EX-99.1 2 a20214qearningsreleaseform.htm EXHIBIT 99.1
Exhibit 99.1
KELLY® REPORTS
FOURTH-QUARTER AND FULL-YEAR EARNINGS 2021
•Q4 revenue increased 0.7%, or 6% as adjusted
•Q4 gross profit rate of 19.7%, improved 160 bps
•Q4 operating earnings of $15.3 million, or earnings of $19.4 million as adjusted, compared to earnings of $13.9 million in the corresponding quarter of 2020 as adjusted, up 40% on an adjusted basis
•Full year 2021 operating earnings of $48.6 million, or earnings of $52.6 million as adjusted, compared to adjusted earnings of $44.3 million last year, up 19% on an adjusted basis
•To unlock capital to accelerate Kelly’s specialty strategy, Kelly and Persol Holdings will unwind cross-ownership and Kelly will reduce its ownership interest in PersolKelly, the companies' joint venture in the APAC region, in Q1 2022
TROY, Mich. (February 14, 2022) – Kelly® (Nasdaq: KELYA, KELYB), a leading specialty talent solutions provider, today announced results for the fourth quarter and full year of 2021. The company’s 2021 fiscal year is a 52-week year, and the fourth quarter of 2021 includes 13 weeks. The company’s 2020 fiscal year was a 53-week year, and the fourth quarter of 2020 included 14 weeks.
Peter Quigley, president and chief executive officer, announced revenue for the fourth quarter of 2021 totaled $1.3 billion, a 0.7% increase compared to the corresponding quarter of 2020. Year-over-year revenue trends were negatively impacted by the additional week in the 2020 period. Adjusted for the impact of the additional week in 2020, revenue for the fourth quarter of 2021 increased 6.0%. Improving year-over-year revenues in the quarter reflect increasing customer demand compared to the COVID-19-impacted prior year period.
Earnings from operations in the fourth quarter of 2021 totaled $15.3 million, compared to earnings of $9.5 million reported in the fourth quarter of 2020. The 2021 fourth-quarter results include a $4.1 million restructuring charge. The 2020 fourth-quarter results included a $4.4 million restructuring charge. On an adjusted basis, earnings from operations were $19.4 million compared to $13.9 million in the corresponding quarter of 2020.
Diluted earnings per share in the fourth quarter of 2021 were $1.80 compared to $0.59 per share in the fourth quarter of 2020. Included in the earnings per share in the fourth quarter of 2021 is a non-cash gain, net of tax, on Kelly’s investment in Persol Holdings common stock of $0.87 and a gain on insurance settlement, net of tax, of $0.36, partially offset by a loss of $0.08 related to restructuring charges, net of tax. Included in the earnings per share in the fourth quarter of 2020 is $0.26 from a non-cash gain per share on Kelly’s investment in Persol Holdings common stock, net of tax, partially offset by a loss of $0.08 related to restructuring charges, net of tax. On an adjusted basis, earnings per share were $0.65 in the fourth quarter of 2021 compared to $0.41 in the corresponding quarter of 2020.
“Our fourth-quarter results reflect that the economic recovery continues. While our revenue growth in the quarter was affected by talent supply, we are pleased with our ability to leverage growth into solid gross profit and earnings improvements,” said Quigley.
Operating earnings for the full year of 2021 totaled $48.6 million, compared to a loss of $93.6 million reported for the full year of 2020. The 2021 full-year results included a $4.0 million restructuring charge. The 2020 full-year results include a $147.7
1

million goodwill impairment charge, $12.8 million of restructuring charges, a $9.5 million customer dispute charge and a $32.1 million gain on sale of assets. On an adjusted basis, earnings from operations for the full year of 2021 were $52.6 million compared to $44.3 million for the full year of 2020.
Diluted earnings per share for the full year of 2021 were $3.91 compared to a loss per share of $1.83 for the full year of 2020. Included in the earnings per share for the full year of 2021 is $2.12 from a non-cash gain on Kelly’s investment in Persol Holdings common stock, net of tax, and a $0.36 gain on insurance settlement, net of tax, partially offset by a $0.07 per share restructuring charge, net of tax. Included in the loss per share for the full year of 2020 is a non-cash goodwill impairment charge, net of tax, of $3.17; restructuring charges, net of tax, of $0.24; a $0.17 customer dispute charge, net of tax; and a non-cash loss, net of tax, on Kelly’s investment in Persol Holdings common stock of $0.29, partially offset by a gain of $0.61 related to the gain on sale of assets, net of tax. On an adjusted basis, earnings per share were $1.51 for the full year of 2021 compared to $1.44 for the full year of 2020.
In other actions taken today, Persol Holdings and Kelly have agreed to changes in their relationship in the APAC region.
First, Kelly will reduce its ownership interest in PersolKelly Pte. Ltd., the staffing joint venture established between Kelly and Persol in 2016, from 49% to 2.5%. Persol will acquire 46.5% of the shares held by Kelly through a Persol subsidiary. These changes will have no impact on the operations of PersolKelly, which remains a premier staffing supplier across the region. PersolKelly will continue to use the brand name, PersolKelly, for a period of time.
Second, Kelly and Persol will discontinue their cross-shareholding. Kelly holds 9,106,800 shares of Persol Holdings common stock, and Persol owns 1,576,169 shares of Kelly's Class A common stock and 1,475 shares of its Class B common stock. Kelly will monetize its equity holdings in Persol by selling all its shares in an open market transaction. Kelly will also buy back from Persol its equity position in Kelly. These actions will allow Kelly to realize the appreciation of its equity investment in Persol and enable the company to reinvest in Kelly's specialty growth strategy. Both stock transactions are expected to be completed within two business days.
Persol Holdings continues to be a valued partner to Kelly, and the companies' senior leaders will continue to regularly meet as part of this valued business partnership. PersolKelly, under the leadership of CEO Francis Koh, will continue to provide workforce solutions to customers across 13 markets in the Asia Pacific market and Kelly, under the leadership of Pete Hamilton, will continue to operate KellyOCG in the region.
“Kelly is already building on our momentum from 2021, which included Softworld, our largest acquisition to date, the creation of a strong, diverse leadership team, and the introduction of new solutions and products in our specialty businesses,” said Quigley. “With the additional transactions announced today, Kelly will free up significant capital to invest in our specialty strategy, positioning us to elevate growth and profitability in 2022 and beyond.”
In conjunction with its fourth-quarter earnings release, Kelly has published a financial presentation on the Investor Relations page of its public website and will host a conference call at 9 a.m. ET on February 14 to review the results and answer questions. The call may be accessed in one of the following ways:
Via the Internet:
Kellyservices.com
Via the Telephone
(877) 692-8955 (toll free) or (234) 720-6979 (caller paid)
Enter access code 5728672
After the prompt, please enter “#”
A recording of the conference call will be available after 1:30 p.m. ET on February 14, 2022, at (866) 207-1041 (toll-free) and (402) 970-0847 (caller-paid). The access code is 7976390#. The recording will also be available at kellyservices.com during this period.
This release contains statements that are forward looking in nature and, accordingly, are subject to risks and uncertainties. These factors include, but are not limited to, changing market and economic conditions, the impact of the novel coronavirus (COVID-19) outbreak, competitive market pressures including pricing and technology introductions and disruptions, disruption in the labor market and weakened demand for human capital resulting from technological advances, competition law risks, the impact of changes in laws and regulations (including federal, state and international tax laws), unexpected changes in claim trends on workers’ compensation, unemployment, disability and medical benefit plans, or the risk of additional tax liabilities in
2

