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Segment Reporting | 9 Months Ended
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Sep. 30, 2022
Segment Reporting [Abstract] |
Segment Reporting | Segment Reporting The Company's reportable segments correspond to how it organizes and manages the business, as defined by the Company's Chief Executive Officer, who is also the Company's Chief Operating Decision Maker (CODM). The Company's segments involve the delivery of business process services and include service arrangements where it manages a customer's business activity or process. In the first quarter of 2022, the Company realigned certain clients between reportable segments to reflect how the Company currently manages its business. Certain clients were reclassified from the Government Services reportable segment to the Commercial reportable segment to align with a product view of the business. Additionally, in the first quarter of 2022, in order to provide greater visibility into the profitability of the Company's segments, certain real estate costs that were previously included in Unallocated Costs have been allocated to each of the reportable segments. As described in Note 5 – Assets/Liabilities Held for Sale and Divestiture, the Company sold its Midas Suite of patient safety, quality and advanced analytics solutions to a third party in the first quarter of 2022. Accordingly, the results of this disposed business, which had previously been reported in the Commercial segment have been reclassified to the Divestitures segment. All prior periods presented have been recast to reflect these changes. The Company's financial performance is based on Segment Profit/(Loss) for its three reportable segments (Commercial, Government Services and Transportation), Divestitures and Unallocated Costs. The Company's CODM does not evaluate operating segments using discrete asset information. Commercial: The Commercial segment provides business process services and customized solutions to clients in a variety of industries. Across the Commercial segment, the Company operates on its clients’ behalf to deliver mission-critical solutions and services to reduce costs, improve efficiencies and enable revenue growth for the Company's clients and their consumers and employees. Government Services: The Government Services segment provides government-centric business process services to U.S. federal, state and local and foreign governments for public assistance, health services, program administration, transaction processing and payment services. The solutions in this segment help governments respond to changing rules for eligibility and increasing citizen expectations. Transportation: The Transportation segment provides systems and support, as well as revenue-generating services, to government clients. On behalf of government agencies and authorities in the transportation industry, the Company delivers mission-critical mobility and payment solutions that improve automation, interoperability and decision-making to streamline operations, increase revenue and reduce congestion while creating safer communities and seamless travel experiences for consumers. Divestitures includes the Company's Midas Suite of patient safety, quality and advanced analytics solutions which it sold to a third party in the first quarter of 2022. Refer to Note 5 – Assets/Liabilities Held for Sale and Divestiture for additional information. Unallocated Costs includes IT infrastructure costs that are shared by multiple reportable segments, enterprise application costs and certain corporate overhead expenses not directly attributable or allocated to the reportable segments. Selected financial information for the Company's reportable segments was as follows:
|  | Three Months Ended September 30,
(in millions) |  | Commercial |  | Government Services |  | Transportation |  | Divestitures |  | Unallocated Costs |  | Total
2022 |  |  |  |  |  |  |  |  |  |  |  |
Revenue |  | $ | 504 |  |  | $ | 291 |  |  | $ | 182 |  |  | $ | — |  |  | $ | — |  |  | $ | 977 |
Segment profit (loss) |  | $ | 44 |  |  | $ | 79 |  |  | $ | 16 |  |  | $ | — |  |  | $ | (87) |  |  | $ | 52 |
2021 |  |  |  |  |  |  |  |  |  |  |  |
Revenue |  | $ | 493 |  |  | $ | 346 |  |  | $ | 180 |  |  | $ | 19 |  |  | $ | — |  |  | $ | 1,038 |
Segment profit (loss) |  | $ | 16 |  |  | $ | 125 |  |  | $ | 13 |  |  | $ | 11 |  |  | $ | (89) |  |  | $ | 76 |
|  | Nine Months Ended September 30,
(in millions) |  | Commercial |  | Government Services |  | Transportation |  | Divestitures |  | Unallocated Costs |  | Total
2022 |  |  |  |  |  |  |  |  |  |  |  |
Revenue |  | $ | 1,486 |  |  | $ | 856 |  |  | $ | 523 |  |  | $ | 7 |  |  | $ | — |  |  | $ | 2,872 |
Segment profit (loss) |  | $ | 94 |  |  | $ | 224 |  |  | $ | 40 |  |  | $ | 2 |  |  | $ | (218) |  |  | $ | 142 |
2021 |  |  |  |  |  |  |  |  |  |  |  |
Revenue |  | $ | 1,493 |  |  | $ | 996 |  |  | $ | 549 |  |  | $ | 54 |  |  | $ | — |  |  | $ | 3,092 |
Segment profit (loss) |  | $ | 59 |  |  | $ | 320 |  |  | $ | 51 |  |  | $ | 27 |  |  | $ | (247) |  |  | $ | 210 |
(in millions) |  | Three Months Ended September 30, |  | Nine Months Ended September 30, |  |
Segment Profit (Loss) Reconciliation to Pre-tax Income (Loss) |  | 2022 |  | 2021 |  | 2022 |  | 2021 |  |  |  |
Income (Loss) Before Income Taxes |  | $ | 23 |  |  | $ | 19 |  |  | $ | 238 |  |  | $ | 29 |  |  |  |  |
Reconciling items: |  |  |  |  |  |  |  |  |  |  |  |
Amortization of acquired intangible assets |  | 2 |  |  | 31 |  |  | 11 |  |  | 103 |  |  |  |  |
Restructuring and related costs |  | 4 |  |  | 10 |  |  | 24 |  |  | 31 |  |  |  |  |
Interest expense |  | 22 |  |  | 12 |  |  | 59 |  |  | 38 |  |  |  |  |
(Gain) loss on divestitures and transaction costs |  | 1 |  |  | — |  |  | (159) |  |  | 1 |  |  |  |  |
Litigation settlements (recoveries), net |  | — |  |  | — |  |  | (31) |  |  | 2 |  |  |  |  |
Loss on extinguishment of debt |  | — |  |  | — |  |  | — |  |  | 2 |  |  |  |  |
Other (income) expenses, net |  | — |  |  | 4 |  |  | — |  |  | 4 |  |  |  |  |
Segment Pre-tax Income (Loss) |  | $ | 52 |  |  | $ | 76 |  |  | $ | 142 |  |  | $ | 210 |  |  |  |  |
Refer to Note 3 – Revenue for additional information on disaggregated revenues of the reportable segments.

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- Definition The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8924-108599 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 34 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8981-108599 Reference 3: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (a) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8721-108599 Reference 4: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 40 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9031-108599 Reference 5: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (f) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599 Reference 6: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (e) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599 Reference 7: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 26 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8844-108599 Reference 8: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 41 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9038-108599 Reference 9: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 32 -Subparagraph (d) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8933-108599 Reference 10: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8736-108599 Reference 11: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 42 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9054-108599 Reference 12: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 15 -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8657-108599 Reference 13: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 21 -Subparagraph (b) -URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8721-108599 Reference 14: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 280 -URI https://asc.fasb.org/topic&trid=2134510 + Details
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