EX-99.1 2 a20193qearningsrelease.htm EXHIBIT 99.1
Exhibit 99.1
KELLY SERVICES® REPORTS
THIRD QUARTER EARNINGS
Financial Highlights

• | Q3 revenue down 5.6%; down 4.8% in constant currency

• | Q3 operating earnings down 22% from last year

• | Q3 loss per share of $0.27 compared to earnings of $0.84, or $0.43 compared to $0.56 last year excluding the impact of gains and losses on Persol shares

TROY, MI (November 6, 2019) -- Kelly Services (Nasdaq: KELYA) (Nasdaq: KELYB), a global leader in providing workforce solutions, today announced results for the third quarter of 2019.
Peter W. Quigley, President and Chief Executive Officer, announced revenue for the third quarter of 2019 totaled $1.3 billion, a 5.6% decrease, or 4.8% in constant currency, compared to the corresponding quarter of 2018. Third quarter 2019 results include the impact of the January 2019 acquisitions of NextGen and Global Technology Associates, providers of specialty engineering talent to the U.S. telecommunications industry. Excluding the recent acquisitions, adjusted revenue declined 8.2% in the third quarter, or 7.5% in constant currency.
Earnings from operations for the third quarter of 2019 totaled $17.1 million, compared to the $21.9 million reported for the third quarter of 2018.
Diluted loss per share in the third quarter of 2019 was $0.27 compared to earnings per share of $0.84 in the third quarter of 2018. Included in the loss per share in the third quarter of 2019 is the unfavorable impact of $0.70 due to the non-cash after-tax loss on our investment in Persol Holdings common stock compared to a gain of $0.28 in the third quarter of 2018.
"It was a challenging quarter as our newly restructured U.S. branch operations sought to capture high-value growth amidst a sluggish manufacturing sector and a tight labor market,” noted Quigley. “Despite pressure on the top line, we delivered improvements in GP rate, saw strong performance in our specialty acquisitions, and effectively contained costs. Our forward focus is on balancing the value-and-volume equation in our portfolio; managing expenses to align with revenue; and advancing our specialty talent solutions strategy.”
Kelly also reported that on November 5, 2019 its board of directors declared a dividend of $0.075 per share. The dividend is payable December 5, 2019 to shareholders of record as of the close of business on November 20, 2019.
In conjunction with its third quarter earnings release, Kelly Services has published a financial presentation on the Investor Relations page of our public website and will host a conference call at 9:00 a.m. (ET) on November 6 to review the results and answer questions. The call may be accessed in one of the following ways:
Via the Internet:
Kellyservices.com
Via the Telephone:

U.S. | 1 800 288-9626

International | 1 651 291-5254

The pass code is Kelly Services
1

This release contains statements that are forward looking in nature and, accordingly, are subject to risks and uncertainties. These factors include, but are not limited to, competitive market pressures including pricing and technology introductions and disruptions, changing market and economic conditions, our ability to achieve our business strategy, the risk of damage to our brand, the risk our intellectual property assets could be infringed upon or compromised, our ability to successfully develop new service offerings, our exposure to risks associated with services outside traditional staffing, including business process outsourcing, our increasing dependency on third parties for the execution of critical functions, the risks associated with past and future acquisitions, exposure to risks associated with investments in equity affiliates including PersolKelly Asia Pacific, material changes in demand from or loss of large corporate customers as well as changes in their buying practices, risks particular to doing business with the government or government contractors, risks associated with conducting business in foreign countries, including foreign currency fluctuations, the exposure to potential market and currency exchange risks relating to our investment in Persol Holdings, risks associated with violations of anti-corruption, trade protection and other laws and regulations, availability of qualified full-time employees, availability of temporary workers with appropriate skills required by customers, liabilities for employment-related claims and losses, including class action lawsuits and collective actions, risks arising from failure to preserve the privacy of information entrusted to us or to meet our obligations under global privacy laws, the risk of cyber attacks or other breaches of network or information technology security, our ability to sustain critical business applications through our key data centers, our ability to effectively implement and manage our information technology projects, our ability to maintain adequate financial and management processes and controls, risk of potential impairment charges triggered by adverse industry developments or operational circumstances, unexpected changes in claim trends on workers’ compensation, unemployment, disability and medical benefit plans, the impact of changes in laws and regulations (including federal, state and international tax laws), competition law risks, the risk of additional tax or unclaimed property liabilities in excess of our estimates, our ability to realize value from our tax credit and net operating loss carryforwards, our ability to maintain specified financial covenants in our bank facilities to continue to access credit markets, and other risks, uncertainties and factors discussed in this release and in the Company’s filings with the Securities and Exchange Commission. Actual results may differ materially from any forward-looking statements contained herein, and we have no intention to update these statements.
About Kelly Services®
Kelly Services, Inc. (Nasdaq: KELYA, KELYB) connects talented people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We’re always thinking about what’s next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ more than 500,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting practice. Revenue in 2018 was $5.5 billion. Visit kellyservices.com and let us help with what’s next for you.
KLYA-FIN
# # #
ANALYST & MEDIA CONTACT:
James Polehna
(248) 244-4586
james_polehna@kellyservices.com
2

KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EARNINGS
FOR THE 13 WEEKS ENDED SEPTEMBER 29, 2019 AND SEPTEMBER 30, 2018
(UNAUDITED)
(In millions of dollars except per share data)
|  |  |  |  |  |  |  | % |  | CC % |
|  | 2019 |  | 2018 |  | Change |  | Change |  | Change |
Revenue from services | $ | 1,267.7 |  | $ | 1,342.4 |  | $ | (74.7 | ) |  | (5.6 | ) | % | (4.8 | ) | %
Cost of services |  | 1,040.0 |  |  | 1,103.3 |  |  | (63.3 | ) |  | (5.7 | ) |  |  |
Gross profit |  | 227.7 |  |  | 239.1 |  |  | (11.4 | ) |  | (4.8 | ) |  | (4.1 | ) |
Selling, general and administrative expenses |  | 210.6 |  |  | 217.2 |  |  | (6.6 | ) |  | (3.0 | ) |  | (2.4 | ) |
Earnings from operations |  | 17.1 |  |  | 21.9 |  |  | (4.8 | ) |  | (22.2 | ) |  |  |
Gain (loss) on investment in Persol Holdings |  | (39.3 | ) |  | 15.8 |  |  | (55.1 | ) |  | NM |  |  |  |
Other income (expense), net |  | (0.2 | ) |  | (0.7 | ) |  | 0.5 |  |  | 75.5 |  |  |  |
Earnings (loss) before taxes and equity in net earnings (loss) of affiliate |  | (22.4 | ) |  | 37.0 |  |  | (59.4 | ) |  | NM |  |  |  |
Income tax expense (benefit) |  | (12.8 | ) |  | 5.9 |  |  | (18.7 | ) |  | (314.8 | ) |  |  |
Net earnings (loss) before equity in net earnings (loss) of affiliate |  | (9.6 | ) |  | 31.1 |  |  | (40.7 | ) |  | NM |  |  |  |
Equity in net earnings (loss) of affiliate |  | (0.9 | ) |  | 2.0 |  |  | (2.9 | ) |  | NM |  |  |  |
Net earnings (loss) | $ | (10.5 | ) | $ | 33.1 |  | $ | (43.6 | ) |  | NM |  |  |  |
Basic earnings (loss) per share | $ | (0.27 | ) | $ | 0.84 |  | $ | (1.11 | ) |  | NM |  |  |  |
Diluted earnings (loss) per share | $ | (0.27 | ) | $ | 0.84 |  | $ | (1.11 | ) |  | NM |  |  |  |
STATISTICS: |  |  |  |  |  |  |  |  |  |  |
Permanent placement income (included in revenue from services) | $ | 15.1 |  | $ | 18.4 |  | $ | (3.3 | ) |  | (18.3 | ) | % | (17.3 | ) | %
Gross profit rate |  | 18.0 |  | % | 17.8 |  | % | 0.2 |  | pts. |  |  |  |
Conversion rate |  | 7.5 |  |  | 9.2 |  |  | (1.7 | ) |  |  |  |  |
% Return: |  |  |  |  |  |  |  |  |  |  |
Earnings from operations |  | 1.3 |  |  | 1.6 |  |  | (0.3 | ) |  |  |  |  |
Net earnings (loss) |  | (0.8 | ) |  | 2.5 |  |  | (3.3 | ) |  |  |  |  |
Effective income tax rate |  | 57.3 |  | % | 16.1 |  | % | 41.2 |  | pts. |  |  |  |
Average number of shares outstanding (millions): |  |  |  |  |  |  |  |  |  |  |
Basic |  | 39.1 |  |  | 38.8 |  |  |  |  |  |  |  |
Diluted |  | 39.1 |  |  | 38.9 |  |  |  |  |  |  |  |

3

KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EARNINGS
FOR THE 39 WEEKS ENDED SEPTEMBER 29, 2019 AND SEPTEMBER 30, 2018
(UNAUDITED)
(In millions of dollars except per share data)
|  |  |  |  |  |  |  | % |  | CC % |
|  | 2019 |  | 2018 |  | Change |  | Change |  | Change |
Revenue from services | $ | 4,017.8 |  | $ | 4,099.2 |  | $ | (81.4 | ) |  | (2.0 | ) | % | (0.7 | ) | %
Cost of services |  | 3,294.5 |  |  | 3,381.4 |  |  | (86.9 | ) |  | (2.6 | ) |  |  |
Gross profit |  | 723.3 |  |  | 717.8 |  |  | 5.5 |  |  | 0.8 |  |  | 1.9 |  |
Selling, general and administrative expenses |  | 666.9 |  |  | 663.5 |  |  | 3.4 |  |  | 0.5 |  |  | 1.6 |  |
Gain on sale of assets |  | 12.3 |  |  | — |  |  | 12.3 |  |  | NM |  |  |  |
Earnings from operations |  | 68.7 |  |  | 54.3 |  |  | 14.4 |  |  | 26.3 |  |  |  |
Gain (loss) on investment in Persol Holdings |  | 35.1 |  |  | (13.0 | ) |  | 48.1 |  |  | NM |  |  |  |
Other income (expense), net |  | (1.1 | ) |  | (1.8 | ) |  | 0.7 |  |  | 38.2 |  |  |  |
Earnings (loss) before taxes and equity in net earnings (loss) of affiliate |  | 102.7 |  |  | 39.5 |  |  | 63.2 |  |  | 159.2 |  |  |  |
Income tax expense (benefit) |  | 6.3 |  |  | (3.3 | ) |  | 9.6 |  |  | 293.3 |  |  |  |
Net earnings (loss) before equity in net earnings (loss) of affiliate |  | 96.4 |  |  | 42.8 |  |  | 53.6 |  |  | 125.0 |  |  |  |
Equity in net earnings (loss) of affiliate |  | (1.0 | ) |  | 4.0 |  |  | (5.0 | ) |  | NM |  |  |  |
Net earnings | $ | 95.4 |  | $ | 46.8 |  | $ | 48.6 |  |  | 103.6 |  |  |  |
Basic earnings per share | $ | 2.42 |  | $ | 1.20 |  | $ | 1.22 |  |  | 101.7 |  |  |  |
Diluted earnings per share | $ | 2.41 |  | $ | 1.19 |  | $ | 1.22 |  |  | 102.5 |  |  |  |
STATISTICS: |  |  |  |  |  |  |  |  |  |  |
Permanent placement income (included in revenue from services) | $ | 46.7 |  | $ | 52.3 |  | $ | (5.6 | ) |  | (10.9 | ) | % | (8.6 | ) | %
Gross profit rate |  | 18.0 |  | % | 17.5 |  | % | 0.5 |  | pts. |  |  |  |
Conversion rate |  | 9.5 |  |  | 7.6 |  |  | 1.9 |  |  |  |  |  |
% Return: |  |  |  |  |  |  |  |  |  |  |
Earnings from operations |  | 1.7 |  |  | 1.3 |  |  | 0.4 |  |  |  |  |  |
Net earnings |  | 2.4 |  |  | 1.1 |  |  | 1.3 |  |  |  |  |  |
Effective income tax rate |  | 6.1 |  | % | (8.2 | ) | % | 14.3 |  | pts. |  |  |  |
Average number of shares outstanding (millions): |  |  |  |  |  |  |  |  |  |  |
Basic |  | 39.0 |  |  | 38.7 |  |  |  |  |  |  |  |
Diluted |  | 39.2 |  |  | 38.8 |  |  |  |  |  |  |  |