excess of our estimates, our ability to achieve our business strategy, our ability to successfully develop new service offerings, material changes in demand from or loss of large corporate customers as well as changes in their buying practices, risks particular to doing business with government or government contractors, the risk of damage to our brand, our exposure to risks associated with services outside traditional staffing, including business process outsourcing, services of licensed professionals and services connecting talent to independent work, our increasing dependency on third parties for the execution of critical functions, our ability to effectively implement and manage our information technology strategy, the risks associated with past and future acquisitions, including risk of related impairment of goodwill and intangible assets, exposure to risks associated with investments in equity affiliates including PersolKelly Pte. Ltd., risks associated with conducting business in foreign countries, including foreign currency fluctuations, the exposure to potential market and currency exchange risks relating to our investment in Persol Holdings, risks associated with violations of anti-corruption, trade protection and other laws and regulations, availability of qualified full-time employees, availability of temporary workers with appropriate skills required by customers, liabilities for employment-related claims and losses, including class action lawsuits and collective actions, our ability to sustain critical business applications through our key data centers, risks arising from failure to preserve the privacy of information entrusted to us or to meet our obligations under global privacy laws, the risk of cyberattacks or other breaches of network or information technology security, our ability to realize value from our tax credit and net operating loss carryforwards, our ability to maintain specified financial covenants in our bank facilities to continue to access credit markets, and other risks, uncertainties and factors discussed in this release and in the Company's filings with the Securities and Exchange Commission. Actual results may differ materially from any forward-looking statements contained herein, and we undertake no duty to update any forward-looking statement to conform the statement to actual results or changes in the Company’s expectations.
About Kelly®
Kelly Services, Inc. (Nasdaq: KELYA, KELYB) connects talented people to companies in need of their skills in areas including Science, Engineering, Education, Office, Contact Center, Light Industrial, and more. We’re always thinking about what’s next in the evolving world of work, and we help people ditch the script on old ways of thinking and embrace the value of all workstyles in the workplace. We directly employ more than 350,000 people around the world, and we connect thousands more with work through our global network of talent suppliers and partners in our outsourcing and consulting practice. Revenue in 2021 was $4.9 billion. Visit kellyservices.com and let us help with what’s next for you.
# # #

MEDIA CONTACT: |  |  | ANALYST CONTACT:
Jane Stehney |  |  | James Polehna
(248) 765-6864 |  |  | (248) 244-4586
stehnja@kellyservices.com |  |  | polehjm@kellyservices.com

3

KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EARNINGS
FOR THE 13 WEEKS ENDED JANUARY 2, 2022 AND 14 WEEKS ENDED JANUARY 3, 2021
(UNAUDITED)
(In millions of dollars except per share data)
|  |  |  |  |  |  |  | % |  | CC % |
|  | 2021 |  | 2020 |  | Change |  | Change |  | Change |
Revenue from services | $ | 1,250.3 |  | $ | 1,241.4 |  | $ | 8.9 |  |  | 0.7 |  | % | 1.1 |  | %
Cost of services |  | 1,004.3 |  |  | 1,017.3 |  |  | (13.0) |  |  | (1.3) |  |  |  |
Gross profit |  | 246.0 |  |  | 224.1 |  |  | 21.9 |  |  | 9.8 |  |  | 10.1 |  |
Selling, general and administrative expenses |  | 230.7 |  |  | 214.6 |  |  | 16.1 |  |  | 7.5 |  |  | 7.9 |  |
Earnings from operations |  | 15.3 |  |  | 9.5 |  |  | 5.8 |  |  | 60.7 |  |  |  |
Gain (loss) on investment in Persol Holdings |  | 50.0 |  |  | 14.8 |  |  | 35.2 |  |  | 236.8 |  |  |  |
Gain on insurance settlement |  | 19.0 |  |  | — |  |  | 19.0 |  |  | NM |  |  |
Other income (expense), net |  | 0.4 |  |  | (0.2) |  |  | 0.6 |  |  | 277.9 |  |  |  |
Earnings before taxes and equity in net earnings (loss) of affiliate |  | 84.7 |  |  | 24.1 |  |  | 60.6 |  |  | 251.5 |  |  |  |
Income tax expense (benefit) |  | 16.1 |  |  | 2.5 |  |  | 13.6 |  |  | NM |  |  |
Net earnings before equity in net earnings (loss) of affiliate |  | 68.6 |  |  | 21.6 |  |  | 47.0 |  |  | 218.4 |  |  |  |
Equity in net earnings (loss) of affiliate |  | 3.1 |  |  | 1.8 |  |  | 1.3 |  |  | 72.2 |  |  |  |
Net earnings | $ | 71.7 |  | $ | 23.4 |  | $ | 48.3 |  |  | 207.1 |  | % |  |
Basic earnings per share | $ | 1.80 |  | $ | 0.59 |  | $ | 1.21 |  |  | 205.1 |  | % |  |
Diluted earnings per share | $ | 1.80 |  | $ | 0.59 |  | $ | 1.21 |  |  | 205.1 |  | % |  |
STATISTICS: |  |  |  |  |  |  |  |  |  |  |
Permanent placement income (included in revenue from services) | $ | 21.1 |  | $ | 10.8 |  | $ | 10.3 |  |  | 94.7 |  | % | 95.0 |  | %
Gross profit rate |  | 19.7 |  | % | 18.1 |  | % | 1.6 |  | pts. |  |  |  |
Conversion rate |  | 6.2 |  |  | 4.2 |  |  | 2.0 |  |  |  |  |  |
Adjusted EBITDA | $ | 27.7 |  | $ | 20.4 |  | $ | 7.3 |  |  |  |  |  |
Adjusted EBITDA margin |  | 2.2 |  | % | 1.6 |  | % | 0.6 |  | pts. |  |  |  |
Effective income tax rate |  | 19.0 |  | % | 10.6 |  | % | 8.4 |  | pts. |  |  |  |
Average number of shares outstanding (millions): |  |  |  |  |  |  |  |  |  |
Basic |  | 39.4 |  |  | 39.3 |  |  |  |  |  |  |  |
Diluted |  | 39.6 |  |  | 39.4 |  |  |  |  |  |  |  |

