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Revenue | 6 Months Ended
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Jun. 30, 2024
Revenue from Contract with Customer [Abstract] |
Revenue | Revenue Revenue Disaggregated by Service Type In 2024, Kelly has four operating segments: Professional & Industrial (“P&I”), Science, Engineering & Technology (“SET”), Education, and Outsourcing & Consulting Group ("Outsourcing & Consulting," "OCG"). Prior to 2024, the Company also had an International operating segment (see Segment Disclosures footnote). Following the sale of the Company's EMEA staffing operations in January 2024 (see Acquisition and Disposition footnote), the Mexico operations, which were previously in our International segment, are now included in our P&I segment. The 2023 P&I segment information has been recast to conform to the new structure. Other than OCG, each segment delivers talent through staffing services, permanent placement or outcome-based services. Our OCG and SET segments, following the acquisition of Motion Recruitment Partners, LLC which is included in the SET segment (see Acquisition and Disposition footnote), deliver talent solutions including managed service provider ("MSP"), payroll process outsourcing ("PPO"), recruitment process outsourcing ("RPO"), and talent advisory services. The following table presents our segment revenues disaggregated by service type (in millions of dollars):
|  | Second Quarter |  | June Year to Date
|  | 2024 |  | 2023 |  | 2024 |  | 2023
Professional & Industrial |  |  |  |  |  |  |  |
Staffing services |  | $ | 233.3 |  |  | $ | 255.3 |  |  | $ | 464.5 |  |  | $ | 523.9 |
Permanent placement |  | 2.3 |  |  | 3.7 |  |  | 5.0 |  |  | 8.3 |
Outcome-based services |  | 122.1 |  |  | 131.8 |  |  | 246.6 |  |  | 261.2 |
Total Professional & Industrial |  | 357.7 |  |  | 390.8 |  |  | 716.1 |  |  | 793.4 |
Science, Engineering & Technology |  |  |  |  |  |  |  |
Staffing services |  | 219.2 |  |  | 201.2 |  |  | 414.4 |  |  | 403.5 |
Permanent placement |  | 5.8 |  |  | 4.3 |  |  | 10.0 |  |  | 9.8 |
Outcome-based services |  | 103.2 |  |  | 95.9 |  |  | 193.1 |  |  | 194.5 |
Talent solutions |  | 4.0 |  |  | — |  |  | 4.0 |  |  | — |
Total Science, Engineering & Technology |  | 332.2 |  |  | 301.4 |  |  | 621.5 |  |  | 607.8 |
Education |  |  |  |  |  |  |  |
Staffing services |  | 248.5 |  |  | 204.1 |  |  | 537.3 |  |  | 451.7 |
Permanent placement |  | 2.6 |  |  | 2.3 |  |  | 3.7 |  |  | 4.1 |
Total Education |  | 251.1 |  |  | 206.4 |  |  | 541.0 |  |  | 455.8 |
Outsourcing & Consulting |  |  |  |  |  |  |  |
Talent solutions |  | 117.0 |  |  | 113.7 |  |  | 225.0 |  |  | 228.3 |
Total Outsourcing & Consulting |  | 117.0 |  |  | 113.7 |  |  | 225.0 |  |  | 228.3 |
International |  |  |  |  |  |  |  |
Staffing services |  | — |  |  | 200.5 |  |  | — |  |  | 390.7 |
Permanent placement |  | — |  |  | 5.4 |  |  | — |  |  | 11.0 |
Total International |  | — |  |  | 205.9 |  |  | — |  |  | 401.7 |
Total Intersegment |  | (0.5) |  |  | (1.0) |  |  | (1.0) |  |  | (1.5) |
Total Revenue from Services |  | $ | 1,057.5 |  |  | $ | 1,217.2 |  |  | $ | 2,102.6 |  |  | $ | 2,485.5 |
Revenue Disaggregated by Geography Our operations are subject to different economic and regulatory environments depending on geographic location. Our P&I and Education segments operate in the Americas region, our SET segment operates in the Americas and Europe regions, and OCG operates in the Americas, Europe and Asia-Pacific regions. In 2023, our International segment included our staffing operations in Europe as well as Mexico, which is included in the Americas region. The below table presents our revenues disaggregated by geography (in millions of dollars):