4

KELLY SERVICES, INC. AND SUBSIDIARIES
RESULTS OF OPERATIONS BY SEGMENT
(UNAUDITED)
(In millions of dollars)
|  | Third Quarter
|  |  |  |  |  |  | % |  | CC % |
|  | 2019 |  |  | 2018 |  | Change |  | Change |
Americas Staffing |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 516.0 |  |  | $ | 561.8 |  |  | (8.1 | ) | % | (8.0 | ) | %
Gross profit |  | 93.9 |  |  |  | 106.0 |  |  | (11.3 | ) |  | (11.2 | ) |
SG&A expenses excluding restructuring charges |  | 89.9 |  |  |  | 91.2 |  |  | (1.3 | ) |  | (1.2 | ) |
Restructuring charges |  | (0.1 | ) |  |  | — |  |  | NM |  |  | NM |  |
Total SG&A expenses |  | 89.8 |  |  |  | 91.2 |  |  | (1.4 | ) |  | (1.3 | ) |
Earnings from operations |  | 4.1 |  |  |  | 14.8 |  |  | (72.6 | ) |  |  |
Earnings from operations excluding restructuring charges |  | 4.0 |  |  |  | 14.8 |  |  | (73.1 | ) |  |  |
Gross profit rate |  | 18.2 |  | % |  | 18.9 |  | % | (0.7 | ) | pts. |  |
Conversion rate |  | 4.3 |  |  |  | 14.0 |  |  | (9.7 | ) |  |  |
Conversion rate excluding restructuring charges |  | 4.2 |  |  |  | 14.0 |  |  | (9.8 | ) |  |  |
Return on sales |  | 0.8 |  |  |  | 2.6 |  |  | (1.8 | ) |  |  |
Return on sales excluding restructuring charges |  | 0.8 |  |  |  | 2.6 |  |  | (1.8 | ) |  |  |
Global Talent Solutions |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 502.5 |  |  | $ | 507.6 |  |  | (1.0 | ) | % | (0.8 | ) | %
Gross profit |  | 99.6 |  |  |  | 97.3 |  |  | 2.3 |  |  | 2.8 |  |
Total SG&A expenses |  | 71.2 |  |  |  | 73.2 |  |  | (2.8 | ) |  | (2.4 | ) |
Earnings from operations |  | 28.4 |  |  |  | 24.1 |  |  | 18.0 |  |  |  |
Gross profit rate |  | 19.8 |  | % |  | 19.2 |  | % | 0.6 |  | pts. |  |
Conversion rate |  | 28.5 |  |  |  | 24.7 |  |  | 3.8 |  |  |  |
Return on sales |  | 5.6 |  |  |  | 4.7 |  |  | 0.9 |  |  |  |
International Staffing |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 252.9 |  |  | $ | 277.2 |  |  | (8.8 | ) | % | (5.8 | ) | %
Gross profit |  | 34.7 |  |  |  | 36.4 |  |  | (4.8 | ) |  | (1.8 | ) |
Total SG&A expenses |  | 31.2 |  |  |  | 31.6 |  |  | (0.9 | ) |  | 2.1 |  |
Earnings from operations |  | 3.5 |  |  |  | 4.8 |  |  | (29.6 | ) |  |  |
Gross profit rate |  | 13.7 |  | % |  | 13.2 |  | % | 0.5 |  | pts. |  |
Conversion rate |  | 9.9 |  |  |  | 13.5 |  |  | (3.6 | ) |  |  |
Return on sales |  | 1.4 |  |  |  | 1.8 |  |  | (0.4 | ) |  |  |

