XML 23 R12.htm IDEA: XBRL DOCUMENT v3.24.3
Revenue
 9 Months Ended
Sep. 29, 2024
Revenue from Contract with Customer [Abstract]  
Revenue
2. Revenue
Revenue Disaggregated by Service Type

In 2024, Kelly has four operating segments: Professional & Industrial (“P&I”), Science, Engineering & Technology (“SET”), Education, and Outsourcing & Consulting Group ("Outsourcing & Consulting," "OCG"). Prior to 2024, the Company also had an International operating segment (see Segment Disclosures footnote). Following the sale of the Company's EMEA staffing operations in January 2024 (see Acquisition and Disposition footnote), the Mexico operations, which were previously in our International segment, are now included in our P&I segment. The 2023 P&I segment information has been recast to conform to the new structure. Other than OCG, each segment delivers talent through staffing services, permanent placement or outcome-based services. Our OCG and SET segments, following the acquisition of Motion Recruitment Partners, LLC, which is included in the SET segment (see Acquisition and Disposition footnote), deliver talent solutions including managed service provider ("MSP"), payroll process outsourcing ("PPO"), recruitment process outsourcing ("RPO"), and talent advisory services.

The following table presents our segment revenues disaggregated by service type (in millions of dollars):
Third QuarterSeptember Year to Date
2024202320242023
Professional & Industrial
Staffing services$243.5 $250.2 $708.0 $774.1 
Permanent placement2.6 3.4 7.6 11.7 
Outcome-based services124.3 124.4 370.9 385.6 
Total Professional & Industrial370.4 378.0 1,086.5 1,171.4 
Science, Engineering & Technology
Staffing services267.0 197.7 686.2 601.2 
Permanent placement10.2 4.3 20.2 14.1 
Outcome-based services116.3 93.7 304.6 288.2 
Talent solutions11.7 — 15.7 — 
Total Science, Engineering & Technology405.2 295.7 1,026.7 903.5 
Education
Staffing services141.4 126.6 678.7 578.3 
Permanent placement0.7 1.5 4.4 5.6 
Total Education142.1 128.1 683.1 583.9 
Outsourcing & Consulting
Talent solutions121.0 114.1 346.0 342.4 
Total Outsourcing & Consulting121.0 114.1 346.0 342.4 
International
Staffing services— 197.6 — 588.3 
Permanent placement— 5.4 — 16.4 
Total International— 203.0 — 604.7 
Total Intersegment(0.6)(0.9)(1.6)(2.4)
Total Revenue from Services$1,038.1 $1,118.0 $3,140.7 $3,603.5 
Revenue Disaggregated by Geography

Our operations are subject to different economic and regulatory environments depending on geographic location. Our P&I and Education segments operate in the Americas region, our SET segment operates in the Americas and Europe regions, and OCG operates in the Americas, Europe and Asia-Pacific regions. In 2023, our International segment included our staffing operations in Europe, as well as operations in Mexico, which is part of the Americas region.

The below table presents our revenues disaggregated by geography (in millions of dollars):

Third QuarterSeptember Year to Date
2024202320242023
Americas
United States$923.6 $795.5 $2,801.4 $2,647.1 
Canada49.3 50.9 141.1 142.2 
Puerto Rico26.6 26.5 79.7 81.1 
Mexico12.7 18.4 47.0 55.1 
Total Americas Region1,012.2 891.3 3,069.2 2,925.5 
Europe
Switzerland0.8 57.0 2.9 165.9 
France0.1 47.0 0.1 145.0 
Portugal— 48.6 — 142.3 
Italy— 16.1 — 49.5 
Other9.2 47.1 28.7 142.4 
Total Europe Region10.1 215.8 31.7 645.1 
Total Asia-Pacific Region15.8 10.9 39.8 32.9 
Total Kelly Services, Inc.$1,038.1 $1,118.0 $3,140.7 $3,603.5 
The below table presents revenues from our SET and OCG segments as well as our former International segment, which previously included our Mexico operations, disaggregated by geographic region, (in millions of dollars):
Third QuarterSeptember Year to Date
2024202320242023
Science, Engineering & Technology
Americas$402.8 $292.0 $1,018.4 $891.4 
Europe2.4 3.7 8.3 12.1 
Total Science, Engineering & Technology$405.2 $295.7 $1,026.7 $903.5 
Outsourcing & Consulting
Americas$97.5 $94.1 $282.8 $281.2 
Europe7.7 9.1 23.4 28.3 
Asia-Pacific15.8 10.9 39.8 32.9 
Total Outsourcing & Consulting$121.0 $114.1 $346.0 $342.4 
International
Europe$— $203.0 $— $604.7 
Total International$— $203.0 $— $604.7 

Deferred Costs
Deferred fulfillment costs, which are included in prepaid expenses and other current assets in the consolidated balance sheet, were $2.1 million as of third quarter-end 2024 and $3.4 million as of year-end 2023. Amortization expense for the deferred costs in the third quarter and September year-to-date 2024 was $1.3 million and $5.4 million, respectively. Amortization expense for the deferred costs in the third quarter and September year-to-date 2023 was $1.7 million and $5.5 million, respectively.