|  | Second Quarter |  | June Year to Date
|  | 2024 |  | 2023 |  | 2024 |  | 2023
Americas |  |  |  |  |  |  |  |
United States |  | $ | 944.2 |  |  | $ | 892.4 |  |  | $ | 1,877.8 |  |  | $ | 1,851.6 |
Canada |  | 46.4 |  |  | 46.4 |  |  | 91.8 |  |  | 91.3 |
Puerto Rico |  | 28.2 |  |  | 27.7 |  |  | 53.1 |  |  | 54.6 |
Mexico |  | 15.4 |  |  | 20.0 |  |  | 34.3 |  |  | 36.7 |
Total Americas Region |  | 1,034.2 |  |  | 986.5 |  |  | 2,057.0 |  |  | 2,034.2 |
Europe |  |  |  |  |  |  |  |
Switzerland |  | 1.0 |  |  | 56.0 |  |  | 2.1 |  |  | 108.9 |
France |  | — |  |  | 50.2 |  |  | — |  |  | 98.0 |
Portugal |  | — |  |  | 49.3 |  |  | — |  |  | 93.7 |
Italy |  | — |  |  | 16.5 |  |  | — |  |  | 33.4 |
Other |  | 9.8 |  |  | 47.6 |  |  | 19.5 |  |  | 95.3 |
Total Europe Region |  | 10.8 |  |  | 219.6 |  |  | 21.6 |  |  | 429.3 |
Total Asia-Pacific Region |  | 12.5 |  |  | 11.1 |  |  | 24.0 |  |  | 22.0 |
Total Kelly Services, Inc. |  | $ | 1,057.5 |  |  | $ | 1,217.2 |  |  | $ | 2,102.6 |  |  | $ | 2,485.5 |
The below table presents revenues from our SET, OCG and former International segment, which previously included our Mexico operations, disaggregated by geographic region, (in millions of dollars):
|  | Second Quarter |  | June Year to Date
|  | 2024 |  | 2023 |  | 2024 |  | 2023
Science, Engineering & Technology |  |  |  |  |  |  |  |
Americas |  | $ | 329.4 |  |  | $ | 297.3 |  |  | $ | 615.6 |  |  | $ | 599.4 |
Europe |  | 2.8 |  |  | 4.1 |  |  | 5.9 |  |  | 8.4 |
Total Science, Engineering & Technology |  | $ | 332.2 |  |  | $ | 301.4 |  |  | $ | 621.5 |  |  | $ | 607.8 |
Outsourcing & Consulting |  |  |  |  |  |  |  |
Americas |  | $ | 96.5 |  |  | $ | 93.0 |  |  | $ | 185.3 |  |  | $ | 187.1 |
Europe |  | 8.0 |  |  | 9.6 |  |  | 15.7 |  |  | 19.2 |
Asia-Pacific |  | 12.5 |  |  | 11.1 |  |  | 24.0 |  |  | 22.0 |
Total Outsourcing & Consulting |  | $ | 117.0 |  |  | $ | 113.7 |  |  | $ | 225.0 |  |  | $ | 228.3 |
International |  |  |  |  |  |  |  |
Europe |  | $ | — |  |  | $ | 205.9 |  |  | $ | — |  |  | $ | 401.7 |
Total International |  | $ | — |  |  | $ | 205.9 |  |  | $ | — |  |  | $ | 401.7 |
Deferred Costs Deferred fulfillment costs, which are included in prepaid expenses and other current assets in the consolidated balance sheet, were $1.6 million as of second quarter-end 2024 and $3.4 million as of year-end 2023. Amortization expense for the deferred costs in the second quarter and June year-to-date 2024 was $1.7 million and $4.1 million, respectively. Amortization expense for the deferred costs in the second quarter and June year-to-date 2023 was $1.4 million and $3.8 million, respectively.

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- Definition The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 9 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-9 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 15 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-15 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (a) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (c) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (d) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 12 -Subparagraph (e) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-12 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 13 -Subparagraph (b)(2) -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-13 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Name Accounting Standards Codification -Topic 606 -Publisher FASB -URI https://asc.fasb.org/606/tableOfContent + Details
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