5

KELLY SERVICES, INC. AND SUBSIDIARIES
RESULTS OF OPERATIONS BY SEGMENT
(UNAUDITED)
(In millions of dollars)
|  | September Year to Date
|  |  |  |  |  |  | % |  | CC % |
|  | 2019 |  |  | 2018 |  | Change |  | Change |
Americas Staffing |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 1,740.1 |  |  | $ | 1,770.1 |  |  | (1.7 | ) | % | (1.4 | ) | %
Gross profit |  | 319.9 |  |  |  | 322.5 |  |  | (0.8 | ) |  | (0.6 | ) |
SG&A expenses excluding restructuring charges |  | 278.6 |  |  |  | 273.8 |  |  | 1.7 |  |  | 2.0 |  |
Restructuring charges |  | 5.6 |  |  |  | — |  |  | NM |  |  | NM |  |
Total SG&A expenses |  | 284.2 |  |  |  | 273.8 |  |  | 3.8 |  |  | 4.1 |  |
Earnings from operations |  | 35.7 |  |  |  | 48.7 |  |  | (26.7 | ) |  |  |
Earnings from operations excluding restructuring charges |  | 41.3 |  |  |  | 48.7 |  |  | (15.1 | ) |  |  |
Gross profit rate |  | 18.4 |  | % |  | 18.2 |  | % | 0.2 |  | pts. |  |
Conversion rate |  | 11.2 |  |  |  | 15.1 |  |  | (3.9 | ) |  |  |
Conversion rate excluding restructuring charges |  | 12.9 |  |  |  | 15.1 |  |  | (2.2 | ) |  |  |
Return on sales |  | 2.1 |  |  |  | 2.8 |  |  | (0.7 | ) |  |  |
Return on sales excluding restructuring charges |  | 2.4 |  |  |  | 2.8 |  |  | (0.4 | ) |  |  |
Global Talent Solutions |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 1,509.4 |  |  | $ | 1,494.1 |  |  | 1.0 |  | % | 1.4 |  | %
Gross profit |  | 299.7 |  |  |  | 281.8 |  |  | 6.3 |  |  | 7.0 |  |
Total SG&A expenses |  | 220.2 |  |  |  | 224.0 |  |  | (1.7 | ) |  | (1.0 | ) |
Earnings from operations |  | 79.5 |  |  |  | 57.8 |  |  | 37.5 |  |  |  |
Gross profit rate |  | 19.9 |  | % |  | 18.9 |  | % | 1.0 |  | pts. |  |
Conversion rate |  | 26.5 |  |  |  | 20.5 |  |  | 6.0 |  |  |  |
Return on sales |  | 5.3 |  |  |  | 3.9 |  |  | 1.4 |  |  |  |
International Staffing |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 779.9 |  |  | $ | 848.5 |  |  | (8.1 | ) | % | (3.0 | ) | %
Gross profit |  | 105.4 |  |  |  | 115.4 |  |  | (8.7 | ) |  | (3.6 | ) |
Total SG&A expenses |  | 95.1 |  |  |  | 99.2 |  |  | (4.0 | ) |  | 1.0 |  |
Earnings from operations |  | 10.3 |  |  |  | 16.2 |  |  | (36.9 | ) |  |  |
Gross profit rate |  | 13.5 |  | % |  | 13.6 |  | % | (0.1 | ) | pts. |  |
Conversion rate |  | 9.7 |  |  |  | 14.1 |  |  | (4.4 | ) |  |  |
Return on sales |  | 1.3 |  |  |  | 1.9 |  |  | (0.6 | ) |  |  |

6

KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(UNAUDITED)
(In millions of dollars)
|  | September 29, 2019 |  | December 30, 2018 |  | September 30, 2018 |
Current Assets |  |  |  |  |  |  |
Cash and equivalents | $ | 22.8 |  | $ | 35.3 |  | $ | 20.8 |  |
Trade accounts receivable, less allowances of |  |  |  |  |  |  |
$12.2, $13.2, and $12.4, respectively |  | 1,262.3 |  |  | 1,293.3 |  |  | 1,294.0 |  |
Prepaid expenses and other current assets |  | 80.7 |  |  | 71.9 |  |  | 68.0 |  |
Total current assets |  | 1,365.8 |  |  | 1,400.5 |  |  | 1,382.8 |  |
Noncurrent Assets |  |  |  |  |  |  |
Property and equipment, net |  | 82.7 |  |  | 86.3 |  |  | 85.0 |  |
Operating lease right-of-use assets |  | 62.2 |  |  | — |  |  | — |  |
Deferred taxes |  | 221.0 |  |  | 198.7 |  |  | 196.5 |  |
Goodwill |  | 127.8 |  |  | 107.3 |  |  | 107.3 |  |
Investment in Persol Holdings |  | 174.9 |  |  | 135.1 |  |  | 213.6 |  |
Investment in equity affiliate |  | 120.4 |  |  | 121.3 |  |  | 120.3 |  |
Other assets |  | 321.5 |  |  | 265.2 |  |  | 287.6 |  |
Total noncurrent assets |  | 1,110.5 |  |  | 913.9 |  |  | 1,010.3 |  |
Total Assets | $ | 2,476.3 |  | $ | 2,314.4 |  | $ | 2,393.1 |  |
Current Liabilities |  |  |  |  |  |  |
Short-term borrowings | $ | 17.5 |  | $ | 2.2 |  | $ | 8.1 |  |
Accounts payable and accrued liabilities |  | 484.6 |  |  | 540.6 |  |  | 497.0 |  |
Operating lease liabilities |  | 19.8 |  |  | — |  |  | — |  |
Accrued payroll and related taxes |  | 285.3 |  |  | 266.0 |  |  | 304.7 |  |
Accrued workers' compensation and other claims |  | 25.1 |  |  | 26.0 |  |  | 25.9 |  |
Income and other taxes |  | 67.7 |  |  | 62.7 |  |  | 66.5 |  |
Total current liabilities |  | 900.0 |  |  | 897.5 |  |  | 902.2 |  |
Noncurrent Liabilities |  |  |  |  |  |  |
Operating lease liabilities |  | 45.3 |  |  | — |  |  | — |  |
Accrued workers' compensation and other claims |  | 48.7 |  |  | 50.5 |  |  | 50.2 |  |
Accrued retirement benefits |  | 179.0 |  |  | 162.9 |  |  | 186.9 |  |
Other long-term liabilities |  | 55.5 |  |  | 44.0 |  |  | 68.0 |  |
Total noncurrent liabilities |  | 328.5 |  |  | 257.4 |  |  | 305.1 |  |
Stockholders' Equity |  |  |  |  |  |  |
Common stock |  | 40.1 |  |  | 40.1 |  |  | 40.1 |  |
Treasury stock |  | (21.3 | ) |  | (26.0 | ) |  | (27.3 | ) |
Paid-in capital |  | 22.3 |  |  | 24.4 |  |  | 25.0 |  |
Earnings invested in the business |  | 1,224.6 |  |  | 1,138.1 |  |  | 1,165.0 |  |
Accumulated other comprehensive income (loss) |  | (17.9 | ) |  | (17.1 | ) |  | (17.0 | ) |
Total stockholders' equity |  | 1,247.8 |  |  | 1,159.5 |  |  | 1,185.8 |  |
Total Liabilities and Stockholders' Equity | $ | 2,476.3 |  | $ | 2,314.4 |  | $ | 2,393.1 |  |
STATISTICS: |  |  |  |  |  |  |
Working Capital | $ | 465.8 |  | $ | 503.0 |  | $ | 480.6 |  |
Current Ratio |  | 1.5 |  |  | 1.6 |  |  | 1.5 |  |
Debt-to-capital % |  | 1.4 |  | % | 0.2 |  | % | 0.7 |  | %
Global Days Sales Outstanding |  | 59 |  |  | 55 |  |  | 58 |  |
Year-to-Date Free Cash Flow | $ | 60.4 |  | $ | 35.8 |  | $ | 15.4 |  |