4

KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EARNINGS
FOR THE 52 WEEKS ENDED JANUARY 2, 2022 AND 53 WEEKS ENDED JANUARY 3, 2021
(UNAUDITED)
(In millions of dollars except per share data)
|  |  |  |  |  |  |  | % |  | CC % |
|  | 2021 |  | 2020 |  | Change |  | Change |  | Change |
Revenue from services | $ | 4,909.7 |  | $ | 4,516.0 |  | $ | 393.7 |  |  | 8.7 |  | % | 7.8 |  | %
Cost of services |  | 3,990.5 |  |  | 3,688.4 |  |  | 302.1 |  |  | 8.2 |  |  |  |
Gross profit |  | 919.2 |  |  | 827.6 |  |  | 91.6 |  |  | 11.1 |  |  | 10.1 |  |
Selling, general and administrative expenses |  | 870.6 |  |  | 805.6 |  |  | 65.0 |  |  | 8.1 |  |  | 7.3 |  |
Goodwill impairment charge |  | — |  |  | 147.7 |  |  | (147.7) |  |  | NM |  |  |
Gain on sale of assets |  | — |  |  | (32.1) |  |  | 32.1 |  |  | NM |  |  |
Earnings (loss) from operations |  | 48.6 |  |  | (93.6) |  |  | 142.2 |  |  | NM |  |  |
Gain (loss) on investment in Persol Holdings |  | 121.8 |  |  | (16.6) |  |  | 138.4 |  |  | NM |  |  |
Gain on insurance settlement |  | 19.0 |  |  | — |  |  | 19.0 |  |  | NM |  |  |
Other income (expense), net |  | (3.6) |  |  | 3.4 |  |  | (7.0) |  |  | (206.5) |  |  |  |
Earnings (loss) before taxes and equity in net earnings (loss) of affiliate |  | 185.8 |  |  | (106.8) |  |  | 292.6 |  |  | NM |  |  |
Income tax expense (benefit) |  | 35.1 |  |  | (34.0) |  |  | 69.1 |  |  | 203.4 |  |  |  |
Net earnings (loss) before equity in net earnings (loss) of affiliate |  | 150.7 |  |  | (72.8) |  |  | 223.5 |  |  | NM |  |  |
Equity in net earnings (loss) of affiliate |  | 5.4 |  |  | 0.8 |  |  | 4.6 |  |  | NM |  |  |
Net earnings (loss) | $ | 156.1 |  | $ | (72.0) |  | $ | 228.1 |  |  | NM | % |  |
Basic earnings (loss) per share | $ | 3.93 |  | $ | (1.83) |  | $ | 5.76 |  |  | NM | % |  |
Diluted earnings (loss) per share | $ | 3.91 |  | $ | (1.83) |  | $ | 5.74 |  |  | NM | % |  |
STATISTICS: |  |  |  |  |  |  |  |  |  |  |
Permanent placement income (included in revenue from services) | $ | 75.4 |  | $ | 39.7 |  | $ | 35.7 |  |  | 89.7 |  | % | 87.4 |  | %
Gross profit rate |  | 18.7 |  | % | 18.3 |  | % | 0.4 |  | pts. |  |  |  |
Conversion rate |  | 5.3 |  |  | (11.3) |  |  | 16.6 |  |  |  |  |  |
Adjusted EBITDA | $ | 84.1 |  | $ | 69.0 |  | $ | 15.1 |  |  |  |  |  |
Adjusted EBITDA margin |  | 1.7 |  | % | 1.5 |  | % | 0.2 |  | pts. |  |  |  |
Effective income tax rate |  | 18.9 |  | % | 31.8 |  | % | (12.9) |  | pts. |  |  |  |
Average number of shares outstanding (millions): |  |  |  |  |  |  |  |  |  |  |
Basic |  | 39.4 |  |  | 39.3 |  |  |  |  |  |  |  |
Diluted |  | 39.5 |  |  | 39.3 |  |  |  |  |  |  |  |

5

KELLY SERVICES, INC. AND SUBSIDIARIES
RESULTS OF OPERATIONS BY SEGMENT
(UNAUDITED)
(In millions of dollars)
|  | Fourth Quarter
|  | 2021 (13 Wks) |  |  | 2020 (14 Wks) |  | % Change |  | CC % Change |
Professional & Industrial |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 450.7 |  |  | $ | 511.7 |  |  | (11.9) |  | % | (12.1) |  | %
Gross profit |  | 82.3 |  |  |  | 89.1 |  |  | (7.7) |  |  | (7.9) |  |
SG&A expenses excluding restructuring charges |  | 70.8 |  |  |  | 76.5 |  |  | (7.4) |  |  | (7.6) |  |
Restructuring charges |  | — |  |  |  | 1.7 |  |  | NM |  | NM |
Total SG&A expenses |  | 70.8 |  |  |  | 78.2 |  |  | (9.5) |  |  | (9.6) |  |
Earnings (loss) from operations |  | 11.5 |  |  |  | 10.9 |  |  | 5.3 |  |  |  |
Earnings (loss) from operations excluding restructuring charges |  | 11.5 |  |  |  | 12.6 |  |  | (9.2) |  |  |  |
Gross profit rate |  | 18.2 |  | % |  | 17.4 |  | % | 0.8 |  | pts. |  |
Science, Engineering & Technology |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 297.7 |  |  | $ | 257.6 |  |  | 15.5 |  | % | 15.5 |  | %
Gross profit |  | 66.1 |  |  |  | 53.4 |  |  | 23.7 |  |  | 23.7 |  |
SG&A expenses excluding restructuring charges |  | 49.2 |  |  |  | 35.2 |  |  | 39.7 |  |  | 39.6 |  |
Restructuring charges |  | — |  |  |  | 0.1 |  |  | NM |  | NM |
Total SG&A expenses |  | 49.2 |  |  |  | 35.3 |  |  | 39.3 |  |  | 39.3 |  |
Earnings (loss) from operations |  | 16.9 |  |  |  | 18.1 |  |  | (6.7) |  |  |  |
Earnings (loss) from operations excluding restructuring charges |  | 16.9 |  |  |  | 18.2 |  |  | (7.1) |  |  |  |
Gross profit rate |  | 22.2 |  | % |  | 20.7 |  | % | 1.5 |  | pts. |  |
Education |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 132.4 |  |  | $ | 91.8 |  |  | 44.3 |  | % | 44.3 |  | %
Gross profit |  | 21.1 |  |  |  | 13.4 |  |  | 57.6 |  |  | 57.6 |  |
SG&A expenses excluding restructuring charges |  | 15.6 |  |  |  | 13.3 |  |  | 17.1 |  |  | 17.1 |  |
Restructuring charges |  | — |  |  |  | 0.2 |  |  | NM |  | NM |
Total SG&A expenses |  | 15.6 |  |  |  | 13.5 |  |  | 15.3 |  |  | 15.3 |  |
Earnings (loss) from operations |  | 5.5 |  |  |  | (0.1) |  |  | NM |  |  |
Earnings (loss) from operations excluding restructuring charges |  | 5.5 |  |  |  | 0.1 |  |  | NM |  |  |
Gross profit rate |  | 15.9 |  | % |  | 14.6 |  | % | 1.3 |  | pts. |  |
Outsourcing & Consulting |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 112.1 |  |  | $ | 102.5 |  |  | 9.3 |  | % | 9.4 |  | %
Gross profit |  | 38.0 |  |  |  | 32.7 |  |  | 16.3 |  |  | 16.5 |  |
SG&A expenses excluding restructuring charges |  | 33.5 |  |  |  | 28.9 |  |  | 16.2 |  |  | 16.4 |  |
Restructuring charges |  | — |  |  |  | 0.3 |  |  | NM |  | NM |
Total SG&A expenses |  | 33.5 |  |  |  | 29.2 |  |  | 15.1 |  |  | 15.4 |  |
Earnings (loss) from operations |  | 4.5 |  |  |  | 3.5 |  |  | 26.2 |  |  |  |
Earnings (loss) from operations excluding restructuring charges |  | 4.5 |  |  |  | 3.8 |  |  | 17.6 |  |  |  |
Gross profit rate |  | 34.0 |  | % |  | 31.9 |  | % | 2.1 |  | pts. |  |
International |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 257.7 |  |  | $ | 278.0 |  |  | (7.2) |  | % | (5.4) |  | %
Gross profit |  | 38.5 |  |  |  | 35.5 |  |  | 8.6 |  |  | 11.0 |  |
SG&A expenses excluding restructuring charges |  | 35.5 |  |  |  | 33.2 |  |  | 6.9 |  |  | 9.2 |  |
Restructuring charges |  | 1.2 |  |  |  | 0.3 |  |  | 365.5 |  |  | 384.5 |  |
Total SG&A expenses |  | 36.7 |  |  |  | 33.5 |  |  | 9.6 |  |  | 12.1 |  |
Earnings (loss) from operations |  | 1.8 |  |  |  | 2.0 |  |  | (7.7) |  |  |  |
Earnings (loss) from operations excluding restructuring charges |  | 3.0 |  |  |  | 2.3 |  |  | 35.1 |  |  |  |
Gross profit rate |  | 15.0 |  | % |  | 12.8 |  | % | 2.2 |  | pts. |  |

