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Segment Reporting
 9 Months Ended
Sep. 30, 2022
Segment Reporting [Abstract]  
Segment Reporting Segment Reporting
The Company's reportable segments correspond to how it organizes and manages the business, as defined by the Company's Chief Executive Officer, who is also the Company's Chief Operating Decision Maker (CODM). The Company's segments involve the delivery of business process services and include service arrangements where it manages a customer's business activity or process.
In the first quarter of 2022, the Company realigned certain clients between reportable segments to reflect how the Company currently manages its business. Certain clients were reclassified from the Government Services reportable segment to the Commercial reportable segment to align with a product view of the business. Additionally, in the first quarter of 2022, in order to provide greater visibility into the profitability of the Company's segments, certain real estate costs that were previously included in Unallocated Costs have been allocated to each of the reportable segments.
As described in Note 5 – Assets/Liabilities Held for Sale and Divestiture, the Company sold its Midas Suite of patient safety, quality and advanced analytics solutions to a third party in the first quarter of 2022. Accordingly, the results of this disposed business, which had previously been reported in the Commercial segment have been reclassified to the Divestitures segment. All prior periods presented have been recast to reflect these changes.
The Company's financial performance is based on Segment Profit/(Loss) for its three reportable segments (Commercial, Government Services and Transportation), Divestitures and Unallocated Costs. The Company's CODM does not evaluate operating segments using discrete asset information.
Commercial: The Commercial segment provides business process services and customized solutions to clients in a variety of industries. Across the Commercial segment, the Company operates on its clients’ behalf to deliver mission-critical solutions and services to reduce costs, improve efficiencies and enable revenue growth for the Company's clients and their consumers and employees.
Government Services: The Government Services segment provides government-centric business process services to U.S. federal, state and local and foreign governments for public assistance, health services, program administration, transaction processing and payment services. The solutions in this segment help governments respond to changing rules for eligibility and increasing citizen expectations.
Transportation: The Transportation segment provides systems and support, as well as revenue-generating services, to government clients. On behalf of government agencies and authorities in the transportation industry, the Company delivers mission-critical mobility and payment solutions that improve automation, interoperability and decision-making to streamline operations, increase revenue and reduce congestion while creating safer communities and seamless travel experiences for consumers.
Divestitures includes the Company's Midas Suite of patient safety, quality and advanced analytics solutions which it sold to a third party in the first quarter of 2022. Refer to Note 5 – Assets/Liabilities Held for Sale and Divestiture for additional information.
Unallocated Costs includes IT infrastructure costs that are shared by multiple reportable segments, enterprise application costs and certain corporate overhead expenses not directly attributable or allocated to the reportable segments.
Selected financial information for the Company's reportable segments was as follows:
Three Months Ended
September 30,
(in millions)CommercialGovernment ServicesTransportationDivestituresUnallocated CostsTotal
2022
Revenue$504 $291 $182 $— $— $977 
Segment profit (loss)$44 $79 $16 $— $(87)$52 
2021
Revenue$493 $346 $180 $19 $— $1,038 
Segment profit (loss)$16 $125 $13 $11 $(89)$76 
Nine Months Ended
September 30,
(in millions)CommercialGovernment ServicesTransportationDivestituresUnallocated CostsTotal
2022
Revenue$1,486 $856 $523 $7 $— $2,872 
Segment profit (loss)$94 $224 $40 $2 $(218)$142 
2021
Revenue$1,493 $996 $549 $54 $— $3,092 
Segment profit (loss)$59 $320 $51 $27 $(247)$210 
(in millions)Three Months Ended
September 30,		Nine Months Ended
September 30,
Segment Profit (Loss) Reconciliation to Pre-tax Income (Loss)2022202120222021
Income (Loss) Before Income Taxes$23 $19 $238 $29 
Reconciling items:
Amortization of acquired intangible assets2 31 11 103 
Restructuring and related costs4 10 24 31 
Interest expense22 12 59 38 
(Gain) loss on divestitures and transaction costs1 — (159)1 
Litigation settlements (recoveries), net— — (31)2 
Loss on extinguishment of debt— — — 2 
Other (income) expenses, net— 4 — 4 
Segment Pre-tax Income (Loss)$52 $76 $142 $210 
Refer to Note 3 – Revenue for additional information on disaggregated revenues of the reportable segments.