7

KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
FOR THE 39 WEEKS ENDED SEPTEMBER 29, 2019 AND SEPTEMBER 30, 2018
(UNAUDITED)
(In millions of dollars)
|  | 2019 |  | 2018
Cash flows from operating activities: |  |  |  |
Net earnings | $ | 95.4 |  | $ | 46.8 |
Adjustments to reconcile net earnings to net cash from operating activities: |  |  |  |
Depreciation and amortization |  | 23.8 |  |  | 19.5 |
Operating lease asset amortization |  | 16.9 |  |  | — |
Provision for bad debts |  | 3.2 |  |  | 1.3 |
Stock-based compensation |  | 4.7 |  |  | 6.7 |
(Gain) loss on investment in Persol Holdings |  | (35.1 | ) |  | 13.0 |
(Gain) loss on sale of assets |  | (12.3 | ) |  | — |
Equity in net (earnings) loss of PersolKelly Asia Pacific |  | 1.0 |  |  | (4.0 | )
Other, net |  | (1.0 | ) |  | (1.0 | )
Changes in operating assets and liabilities, net of acquisitions |  | (22.4 | ) |  | (49.0 | )
Net cash from operating activities |  | 74.2 |  |  | 33.3 |
Cash flows from investing activities: |  |  |  |
Capital expenditures |  | (13.8 | ) |  | (17.9 | )
Acquisition of companies, net of cash received |  | (86.4 | ) |  | — |
Investment in equity securities |  | (1.0 | ) |  | (5.0 | )
Loans to equity affiliate |  | (4.4 | ) |  | (2.9 | )
Proceeds from sale of assets |  | 13.8 |  |  | — |
Proceeds from company-owned life insurance |  | 3.0 |  |  | — |
Other investing activities |  | — |  |  | (0.8 | )
Net cash used in investing activities |  | (88.8 | ) |  | (26.6 | )
Cash flows from financing activities: |  |  |  |
Net change in short-term borrowings |  | 15.2 |  |  | (1.9 | )
Financing lease payments |  | (0.4 | ) |  | — |
Dividend payments |  | (8.9 | ) |  | (8.8 | )
Payments of tax withholding for stock awards |  | (2.3 | ) |  | (6.3 | )
Net cash from (used in) financing activities |  | 3.6 |  |  | (17.0 | )
Effect of exchange rates on cash, cash equivalents and restricted cash |  | (0.5 | ) |  | (0.7 | )
Net change in cash, cash equivalents and restricted cash |  | (11.5 | ) |  | (11.0 | )
Cash, cash equivalents and restricted cash at beginning of period |  | 40.1 |  |  | 36.9 |
Cash, cash equivalents and restricted cash at end of period | $ | 28.6 |  | $ | 25.9 |