6

KELLY SERVICES, INC. AND SUBSIDIARIES
RESULTS OF OPERATIONS BY SEGMENT
(UNAUDITED)
(In millions of dollars)
|  | December Year to Date
|  | 2021 (52 Wks) |  |  | 2020 (53 Wks) |  | % Change |  | CC % Change |
Professional & Industrial |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 1,837.4 |  |  | $ | 1,858.4 |  |  | (1.1) |  | % | (1.5) |  | %
Gross profit |  | 310.0 |  |  |  | 330.2 |  |  | (6.1) |  |  | (6.5) |  |
SG&A expenses excluding restructuring charges |  | 278.6 |  |  |  | 282.6 |  |  | (1.4) |  |  | (1.7) |  |
Restructuring charges |  | — |  |  |  | 6.0 |  |  | NM |  | NM |
Total SG&A expenses |  | 278.6 |  |  |  | 288.6 |  |  | (3.5) |  |  | (3.8) |  |
Earnings (loss) from operations |  | 31.4 |  |  |  | 41.6 |  |  | (24.4) |  |  |  |
Earnings (loss) from operations excluding restructuring charges |  | 31.4 |  |  |  | 47.6 |  |  | (34.0) |  |  |  |
Gross profit rate |  | 16.9 |  | % |  | 17.8 |  | % | (0.9) |  | pts. |  |
Science, Engineering & Technology |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 1,156.8 |  |  | $ | 1,019.1 |  |  | 13.5 |  | % | 13.3 |  | %
Gross profit |  | 253.9 |  |  |  | 209.4 |  |  | 21.3 |  |  | 21.1 |  |
SG&A expenses excluding restructuring charges |  | 180.2 |  |  |  | 133.8 |  |  | 34.7 |  |  | 34.5 |  |
Restructuring charges |  | — |  |  |  | 0.6 |  |  | NM |  | NM |
Total SG&A expenses |  | 180.2 |  |  |  | 134.4 |  |  | 34.1 |  |  | 33.9 |  |
Earnings (loss) from operations |  | 73.7 |  |  |  | 75.0 |  |  | (1.7) |  |  |  |
Earnings (loss) from operations excluding restructuring charges |  | 73.7 |  |  |  | 75.6 |  |  | (2.5) |  |  |  |
Gross profit rate |  | 21.9 |  | % |  | 20.5 |  | % | 1.4 |  | pts. |  |
Education |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 416.5 |  |  | $ | 286.9 |  |  | 45.2 |  | % | 45.2 |  | %
Gross profit |  | 65.1 |  |  |  | 42.2 |  |  | 54.1 |  |  | 54.1 |  |
SG&A expenses excluding restructuring charges |  | 62.1 |  |  |  | 50.2 |  |  | 23.6 |  |  | 23.6 |  |
Restructuring charges |  | — |  |  |  | 1.0 |  |  | NM |  | NM |
Total SG&A expenses |  | 62.1 |  |  |  | 51.2 |  |  | 21.1 |  |  | 21.1 |  |
Earnings (loss) from operations |  | 3.0 |  |  |  | (9.0) |  |  | NM |  |  |
Earnings (loss) from operations excluding restructuring charges |  | 3.0 |  |  |  | (8.0) |  |  | NM |  |  |
Gross profit rate |  | 15.6 |  | % |  | 14.7 |  | % | 0.9 |  | pts. |  |
Outsourcing & Consulting |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 432.1 |  |  | $ | 363.5 |  |  | 18.9 |  | % | 17.9 |  | %
Gross profit |  | 141.4 |  |  |  | 119.8 |  |  | 18.0 |  |  | 16.3 |  |
SG&A expenses excluding restructuring charges |  | 122.7 |  |  |  | 108.0 |  |  | 13.6 |  |  | 12.4 |  |
Restructuring charges |  | — |  |  |  | 0.3 |  |  | NM |  | NM |
Total SG&A expenses |  | 122.7 |  |  |  | 108.3 |  |  | 13.3 |  |  | 12.0 |  |
Earnings (loss) from operations |  | 18.7 |  |  |  | 11.5 |  |  | 62.7 |  |  |  |
Earnings (loss) from operations excluding restructuring charges |  | 18.7 |  |  |  | 11.8 |  |  | 58.3 |  |  |  |
Gross profit rate |  | 32.7 |  | % |  | 33.0 |  | % | (0.3) |  | pts. |  |
International |  |  |  |  |  |  |  |  |  |
Revenue from services | $ | 1067.8 |  |  | $ | 988.6 |  |  | 8.0 |  | % | 4.9 |  | %
Gross profit |  | 148.8 |  |  |  | 126.0 |  |  | 18.1 |  |  | 14.8 |  |
SG&A expenses excluding restructuring charges |  | 137.7 |  |  |  | 133.5 |  |  | 3.1 |  |  | 0.2 |  |
Restructuring charges |  | 1.2 |  |  |  | 1.4 |  |  | (10.2) |  |  | (6.6) |  |
Total SG&A expenses |  | 138.9 |  |  |  | 134.9 |  |  | 2.9 |  |  | 0.1 |  |
Earnings (loss) from operations |  | 9.9 |  |  |  | (8.9) |  |  | NM |  |  |
Earnings (loss) from operations excluding restructuring charges |  | 11.1 |  |  |  | (7.5) |  |  | NM |  |  |
Gross profit rate |  | 13.9 |  | % |  | 12.7 |  | % | 1.2 |  | pts. |  |

