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Segments - Schedule of Revenue and Gross Profit for Each Reportable Segment (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended
--- | --- | ---
Jun. 30, 2024 | Jun. 30, 2023 | Jun. 30, 2024 | Jun. 30, 2023
Segment Reporting Information [Line Items] |  |  |  |  |
Total Revenue |  | $ 74,906 | $ 71,783 | $ 155,626 | $ 146,320
Total gross profit | [1] | 58,585 | 54,943 | 120,130 | 111,515
Total other operating expenses | [2] | 62,006 | 64,809 | 126,055 | 139,345
Total other income (expense) |  | (2,791) | 3,485 | (5,350) | (2,126)
Loss before income tax expense |  | (6,212) | (6,381) | (11,275) | (29,956)
Income tax benefit (expense) |  | 1,975 | 1,051 | 1,673 | (3,306)
Net loss |  | (4,237) | (5,330) | (9,602) | (33,262)
Operating Segments | Consumer Payments |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Total Revenue |  | 69,292 | 65,924 | 145,428 | 135,865
Total gross profit | [1] | 55,546 | 51,704 | 115,136 | 106,329
Operating Segments | Business Payments |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Total Revenue |  | 10,592 | 9,829 | 20,269 | 18,503
Total gross profit | [1] | 8,017 | 7,209 | 15,065 | 13,234
Intersegment Elimination |  |  |  |  |
Segment Reporting Information [Line Items] |  |  |  |  |
Total Revenue | [3] | (4,978) | (3,970) | (10,071) | (8,048)
Total gross profit | [1] | $ (4,978) | $ (3,970) | $ (10,071) | $ (8,048)
[1] | Represents revenue less costs of services (exclusive of depreciation and amortization).
[2] | Represents total operating expenses less costs of services (exclusive of depreciation and amortization).
[3] | Represents intercompany eliminations between segments for consolidation purpose.

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