8

KELLY SERVICES, INC. AND SUBSIDIARIES
REVENUE FROM SERVICES
(UNAUDITED)
(In millions of dollars)
|  | Third Quarter (Americas, International and GTS) |
|  |  |  |  |  | % |  | CC % |
|  | 2019 |  | 2018 |  | Change |  | Change |
Americas |  |  |  |  |  |  |  |  |
United States | $ | 903.2 |  | $ | 942.5 |  |  | (4.2 | ) | % | (4.2 | ) | %
Canada |  | 34.6 |  |  | 37.0 |  |  | (6.5 | ) |  | (5.5 | ) |
Mexico |  | 32.4 |  |  | 32.3 |  |  | 0.6 |  |  | 3.1 |  |
Puerto Rico |  | 18.8 |  |  | 28.2 |  |  | (33.2 | ) |  | (33.2 | ) |
Brazil |  | 8.4 |  |  | 8.1 |  |  | 3.1 |  |  | 4.3 |  |
Total Americas |  | 997.4 |  |  | 1,048.1 |  |  | (4.8 | ) |  | (4.7 | ) |
EMEA |  |  |  |  |  |  |  |  |
France |  | 59.7 |  |  | 68.8 |  |  | (13.4 | ) |  | (9.4 | ) |
Switzerland |  | 50.6 |  |  | 53.8 |  |  | (6.0 | ) |  | (5.8 | ) |
Portugal |  | 44.0 |  |  | 48.2 |  |  | (8.5 | ) |  | (4.2 | ) |
Russia |  | 29.9 |  |  | 24.0 |  |  | 24.2 |  |  | 22.4 |  |
United Kingdom |  | 24.9 |  |  | 28.1 |  |  | (11.3 | ) |  | (6.2 | ) |
Italy |  | 18.5 |  |  | 18.3 |  |  | 0.9 |  |  | 5.6 |  |
Germany |  | 11.5 |  |  | 13.8 |  |  | (16.4 | ) |  | (12.5 | ) |
Ireland |  | 7.1 |  |  | 11.3 |  |  | (36.7 | ) |  | (33.9 | ) |
Other |  | 16.6 |  |  | 21.8 |  |  | (24.0 | ) |  | (19.5 | ) |
Total EMEA |  | 262.8 |  |  | 288.1 |  |  | (8.8 | ) |  | (5.8 | ) |
Total APAC |  | 7.5 |  |  | 6.2 |  |  | 19.8 |  |  | 25.9 |  |
Total Kelly Services, Inc. | $ | 1,267.7 |  | $ | 1,342.4 |  |  | (5.6 | ) | % | (4.8 | ) | %

9

KELLY SERVICES, INC. AND SUBSIDIARIES
REVENUE FROM SERVICES
(UNAUDITED)
(In millions of dollars)
|  | September Year to Date (Americas, International and GTS) |
|  |  |  |  |  | % |  | CC % |
|  | 2019 |  | 2018 |  | Change |  | Change |
Americas |  |  |  |  |  |  |  |  |
United States | $ | 2,913.4 |  | $ | 2,898.4 |  |  | 0.5 |  | % | 0.5 |  | %
Canada |  | 100.8 |  |  | 107.6 |  |  | (6.3 | ) |  | (3.3 | ) |
Mexico |  | 89.6 |  |  | 92.7 |  |  | (3.3 | ) |  | (2.2 | ) |
Puerto Rico |  | 57.6 |  |  | 74.2 |  |  | (22.3 | ) |  | (22.3 | ) |
Brazil |  | 25.1 |  |  | 26.6 |  |  | (5.9 | ) |  | 3.9 |  |
Total Americas |  | 3,186.5 |  |  | 3,199.5 |  |  | (0.4 | ) |  | (0.2 | ) |
EMEA |  |  |  |  |  |  |  |  |
France |  | 188.6 |  |  | 212.7 |  |  | (11.4 | ) |  | (5.8 | ) |
Switzerland |  | 150.0 |  |  | 156.3 |  |  | (4.1 | ) |  | (1.8 | ) |
Portugal |  | 135.5 |  |  | 150.5 |  |  | (9.9 | ) |  | (4.3 | ) |
Russia |  | 84.1 |  |  | 75.7 |  |  | 11.1 |  |  | 17.3 |  |
United Kingdom |  | 81.6 |  |  | 85.6 |  |  | (4.6 | ) |  | 1.2 |  |
Italy |  | 59.8 |  |  | 58.1 |  |  | 2.9 |  |  | 9.4 |  |
Germany |  | 32.5 |  |  | 45.0 |  |  | (27.8 | ) |  | (23.2 | ) |
Ireland |  | 28.1 |  |  | 34.3 |  |  | (17.9 | ) |  | (12.7 | ) |
Other |  | 51.5 |  |  | 64.6 |  |  | (20.3 | ) |  | (14.5 | ) |
Total EMEA |  | 811.7 |  |  | 882.8 |  |  | (8.1 | ) |  | (3.0 | ) |
Total APAC |  | 19.6 |  |  | 16.9 |  |  | 16.0 |  |  | 23.9 |  |
Total Kelly Services, Inc. | $ | 4,017.8 |  | $ | 4,099.2 |  |  | (2.0 | ) | % | (0.7 | ) | %