7

KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(UNAUDITED)
(In millions of dollars)
|  | Jan. 2, 2022 |  | Jan. 3, 2021 |
Current Assets |  |  |  |  |
Cash and equivalents | $ | 112.7 |  | $ | 223.0 |  |
Trade accounts receivable, less allowances of |  |  |  |  |
$12.6 and $13.3, respectively |  | 1,423.2 |  |  | 1,265.2 |  |
Prepaid expenses and other current assets |  | 52.8 |  |  | 61.4 |  |
Total current assets |  | 1,588.7 |  |  | 1,549.6 |  |
Noncurrent Assets |  |  |  |  |
Property and equipment, net |  | 35.3 |  |  | 41.0 |  |
Operating lease right-of-use assets |  | 75.8 |  |  | 83.2 |  |
Deferred taxes |  | 302.8 |  |  | 282.0 |  |
Goodwill, net |  | 114.8 |  |  | 3.5 |  |
Investment in Persol Holdings |  | 264.3 |  |  | 164.2 |  |
Investment in equity affiliate |  | 123.4 |  |  | 118.5 |  |
Other assets |  | 389.1 |  |  | 319.9 |  |
Total noncurrent assets |  | 1,305.5 |  |  | 1,012.3 |  |
Total Assets | $ | 2,894.2 |  | $ | 2,561.9 |  |
Current Liabilities |  |  |  |  |
Short-term borrowings | $ | — |  | $ | 0.3 |  |
Accounts payable and accrued liabilities |  | 687.2 |  |  | 536.8 |  |
Operating lease liabilities |  | 17.5 |  |  | 19.6 |  |
Accrued payroll and related taxes |  | 318.4 |  |  | 293.0 |  |
Accrued workers' compensation and other claims |  | 20.8 |  |  | 22.7 |  |
Income and other taxes |  | 51.3 |  |  | 53.2 |  |
Total current liabilities |  | 1,095.2 |  |  | 925.6 |  |
Noncurrent Liabilities |  |  |  |  |
Operating lease liabilities |  | 61.4 |  |  | 67.5 |  |
Accrued payroll and related taxes |  | 57.6 |  |  | 58.5 |  |
Accrued workers' compensation and other claims |  | 37.0 |  |  | 42.2 |  |
Accrued retirement benefits |  | 220.0 |  |  | 205.8 |  |
Other long-term liabilities |  | 86.8 |  |  | 59.3 |  |
Total noncurrent liabilities |  | 462.8 |  |  | 433.3 |  |
Stockholders' Equity |  |  |  |  |
Common stock |  | 40.1 |  |  | 40.1 |  |
Treasury stock |  | (15.1) |  |  | (17.1) |  |
Paid-in capital |  | 23.9 |  |  | 21.3 |  |
Earnings invested in the business |  | 1,315.0 |  |  | 1,162.9 |  |
Accumulated other comprehensive income (loss) |  | (27.7) |  |  | (4.2) |  |
Total stockholders' equity |  | 1,336.2 |  |  | 1,203.0 |  |
Total Liabilities and Stockholders' Equity | $ | 2,894.2 |  | $ | 2,561.9 |  |
Statistics: |  |  |  |  |
Working Capital | $ | 493.5 |  | $ | 624.0 |  |
Current Ratio |  | 1.5 |  |  | 1.7 |  |
Debt-to-capital % |  | 0.0 | % | 0.0 | %
Global Days Sales Outstanding |  | 60 |  |  | 64 |  |
Year-to-Date Free Cash Flow | $ | 73.8 |  | $ | 170.5 |  |

8

KELLY SERVICES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
FOR THE 52 WEEKS ENDED JANUARY 2, 2022 AND 53 WEEKS ENDED JANUARY 3, 2021
(UNAUDITED)
(In millions of dollars)
|  | 2021 |  | 2020
Cash flows from operating activities: |  |  |  |
Net earnings (loss) | $ | 156.1 |  | $ | (72.0) |
Adjustments to reconcile net earnings to net cash from operating activities: |  |  |  |
Goodwill impairment charge |  | — |  |  | 147.7 |
Deferred income taxes |  | 21.6 |  |  | (57.1) |
Depreciation and amortization |  | 29.8 |  |  | 24.2 |
Operating lease asset amortization |  | 21.2 |  |  | 21.1 |
Provision for credit losses and sales allowances |  | 1.6 |  |  | 12.8 |
Stock-based compensation |  | 5.1 |  |  | 3.9 |
(Gain) loss on investment in Persol Holdings |  | (121.8) |  |  | 16.6 |
Gain on insurance settlement |  | (19.0) |  |  | — |
Gain on sale of assets |  | — |  |  | (32.1) |
Equity in net (earnings) loss of PersolKelly Pte. Ltd. |  | (5.4) |  |  | (0.8) |
Other, net |  | 6.0 |  |  | 1.4 |
Changes in operating assets and liabilities, net of acquisitions |  | (10.2) |  |  | 120.3 |
Net cash from operating activities |  | 85.0 |  |  | 186.0 |
Cash flows from investing activities: |  |  |  |
Capital expenditures |  | (11.2) |  |  | (15.5) |
Proceeds from sale of assets |  | — |  |  | 55.5 |
Acquisition of companies, net of cash received |  | (213.0) |  |  | (39.2) |
Proceeds from company-owned life insurance |  | 12.2 |  |  | 2.3 |
Proceeds from insurance settlement |  | 19.0 |  |  | — |
Proceeds from sale of Brazil, net of cash disposed |  | — |  |  | 1.2 |
Proceeds (payments) related to loans to equity affiliate |  | 5.9 |  |  | 5.6 |
Proceeds from (investment in) equity securities |  | 5.0 |  |  | (0.2) |
Other investing activities |  | 1.4 |  |  | 0.1 |
Net cash (used in) from investing activities |  | (180.7) |  |  | 9.8 |
Cash flows from financing activities: |  |  |  |
Net change in short-term borrowings |  | (0.2) |  |  | (1.7) |
Financing lease payments |  | (1.5) |  |  | (2.0) |
Dividend payments |  | (4.0) |  |  | (3.0) |
Payments of tax withholding for stock awards |  | (0.6) |  |  | (1.2) |
Contingent consideration payments |  | (1.6) |  |  | — |
Other financing activities |  | (0.2) |  |  | (0.2) |
Net cash used in financing activities |  | (8.1) |  |  | (8.1) |
Effect of exchange rates on cash, cash equivalents and restricted cash |  | (4.8) |  |  | 9.4 |
Net change in cash, cash equivalents and restricted cash |  | (108.6) |  |  | 197.1 |
Cash, cash equivalents and restricted cash at beginning of year |  | 228.1 |  |  | 31.0 |
Cash, cash equivalents and restricted cash at end of year | $ | 119.5 |  | $ | 228.1 |

9

KELLY SERVICES, INC. AND SUBSIDIARIES
REVENUE FROM SERVICES
(UNAUDITED)
(In millions of dollars)
|  | Fourth Quarter |
|  | 2021 |  | 2020 |  | % |  | CC % |
|  | (13 Wks) |  | (14 Wks) |  | Change |  | Change |
Americas |  |  |  |  |  |  |  |  |
United States | $ | 908.6 |  | $ | 891.0 |  |  | 2.0 |  | % | 2.0 |  | %
Canada |  | 38.1 |  |  | 33.8 |  |  | 12.6 |  |  | 8.6 |  |
Puerto Rico |  | 25.5 |  |  | 20.9 |  |  | 21.6 |  |  | 21.6 |  |
Mexico |  | 10.6 |  |  | 35.8 |  |  | (70.5) |  |  | (70.1) |  |
Total Americas Region |  | 982.8 |  |  | 981.5 |  |  | 0.1 |  |  | — |  |
Europe |  |  |  |  |  |  |  |  |
Switzerland |  | 61.0 |  |  | 59.2 |  |  | 3.1 |  |  | 4.9 |  |
France |  | 55.0 |  |  | 57.0 |  |  | (3.5) |  |  | 0.5 |  |
Portugal |  | 37.3 |  |  | 42.6 |  |  | (12.4) |  |  | (8.6) |  |
Russia |  | 32.9 |  |  | 29.9 |  |  | 9.8 |  |  | 4.9 |  |
Italy |  | 18.2 |  |  | 15.7 |  |  | 15.8 |  |  | 20.7 |  |
United Kingdom |  | 16.4 |  |  | 17.2 |  |  | (4.5) |  |  | (6.7) |  |
Germany |  | 9.4 |  |  | 8.0 |  |  | 17.4 |  |  | 22.3 |  |
Ireland |  | 8.0 |  |  | 5.9 |  |  | 36.9 |  |  | 42.4 |  |
Other |  | 18.1 |  |  | 15.9 |  |  | 13.5 |  |  | 17.4 |  |
Total Europe Region |  | 256.3 |  |  | 251.4 |  |  | 2.0 |  |  | 4.0 |  |
Total Asia-Pacific Region |  | 11.2 |  |  | 8.5 |  |  | 33.3 |  |  | 34.5 |  |
Total Kelly Services, Inc. | $ | 1,250.3 |  | $ | 1,241.4 |  |  | 0.7 |  | % | 1.1 |  | %

