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Revenue | 12 Months Ended
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Jan. 02, 2022
Revenue from Contract with Customer [Abstract] |
Revenue | Revenue Revenue Disaggregated by Service Type Kelly has five operating segments: Professional & Industrial (“P&I”), Science, Engineering & Technology (“SET”), Education, Outsourcing & Consulting Group ("Outsourcing & Consulting," "OCG") and International. Other than OCG, each segment delivers talent through staffing services, permanent placement or outcome-based services. Our OCG segment delivers talent solutions including managed service provider ("MSP"), payroll process outsourcing ("PPO"), recruitment process outsourcing ("RPO"), and talent advisory services. International also delivers RPO talent solutions within its local markets. The following table presents our segment revenues disaggregated by service type (in millions of dollars):
|  | December Year to Date |  |  |  |
|  | 2021 |  | 2020 |  | 2019 |  |  |  |
Professional & Industrial |  |  |  |  |  |  |  |  |  |
Staffing services |  | $ | 1,402.4 |  |  | $ | 1,423.3 |  |  | $ | 1,838.6 |  |  |  |  |
Permanent placement |  | 24.7 |  |  | 9.9 |  |  | 17.9 |  |  |  |  |
Outcome-based services |  | 410.3 |  |  | 425.2 |  |  | 356.9 |  |  |  |  |
Total Professional & Industrial |  | 1,837.4 |  |  | 1,858.4 |  |  | 2,213.4 |  |  |  |  |
Science, Engineering & Technology |  |  |  |  |  |  |  |  |  |
Staffing services |  | 813.2 |  |  | 751.8 |  |  | 848.2 |  |  |  |  |
Permanent placement |  | 24.4 |  |  | 12.5 |  |  | 15.7 |  |  |  |  |
Outcome-based services |  | 319.2 |  |  | 254.8 |  |  | 267.9 |  |  |  |  |
Total Science, Engineering & Technology |  | 1,156.8 |  |  | 1,019.1 |  |  | 1,131.8 |  |  |  |  |
Education |  |  |  |  |  |  |  |  |  |
Staffing services |  | 411.5 |  |  | 286.4 |  |  | 449.8 |  |  |  |  |
Permanent placement |  | 5.0 |  |  | 0.5 |  |  | 0.9 |  |  |  |  |
Total Education |  | 416.5 |  |  | 286.9 |  |  | 450.7 |  |  |  |  |
Outsourcing & Consulting |  |  |  |  |  |  |  |  |  |
Talent solutions |  | 432.1 |  |  | 363.5 |  |  | 377.7 |  |  |  |  |
Total Outsourcing & Consulting |  | 432.1 |  |  | 363.5 |  |  | $ | 377.7 |  |  |  |  |
International |  |  |  |  |  |  |  |  |  |
Staffing services |  | 1,032.9 |  |  | 971.8 |  |  | 1,156.8 |  |  |  |  |
Permanent placement |  | 21.3 |  |  | 16.8 |  |  | 25.7 |  |  |  |  |
Talent solutions |  | 13.6 |  |  | — |  |  | — |  |  |  |  |
Total International |  | 1,067.8 |  |  | 988.6 |  |  | 1,182.5 |  |  |  |  |
Total Intersegment |  | (0.9) |  |  | (0.5) |  |  | (0.5) |  |  |  |  |
Total Revenue from Services |  | $ | 4,909.7 |  |  | $ | 4,516.0 |  |  | $ | 5,355.6 |  |  |  |  |
Revenue Disaggregated by Geography Our operations are subject to different economic and regulatory environments depending on geographic location. Our P&I and Education segments operate in the Americas region, our SET segment operates in the Americas and Europe regions, and OCG operates in the Americas, Europe and Asia-Pacific regions. The International segment includes Europe and our Brazil and Mexico operations, which are included in the Americas region. Our Brazil operations were sold in August 2020 (see Acquisitions and Disposition footnote). The below table presents our revenues disaggregated by geography (in millions of dollars):
|  | December Year to Date