10

KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
THIRD QUARTER
(UNAUDITED)
(In millions of dollars)
| 2019 |  | 2018
Revenue from Services: | As Reported |  | Restructuring(2) |  | Acquisitions(3) |  | Adjusted |  | As Reported
Americas Staffing | $ | 516.0 |  |  | $ | — |  |  | $ | (20.0 | ) |  | $ | 496.0 |  |  | $ | 561.8 |
Global Talent Solutions | 502.5 |  |  | — |  |  | (15.8 | ) |  | 486.7 |  |  | 507.6 |
International Staffing | 252.9 |  |  | — |  |  | — |  |  | 252.9 |  |  | 277.2 |
Intersegment | (3.7 | ) |  | — |  |  | — |  |  | (3.7 | ) |  | (4.2 | )
Total Company | $ | 1,267.7 |  |  | $ | — |  |  | $ | (35.8 | ) |  | $ | 1,231.9 |  |  | $ | 1,342.4 |
| 2019 |  | 2018
Gross Profit: | As Reported |  | Restructuring(2) |  | Acquisitions(3) |  | Adjusted |  | As Reported
Americas Staffing | $ | 93.9 |  |  | $ | — |  |  | $ | (6.6 | ) |  | $ | 87.3 |  |  | $ | 106.0 |
Global Talent Solutions | 99.6 |  |  | — |  |  | (3.3 | ) |  | 96.3 |  |  | 97.3 |
International Staffing | 34.7 |  |  | — |  |  | — |  |  | 34.7 |  |  | 36.4 |
Intersegment | (0.5 | ) |  | — |  |  | — |  |  | (0.5 | ) |  | (0.6 | )
Total Company | $ | 227.7 |  |  | $ | — |  |  | $ | (9.9 | ) |  | $ | 217.8 |  |  | $ | 239.1 |
| 2019 |  | 2018
SG&A Expenses: | As Reported |  | Restructuring(2) |  | Acquisitions(3) |  | Adjusted |  | As Reported
Americas Staffing | $ | 89.8 |  |  | $ | 0.1 |  |  | $ | (4.9 | ) |  | $ | 85.0 |  |  | $ | 91.2 |
Global Talent Solutions | 71.2 |  |  | — |  |  | (2.0 | ) |  | 69.2 |  |  | 73.2 |
International Staffing | 31.2 |  |  | — |  |  | — |  |  | 31.2 |  |  | 31.6 |
Corporate | 18.9 |  |  | — |  |  | — |  |  | 18.9 |  |  | 21.8 |
Intersegment | (0.5 | ) |  | — |  |  | — |  |  | (0.5 | ) |  | (0.6 | )
Total Company | $ | 210.6 |  |  | $ | 0.1 |  |  | $ | (6.9 | ) |  | $ | 203.8 |  |  | $ | 217.2 |

| 2019 |  | 2018
Earnings from Operations: | As Reported |  | Restructuring(2) |  | Acquisitions(3) |  | Gain on sale of assets(4) |  | Adjusted |  | As Reported
Americas Staffing | $ | 4.1 |  |  | $ | (0.1 | ) |  | $ | (1.7 | ) |  | $ | — |  |  | $ | 2.3 |  |  | $ | 14.8 |
Global Talent Solutions | 28.4 |  |  | — |  |  | (1.3 | ) |  | — |  |  | 27.1 |  |  | 24.1 |
International Staffing | 3.5 |  |  | — |  |  | — |  |  | — |  |  | 3.5 |  |  | 4.8 |
Corporate | (18.9 | ) |  | — |  |  | — |  |  | — |  |  | (18.9 | ) |  | (21.8 | )
Total Company | $ | 17.1 |  |  | $ | (0.1 | ) |  | $ | (3.0 | ) |  | $ | — |  |  | $ | 14.0 |  |  | $ | 21.9 |

11

KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
SEPTEMBER YEAR TO DATE
(UNAUDITED)
(In millions of dollars)
| 2019 |  | 2018
Revenue from Services: | As Reported |  | Restructuring(2) |  | Acquisitions(3) |  | Adjusted |  | As Reported
Americas Staffing | $ | 1,740.1 |  |  | $ | — |  |  | $ | (62.9 | ) |  | $ | 1,677.2 |  |  | $ | 1,770.1 |
Global Talent Solutions | 1,509.4 |  |  | — |  |  | (48.2 | ) |  | 1,461.2 |  |  | 1,494.1 |
International Staffing | 779.9 |  |  | — |  |  | — |  |  | 779.9 |  |  | 848.5 |
Intersegment | (11.6 | ) |  | — |  |  | — |  |  | (11.6 | ) |  | (13.5 | )
Total Company | $ | 4,017.8 |  |  | $ | — |  |  | $ | (111.1 | ) |  | $ | 3,906.7 |  |  | $ | 4,099.2 |
| 2019 |  | 2018
Gross Profit: | As Reported |  | Restructuring(2) |  | Acquisitions(3) |  | Adjusted |  | As Reported
Americas Staffing | $ | 319.9 |  |  | $ | — |  |  | $ | (19.8 | ) |  | $ | 300.1 |  |  | $ | 322.5 |
Global Talent Solutions | 299.7 |  |  | — |  |  | (10.3 | ) |  | 289.4 |  |  | 281.8 |
International Staffing | 105.4 |  |  | — |  |  | — |  |  | 105.4 |  |  | 115.4 |
Intersegment | (1.7 | ) |  | — |  |  | — |  |  | (1.7 | ) |  | (1.9 | )
Total Company | $ | 723.3 |  |  | $ | — |  |  | $ | (30.1 | ) |  | $ | 693.2 |  |  | $ | 717.8 |
| 2019 |  | 2018
SG&A Expenses: | As Reported |  | Restructuring(2) |  | Acquisitions(3) |  | Adjusted |  | As Reported
Americas Staffing | $ | 284.2 |  |  | $ | (5.6 | ) |  | $ | (14.9 | ) |  | $ | 263.7 |  |  | $ | 273.8 |
Global Talent Solutions | 220.2 |  |  | — |  |  | (5.7 | ) |  | 214.5 |  |  | 224.0 |
International Staffing | 95.1 |  |  | — |  |  | — |  |  | 95.1 |  |  | 99.2 |
Corporate | 69.1 |  |  | — |  |  | — |  |  | 69.1 |  |  | 68.4 |
Intersegment | (1.7 | ) |  | — |  |  | — |  |  | (1.7 | ) |  | (1.9 | )
Total Company | $ | 666.9 |  |  | $ | (5.6 | ) |  | $ | (20.6 | ) |  | $ | 640.7 |  |  | $ | 663.5 |

