ (1,637) $ (1,548) $ (1,565) $ (1,737) $ (1,682) $ (1,482) $ (1,637) $ (1,737)