|  | 2021 |  | 2020 |  | 2019
Americas |  |  |  |  |  |
United States |  | $ | 3,513.4 |  |  | $ | 3,260.2 |  |  | $ | 3,892.5 |
Canada |  | 155.0 |  |  | 122.5 |  |  | 136.1 |
Puerto Rico |  | 102.1 |  |  | 77.0 |  |  | 74.6 |
Mexico |  | 92.7 |  |  | 114.4 |  |  | 123.6 |
Brazil |  | — |  |  | 17.0 |  |  | 34.1 |
Total Americas Region |  | 3,863.2 |  |  | 3,591.1 |  |  | 4,260.9 |
Europe |  |  |  |  |  |
France |  | 223.1 |  |  | 198.2 |  |  | 248.6 |
Switzerland |  | 222.2 |  |  | 200.4 |  |  | 200.7 |
Portugal |  | 158.2 |  |  | 141.7 |  |  | 179.8 |
Russia |  | 132.2 |  |  | 118.5 |  |  | 117.6 |
Italy |  | 74.2 |  |  | 58.2 |  |  | 75.9 |
United Kingdom |  | 68.3 |  |  | 73.7 |  |  | 103.1 |
Germany |  | 34.0 |  |  | 30.1 |  |  | 41.6 |
Ireland |  | 26.8 |  |  | 19.9 |  |  | 33.1 |
Other |  | 68.0 |  |  | 54.6 |  |  | 67.5 |
Total Europe Region |  | 1,007.0 |  |  | 895.3 |  |  | 1,067.9 |
Total Asia-Pacific Region |  | 39.5 |  |  | 29.6 |  |  | 26.8 |
Total Kelly Services, Inc. |  | $ | 4,909.7 |  |  | $ | 4,516.0 |  |  | $ | 5,355.6 |
The below table presents our SET, OCG and International segment revenues disaggregated by geographic region (in millions of dollars):
|  | December Year to Date
|  | 2021 |  | 2020 |  | 2019
Science, Engineering & Technology |  |  |  |  |  |
Americas |  | $ | 1,149.3 |  |  | $ | 1,013.7 |  |  | $ | 1,122.5 |
Europe |  | 7.5 |  |  | 5.4 |  |  | 9.3 |
Total Science, Engineering & Technology |  | $ | 1,156.8 |  |  | $ | 1,019.1 |  |  | $ | 1,131.8 |
Outsourcing & Consulting |  |  |  |  |  |
Americas |  | $ | 369.4 |  |  | $ | 302.2 |  |  | $ | 318.1 |
Europe |  | 23.2 |  |  | 31.7 |  |  | 32.8 |
Asia-Pacific |  | 39.5 |  |  | 29.6 |  |  | 26.8 |
Total Outsourcing & Consulting |  | $ | 432.1 |  |  | $ | 363.5 |  |  | $ | 377.7 |
International |  |  |  |  |  |
Americas |  | $ | 91.5 |  |  | $ | 130.4 |  |  | $ | 156.7 |
Europe |  | 976.3 |  |  | 858.2 |  |  | 1,025.8 |
Total International |  | $ | 1,067.8 |  |  | $ | 988.6 |  |  | $ | 1,182.5 |
Deferred Costs Deferred fulfillment costs, which are included in prepaid expenses and other current assets in the consolidated balance sheet, were $1.3 million as of year-end 2021 and $4.1 million as of 2020. Amortization expense for the deferred costs was $20.5 million for 2021, $21.5 million for 2020 and $14.6 million for 2019. As of year-end 2021, there was no impairment loss in relation to the costs capitalized.

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -URI http://asc.fasb.org/topic&trid=49130388 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130551-203045 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 13 -Subparagraph (b)(2) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130556-203045 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (b) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 9 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130550-203045 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (e) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (a) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (d) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 15 -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130558-203045 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 12 -Subparagraph (c) -URI http://asc.fasb.org/extlink&oid=123351226&loc=SL49130554-203045 + Details
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