| 2019 |  | 2018
Earnings from Operations: | As Reported |  | Restructuring(2) |  | Acquisitions(3) |  | Gain on sale of assets(4) |  | Adjusted |  | As Reported
Americas Staffing | $ | 35.7 |  |  | $ | 5.6 |  |  | $ | (4.9 | ) |  | $ | — |  |  | $ | 36.4 |  |  | $ | 48.7 |
Global Talent Solutions | 79.5 |  |  | — |  |  | (4.6 | ) |  | — |  |  | 74.9 |  |  | 57.8 |
International Staffing | 10.3 |  |  | — |  |  | — |  |  | — |  |  | 10.3 |  |  | 16.2 |
Corporate | (56.8 | ) |  | — |  |  | — |  |  | (12.3 | ) |  | (69.1 | ) |  | (68.4 | )
Total Company | $ | 68.7 |  |  | $ | 5.6 |  |  | $ | (9.5 | ) |  | $ | (12.3 | ) |  | $ | 52.5 |  |  | $ | 54.3 |

12

KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES (continued)
(UNAUDITED)
(In millions of dollars except per share data)
|  | Third Quarter |  | September Year to Date
|  | 2019 |  | 2018 |  | 2019 |  | 2018
Income tax expense (benefit) |  | $ | (12.8 | ) |  | $ | 5.9 |  |  | $ | 6.3 |  |  | $ | (3.3 | )
Taxes on investment in Persol Holdings(1) |  | 12.1 |  |  | (4.9 | ) |  | (10.7 | ) |  | 4.0 |
Taxes on restructuring charges(2) |  | — |  |  | — |  |  | 1.5 |  |  | — |
Taxes on acquisitions(3) |  | (0.8 | ) |  | — |  |  | (2.4 | ) |  | — |
Taxes on gain on sale of assets(4) |  | — |  |  | — |  |  | (3.3 | ) |  | — |
Adjusted income tax expense (benefit) |  | $ | (1.5 | ) |  | $ | 1.0 |  |  | $ | (8.6 | ) |  | $ | 0.7 |
|  | Third Quarter |  | September Year to Date
|  | 2019 |  | 2018 |  | 2019 |  | 2018
Net earnings (loss) |  | $ | (10.5 | ) |  | $ | 33.1 |  |  | $ | 95.4 |  |  | $ | 46.8 |
(Gain) loss on investment in Persol Holdings, net of taxes(1) |  | 27.2 |  |  | (10.9 | ) |  | (24.4 | ) |  | 9.0 |
Restructuring charges, net of taxes(2) |  | (0.1 | ) |  | — |  |  | 4.1 |  |  | — |
Net earnings from acquisitions(3) |  | (2.2 | ) |  | — |  |  | (7.1 | ) |  | — |
Gain on sale of assets, net of taxes(4) |  | — |  |  | — |  |  | (9.0 | ) |  | — |
Adjusted net earnings |  | $ | 14.4 |  |  | $ | 22.2 |  |  | $ | 59.0 |  |  | $ | 55.8 |
|  | Third Quarter |  | September Year to Date
|  | 2019 |  | 2018 |  | 2019 |  | 2018
|  | Per Share |  | Per Share
Net earnings (loss) |  | $ | (0.27 | ) |  | $ | 0.84 |  |  | $ | 2.41 |  |  | $ | 1.19 |
(Gain) loss on investment in Persol Holdings, net of taxes(1) |  | 0.70 |  |  | (0.28 | ) |  | (0.62 | ) |  | 0.23 |
Restructuring charges, net of taxes(2) |  | — |  |  | — |  |  | 0.11 |  |  | — |
Acquisitions, net of taxes(3) |  | (0.05 | ) |  | — |  |  | (0.18 | ) |  | — |
Gain on sale of assets, net of taxes(4) |  | — |  |  | — |  |  | (0.23 | ) |  | — |
Adjusted net earnings |  | $ | 0.37 |  |  | $ | 0.56 |  |  | $ | 1.50 |  |  | $ | 1.42 |

Note: Earnings per share amounts for each quarter are required to be computed independently and may not equal the amounts computed for the total year.
13

KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
(UNAUDITED)
Management believes that the non-GAAP (Generally Accepted Accounting Principles) information excluding the 2019 and 2018 gains and losses on the investment in Persol Holdings, the 2019 restructuring charges, the 2019 acquisitions, and the 2019 gain on sale of assets are useful to understand the Company's fiscal 2019 financial performance and increases comparability. Specifically, Management believes that removing the impact of these items allows for a meaningful comparison of current period operating performance with the operating results of prior periods. Additionally, the Company does not acquire businesses on a predictable cycle and the terms of each acquisition are unique and may vary significantly. Management also believes that such measures are used by those analyzing performance of companies in the staffing industry to compare current performance to prior periods and to assess future performance.
These non-GAAP measures may have limitations as analytical tools because they exclude items which can have a material impact on cash flow and earnings per share. As a result, Management considers these measures, along with reported results, when it reviews and evaluates the Company's financial performance. Management believes that these measures provide greater transparency to investors and provide insight into how Management is evaluating the Company's financial performance. Non-GAAP measures should not be considered a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP.
(1) The gains and losses on the investment in Persol Holdings represent the change in fair value of the investment during the period presented and the related tax expense and benefit.
(2) Restructuring charges in 2019 represent severance costs primarily related to U.S. branch-based staffing operations.
(3) NextGen and GTA were acquired on January 2, 2019, and were included in the reported results of operations of Americas Staffing and GTS segments, respectively, from the date of acquisition.
(4) Gain on sale of assets primarily represents the excess of the proceeds over the cost of an unused parcel of land located near the Company headquarters sold during the second quarter of 2019.
14