10

KELLY SERVICES, INC. AND SUBSIDIARIES
REVENUE FROM SERVICES
(UNAUDITED)
(In millions of dollars)
|  | December Year to Date |
|  | 2021 |  | 2020 |  | % |  | CC % |
|  | (52 Wks) |  | (53 Wks) |  | Change |  | Change |
Americas |  |  |  |  |  |  |  |  |
United States | $ | 3,513.4 |  | $ | 3,260.2 |  |  | 7.8 |  | % | 7.8 |  | %
Canada |  | 155.0 |  |  | 122.5 |  |  | 26.5 |  |  | 18.2 |  |
Puerto Rico |  | 102.1 |  |  | 77.0 |  |  | 32.5 |  |  | 32.5 |  |
Mexico |  | 92.7 |  |  | 114.4 |  |  | (19.0) |  |  | (23.2) |  |
Brazil |  | — |  |  | 17.0 |  |  | NM |  | NM |
Total Americas Region |  | 3,863.2 |  |  | 3,591.1 |  |  | 7.6 |  |  | 7.2 |  |
Europe |  |  |  |  |  |  |  |  |
France |  | 223.1 |  |  | 198.2 |  |  | 12.5 |  |  | 8.6 |  |
Switzerland |  | 222.2 |  |  | 200.4 |  |  | 10.9 |  |  | 8.2 |  |
Portugal |  | 158.2 |  |  | 141.7 |  |  | 11.7 |  |  | 7.6 |  |
Russia |  | 132.2 |  |  | 118.5 |  |  | 11.5 |  |  | 14.3 |  |
Italy |  | 74.2 |  |  | 58.2 |  |  | 27.4 |  |  | 23.0 |  |
United Kingdom |  | 68.3 |  |  | 73.7 |  |  | (7.4) |  |  | (13.7) |  |
Germany |  | 34.0 |  |  | 30.1 |  |  | 13.0 |  |  | 9.7 |  |
Ireland |  | 26.8 |  |  | 19.9 |  |  | 34.9 |  |  | 31.4 |  |
Other |  | 68.0 |  |  | 54.6 |  |  | 24.5 |  |  | 20.4 |  |
Total Europe Region |  | 1,007.0 |  |  | 895.3 |  |  | 12.5 |  |  | 9.5 |  |
Total Asia-Pacific Region |  | 39.5 |  |  | 29.6 |  |  | 33.8 |  |  | 27.7 |  |
Total Kelly Services, Inc. | $ | 4,909.7 |  | $ | 4,516.0 |  |  | 8.7 |  | % | 7.8 |  | %

11

KELLY SERVICES, INC. AND SUBSIDIARIES |  |
RECONCILIATION OF NON-GAAP MEASURES |  |
FOURTH QUARTER |  |
(UNAUDITED) |  |
(In millions of dollars) |  |
| 2021 |  | 2020 |  |
SG&A Expenses: | As Reported |  |  |  |  |  |  |  | Restructuring(5) |  | Adjusted |  | Adjusted |  |
Professional & Industrial | $ | 70.8 |  |  |  |  |  |  |  |  | $ | — |  |  | $ | 70.8 |  |  | $ | 76.5 |  |  |
Science, Engineering & Technology | 49.2 |  |  |  |  |  |  |  |  | — |  |  | 49.2 |  |  | 35.2 |  |  |
Education | 15.6 |  |  |  |  |  |  |  |  | — |  |  | 15.6 |  |  | 13.3 |  |  |
Outsourcing & Consulting | 33.5 |  |  |  |  |  |  |  |  | — |  |  | 33.5 |  |  | 28.9 |  |  |
International | 36.7 |  |  |  |  |  |  |  |  | (1.2) |  |  | 35.5 |  |  | 33.2 |  |  |
Corporate | 24.9 |  |  |  |  |  |  |  |  | (2.9) |  |  | 22.0 |  |  | 23.1 |  |  |
Total Company | $ | 230.7 |  |  |  |  |  |  |  |  | $ | (4.1) |  |  | $ | 226.6 |  |  | $ | 210.2 |  |  |

| 2021 |  | 2020 |  |
Earnings (Loss) from Operations: | As Reported |  |  |  |  |  |  |  | Restructuring(5) |  | Adjusted |  | Adjusted |  |
Professional & Industrial | $ | 11.5 |  |  |  |  |  |  |  |  | $ | — |  |  | $ | 11.5 |  |  | $ | 12.6 |  |  |
Science, Engineering & Technology | 16.9 |  |  |  |  |  |  |  |  | — |  |  | 16.9 |  |  | 18.2 |  |  |
Education | 5.5 |  |  |  |  |  |  |  |  | — |  |  | 5.5 |  |  | 0.1 |  |  |
Outsourcing & Consulting | 4.5 |  |  |  |  |  |  |  |  | — |  |  | 4.5 |  |  | 3.8 |  |  |
International | 1.8 |  |  |  |  |  |  |  |  | 1.2 |  |  | 3.0 |  |  | 2.3 |  |  |
Corporate | (24.9) |  |  |  |  |  |  |  |  | 2.9 |  |  | (22.0) |  |  | (23.1) |  |  |
Total Company | $ | 15.3 |  |  |  |  |  |  |  |  | $ | 4.1 |  |  | $ | 19.4 |  |  | $ | 13.9 |  |  |

12

KELLY SERVICES, INC. AND SUBSIDIARIES |  |
RECONCILIATION OF NON-GAAP MEASURES |  |
FOURTH QUARTER |  |
(UNAUDITED) |  |
(In millions of dollars) |  |
| 2020 |  |
SG&A Expenses: | As Reported |  |  |  |  |  |  |  | Restructuring(5) |  | Adjusted |  |
Professional & Industrial | $ | 78.2 |  |  |  |  |  |  |  |  | $ | (1.7) |  |  | $ | 76.5 |  |  |
Science, Engineering & Technology | 35.3 |  |  |  |  |  |  |  |  | (0.1) |  |  | 35.2 |  |  |
Education | 13.5 |  |  |  |  |  |  |  |  | (0.2) |  |  | 13.3 |  |  |
Outsourcing & Consulting | 29.2 |  |  |  |  |  |  |  |  | (0.3) |  |  | 28.9 |  |  |
International | 33.5 |  |  |  |  |  |  |  |  | (0.3) |  |  | 33.2 |  |  |
Corporate | 24.9 |  |  |  |  |  |  |  |  | (1.8) |  |  | 23.1 |  |  |
Total Company | $ | 214.6 |  |  |  |  |  |  |  |  | $ | (4.4) |  |  | $ | 210.2 |  |  |

