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Revenue
 3 Months Ended
Apr. 04, 2021
Revenue from Contract with Customer [Abstract]  
Revenue Revenue
Revenue Disaggregated by Service Type

Kelly has five specialty segments: Professional & Industrial (“P&I”), Science, Engineering & Technology (“SET”), Education, Outsourcing & Consulting Group ("Outsourcing & Consulting," "OCG") and International. Other than OCG, each segment delivers talent through staffing services, permanent placement or outcome-based services. Our OCG segment delivers talent solutions including managed service provider ("MSP"), payroll process outsourcing ("PPO"), recruitment process outsourcing ("RPO"), and talent advisory services. International also delivers RPO talent solutions within its local markets.

The following table presents our segment revenues disaggregated by service type (in millions):

First Quarter
20212020
Professional & Industrial
Staffing services$352.5 $388.4 
Permanent placement4.9 3.0 
Outcome-based services110.2 102.4 
Total Professional & Industrial467.6 493.8 
Science, Engineering & Technology
Staffing services186.2 199.2 
Permanent placement4.8 3.4 
Outcome-based services63.7 67.6 
Total Science, Engineering & Technology254.7 270.2 
Education
Staffing services110.8 142.4 
Permanent placement0.8 0.1 
Total Education111.6 142.5 
Outsourcing & Consulting
Talent solutions99.3 89.5 
Total Outsourcing & Consulting99.3 89.5 
International
Staffing services265.6 259.5 
Permanent placement5.5 5.7 
Talent solutions1.8 — 
Total International272.9 265.2 
Total Intersegment(0.2)(0.1)
Total Revenue from Services$1,205.9 $1,261.1 
Revenue Disaggregated by Geography

Our operations are subject to different economic and regulatory environments depending on geographic location. Our P&I and Education segments operate in the Americas region, our SET segment operates in the Americas and Europe regions, and OCG operates in the Americas, Europe and Asia-Pacific regions. The International segment includes Europe and our Brazil and Mexico operations, which are included in the Americas region. Our Brazil operations were sold in August 2020 (see Acquisitions and Disposition footnote).

The below table presents our revenues disaggregated by geography (in millions):

First Quarter
20212020
Americas
United States$858.5 $928.5 
Mexico34.6 28.7 
Canada34.1 32.8 
Puerto Rico24.2 17.7 
Brazil— 9.1 
Total Americas Region951.4 1,016.8 
Europe
France54.3 52.5 
Switzerland52.7 44.2 
Portugal43.7 43.6 
Russia32.6 32.1 
Italy18.1 14.7 
United Kingdom17.0 22.3 
Germany7.1 8.0 
Ireland5.1 5.0 
Other15.6 15.2 
Total Europe Region246.2 237.6 
Total Asia-Pacific Region8.3 6.7 
Total Kelly Services, Inc.$1,205.9 $1,261.1 
The below table presents our SET, OCG and International segment revenues disaggregated by geographic region (in millions):

First Quarter
20212020
Science, Engineering & Technology
Americas$253.2 $268.4 
Europe1.5 1.8 
Total Science, Engineering & Technology$254.7 $270.2 
Outsourcing & Consulting
Americas$84.8 $74.6 
Europe6.2 8.2 
Asia-Pacific8.3 6.7 
Total Outsourcing & Consulting$99.3 $89.5 
International
Americas$34.3 $37.6 
Europe238.6 227.6 
Total International$272.9 $265.2 

Deferred Costs

Deferred sales commissions, which are included in other assets in the consolidated balance sheet, were $1.0 million as of first quarter-end 2021 and year-end 2020. Amortization expense for the deferred costs for the first quarter 2021 was $0.2 million and in the first quarter 2020 was $0.3 million.
Deferred fulfillment costs, which are included in prepaid expenses and other current assets in the consolidated balance sheet, were $2.4 million as of first quarter-end 2021 and $4.1 million as of year-end 2020. Amortization expense for the deferred costs for the first quarter 2021 was $6.8 million and in the first quarter 2020 was $4.8 million.