| 2020 |  |
Earnings (Loss) from Operations: | As Reported |  |  |  |  |  |  |  | Restructuring(5) |  |  |  | Adjusted |  |
Professional & Industrial | $ | 10.9 |  |  |  |  |  |  |  |  | $ | 1.7 |  |  |  |  | $ | 12.6 |  |  |
Science, Engineering & Technology | 18.1 |  |  |  |  |  |  |  |  | 0.1 |  |  |  |  | 18.2 |  |  |
Education | (0.1) |  |  |  |  |  |  |  |  | 0.2 |  |  |  |  | 0.1 |  |  |
Outsourcing & Consulting | 3.5 |  |  |  |  |  |  |  |  | 0.3 |  |  |  |  | 3.8 |  |  |
International | 2.0 |  |  |  |  |  |  |  |  | 0.3 |  |  |  |  | 2.3 |  |  |
Corporate | (24.9) |  |  |  |  |  |  |  |  | 1.8 |  |  |  |  | (23.1) |  |  |
Total Company | $ | 9.5 |  |  |  |  |  |  |  |  | $ | 4.4 |  |  |  |  | $ | 13.9 |  |  |

13

KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
DECEMBER YEAR TO DATE
(UNAUDITED)
(In millions of dollars)
| 2021 |  | 2020
SG&A Expenses: | As Reported |  |  |  |  |  |  |  | Restructuring(5) |  | Adjusted |  | Adjusted
Professional & Industrial | $ | 278.6 |  |  |  |  |  |  |  |  | $ | — |  |  | $ | 278.6 |  |  | $ | 282.6 |
Science, Engineering & Technology | 180.2 |  |  |  |  |  |  |  |  | — |  |  | 180.2 |  |  | 133.8 |
Education | 62.1 |  |  |  |  |  |  |  |  | — |  |  | 62.1 |  |  | 50.2 |
Outsourcing & Consulting | 122.7 |  |  |  |  |  |  |  |  | — |  |  | 122.7 |  |  | 108.0 |
International | 138.9 |  |  |  |  |  |  |  |  | (1.2) |  |  | 137.7 |  |  | 124.0 |
Corporate | 88.1 |  |  |  |  |  |  |  |  | (2.8) |  |  | 85.3 |  |  | 84.7 |
Total Company | $ | 870.6 |  |  |  |  |  |  |  |  | $ | (4.0) |  |  | $ | 866.6 |  |  | $ | 783.3 |

| 2021 |  | 2020
Earnings (Loss) from Operations: | As Reported |  |  |  |  |  |  |  | Restructuring(5) |  | Adjusted |  | Adjusted
Professional & Industrial | $ | 31.4 |  |  |  |  |  |  |  |  | $ | — |  |  | $ | 31.4 |  |  | $ | 47.6 |
Science, Engineering & Technology | 73.7 |  |  |  |  |  |  |  |  | — |  |  | 73.7 |  |  | 75.6 |
Education | 3.0 |  |  |  |  |  |  |  |  | — |  |  | 3.0 |  |  | (8.0) |
Outsourcing & Consulting | 18.7 |  |  |  |  |  |  |  |  | — |  |  | 18.7 |  |  | 11.8 |
International | 9.9 |  |  |  |  |  |  |  |  | 1.2 |  |  | 11.1 |  |  | 2.0 |
Corporate | (88.1) |  |  |  |  |  |  |  |  | 2.8 |  |  | (85.3) |  |  | (84.7) |
Total Company | $ | 48.6 |  |  |  |  |  |  |  |  | $ | 4.0 |  |  | $ | 52.6 |  |  | $ | 44.3 |

14

KELLY SERVICES, INC. AND SUBSIDIARIES |  |
RECONCILIATION OF NON-GAAP MEASURES |  |
DECEMBER YEAR TO DATE |  |
(UNAUDITED) |  |
(In millions of dollars) |  |
| 2020 |  |
SG&A Expenses: | As Reported |  |  |  |  |  | Customer Dispute(4) |  | Restructuring(5) |  | Adjusted |  |
Professional & Industrial | $ | 288.6 |  |  |  |  |  |  | $ | — |  |  | $ | (6.0) |  |  | $ | 282.6 |  |  |
Science, Engineering & Technology | 134.4 |  |  |  |  |  |  | — |  |  | (0.6) |  |  | 133.8 |  |  |
Education | 51.2 |  |  |  |  |  |  | — |  |  | (1.0) |  |  | 50.2 |  |  |
Outsourcing & Consulting | 108.3 |  |  |  |  |  |  | — |  |  | (0.3) |  |  | 108.0 |  |  |
International | 134.9 |  |  |  |  |  |  | (9.5) |  |  | (1.4) |  |  | 124.0 |  |  |
Corporate | 88.2 |  |  |  |  |  |  | — |  |  | (3.5) |  |  | 84.7 |  |  |
Total Company | $ | 805.6 |  |  |  |  |  |  | $ | (9.5) |  |  | $ | (12.8) |  |  | $ | 783.3 |  |  |

| 2020 |  |
Earnings (Loss) from Operations: | As Reported |  | Goodwill Impairment(1) |  | Gain on sale of assets(3) |  | Customer Dispute(4) |  | Restructuring(5) |  |  |  | Adjusted |  |
Professional & Industrial | $ | 41.6 |  |  | $ | — |  |  | $ | — |  |  | $ | — |  |  | $ | 6.0 |  |  |  |  | $ | 47.6 |  |  |
Science, Engineering & Technology | 75.0 |  |  | — |  |  | — |  |  | — |  |  | 0.6 |  |  |  |  | 75.6 |  |  |
Education | (9.0) |  |  | — |  |  | — |  |  | — |  |  | 1.0 |  |  |  |  | (8.0) |  |  |
Outsourcing & Consulting | 11.5 |  |  | — |  |  | — |  |  | — |  |  | 0.3 |  |  |  |  | 11.8 |  |  |
International | (8.9) |  |  | — |  |  | — |  |  | 9.5 |  |  | 1.4 |  |  |  |  | 2.0 |  |  |
Corporate | (203.8) |  |  | 147.7 |  |  | (32.1) |  |  | — |  |  | 3.5 |  |  |  |  | (84.7) |  |  |
Total Company | $ | (93.6) |  |  | $ | 147.7 |  |  | $ | (32.1) |  |  | $ | 9.5 |  |  | $ | 12.8 |  |  |  |  | $ | 44.3 |  |  |

15

KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
(UNAUDITED)
(In millions of dollars except per share data)
|  | Fourth Quarter |  | December Year to Date
|  | 2021 |  | 2020 |  | 2021 |  | 2020
Income tax expense (benefit) |  | $ | 16.1 |  |  | $ | 2.5 |  |  | $ | 35.1 |  |  | $ | (34.0) |
Taxes on goodwill impairment charge(1) |  | — |  |  | — |  |  | — |  |  | 23.0 |
Taxes on investment in Persol Holdings(2) |  | (15.3) |  |  | (4.5) |  |  | (37.3) |  |  | 5.1 |
Taxes on gain on sale of assets(3) |  | — |  |  | — |  |  | — |  |  | (8.1) |
Taxes on customer dispute(4) |  | — |  |  | — |  |  | — |  |  | 2.8 |
Taxes on restructuring charges(5) |  | 1.0 |  |  | 1.0 |  |  | 1.0 |  |  | 3.2 |
Taxes on gain on insurance settlement(6) |  | (4.8) |  |  | — |  |  | (4.8) |  |  | — |
Adjusted income tax expense (benefit) |  | $ | (3.0) |  |  | $ | (1.0) |  |  | $ | (6.0) |  |  | $ | (8.0) |
|  | Fourth Quarter |  | December Year to Date
|  | 2021 |  | 2020 |  | 2021 |  | 2020
Net earnings (loss) |  | $ | 71.7 |  |  | $ | 23.4 |  |  | $ | 156.1 |  |  | $ | (72.0) |
Goodwill impairment charge, net of taxes(1) |  | — |  |  | — |  |  | — |  |  | 124.7 |
(Gain) loss on investment in Persol Holdings, net of taxes(2) |  | (34.7) |  |  | (10.3) |  |  | (84.5) |  |  | 11.5 |
(Gain) loss on sale of assets, net of taxes(3) |  | — |  |  | — |  |  | — |  |  | (23.9) |
Customer dispute, net of taxes(4) |  | — |  |  | — |  |  | — |  |  | 6.7 |
Restructuring charges, net of taxes(5) |  | 3.1 |  |  | 3.4 |  |  | 3.0 |  |  | 9.6 |
Gain on insurance settlement, net of taxes(6) |  | (14.2) |  |  | — |  |  | (14.2) |  |  | — |
Adjusted net earnings |  | $ | 25.9 |  |  | $ | 16.5 |  |  | $ | 60.4 |  |  | $ | 56.6 |
|  | Fourth Quarter |  | December Year to Date
|  | 2021 |  | 2020 |  | 2021 |  | 2020
|  | Per Share |  | Per Share
Net earnings (loss) |  | $ | 1.80 |  |  | $ | 0.59 |  |  | $ | 3.91 |  |  | $ | (1.83) |
Goodwill impairment charge, net of taxes(1) |  | — |  |  | — |  |  | — |  |  | 3.17 |
(Gain) loss on investment in Persol Holdings, net of taxes(2) |  | (0.87) |  |  | (0.26) |  |  | (2.12) |  |  | 0.29 |
Gain on sale of assets, net of taxes(3) |  | — |  |  | — |  |  | — |  |  | (0.61) |
Customer dispute, net of taxes(4) |  | — |  |  | — |  |  | — |  |  | 0.17 |
Restructuring charges, net of taxes(5) |  | 0.08 |  |  | 0.08 |  |  | 0.07 |  |  | 0.24 |
Gain on insurance settlement, net of taxes(6) |  | (0.36) |  |  | — |  |  | (0.36) |  |  | — |
Adjusted net earnings |  | $ | 0.65 |  |  | $ | 0.41 |  |  | $ | 1.51 |  |  | $ | 1.44 |

Note: Earnings per share amounts for each quarter are required to be computed independently and may not equal the amounts computed for the total year.
16

KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
(UNAUDITED)
(In millions of dollars)
| Fourth Quarter |  | December Year to Date
| 2021 |  | 2020 |  | 2021 |  | 2020
Net earnings (loss) | $ | 71.7 |  |  | $ | 23.4 |  |  | $ | 156.1 |  |  | $ | (72.0) |
Other (income) expense, net | (0.4) |  |  | 0.2 |  |  | 3.6 |  |  | (3.4) |
Income tax expense (benefit) | 16.1 |  |  | 2.5 |  |  | 35.1 |  |  | (34.0) |
Depreciation and amortization | 8.3 |  |  | 6.5 |  |  | 31.5 |  |  | 24.7 |
EBITDA | 95.7 |  |  | 32.6 |  |  | 226.3 |  |  | (84.7) |
Equity in net (earnings) loss of affiliate | (3.1) |  |  | (1.8) |  |  | (5.4) |  |  | (0.8) |
Goodwill impairment charge(1) | — |  |  | — |  |  | — |  |  | 147.7 |
(Gain) loss on investment in Persol Holdings(2) | (50.0) |  |  | (14.8) |  |  | (121.8) |  |  | 16.6 |
Gain on sale of assets(3) | — |  |  | — |  |  | — |  |  | (32.1) |
Customer dispute(4) | — |  |  | — |  |  | — |  |  | 9.5 |
Restructuring(5) | 4.1 |  |  | 4.4 |  |  | 4.0 |  |  | 12.8 |
Gain on insurance settlement(6) | (19.0) |  |  | — |  |  | (19.0) |  |  | — |
Adjusted EBITDA | $ | 27.7 |  |  | $ | 20.4 |  |  | $ | 84.1 |  |  | $ | 69.0 |
Adjusted EBITDA margin | 2.2 | % |  | 1.6 | % |  | 1.7 | % |  | 1.5 | %

17

KELLY SERVICES, INC. AND SUBSIDIARIES
RECONCILIATION OF NON-GAAP MEASURES
(UNAUDITED)
Management believes that the non-GAAP (Generally Accepted Accounting Principles) information excluding the 2020 goodwill impairment charge, the 2021 and 2020 gains and losses on the investment in Persol Holdings, the 2020 gain on sale of assets, the 2020 customer dispute, the 2021 and 2020 restructuring charges and the 2021 gain on insurance settlement are useful to understand the Company's fiscal 2021 financial performance and increases comparability. Specifically, Management believes that removing the impact of these items allows for a meaningful comparison of current period operating performance with the operating results of prior periods. Management also believes that such measures are used by those analyzing performance of companies in the staffing industry to compare current performance to prior periods and to assess future performance.
Management uses Adjusted EBITDA (adjusted earnings before interest, taxes, depreciation and amortization) and Adjusted EBITDA Margin (percent of total GAAP revenue) which Management believes is useful to compare operating performance compared to prior periods and uses it in conjunction with GAAP measures to assess performance. Our calculation of Adjusted EBITDA may not be consistent with similarly titled measures of other companies and should be used in conjunction with GAAP measurements.
These non-GAAP measures may have limitations as analytical tools because they exclude items which can have a material impact on cash flow and earnings per share. As a result, Management considers these measures, along with reported results, when it reviews and evaluates the Company's financial performance. Management believes that these measures provide greater transparency to investors and provide insight into how Management is evaluating the Company's financial performance. Non-GAAP measures should not be considered a substitute for, or superior to, measures of financial performance prepared in accordance with GAAP.
(1)The goodwill impairment charge is the result of an interim impairment test the Company performed during the first quarter of 2020, due to a triggering event caused by a decline in the Company's common stock price.
(2)The gains and losses on the investment in Persol Holdings represent the change in fair value of the investment during the period presented and the related tax expense and benefit.
(3)Gain on sale of assets in 2020 primarily represents the excess of the proceeds over the cost of the headquarters properties sold during the first quarter of 2020.
(4)Customer dispute in 2020 represents a non-cash charge in Mexico to increase the reserve against a long-term receivable from a former customer based on an updated probability of loss assessment.
(5)Restructuring charges in 2021 represent severance costs as part of cost management actions designed to increase operational efficiencies within enterprise functions that provide centralized support to operating units. Restructuring charges in 2020 represent severance costs and lease terminations in preparation for the new operating model adopted in the third quarter of 2020.
(6)Gain on insurance settlement represents a payment received in the fourth quarter of 2021 related to the settlement of claims under a representations and warranties insurance policy purchased by the Company in connection with the acquisition of Softworld.
18