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Revenue - Disaggregated Revenue (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Disaggregation of Revenue [Line Items]
Revenue	$ 977	$ 1,038	$ 2,872	$ 3,092
Point in time
Disaggregation of Revenue [Line Items]
Revenue	37	26	82	83
Over time
Disaggregation of Revenue [Line Items]
Revenue	940	1,012	2,790	3,009
Commercial:
Disaggregation of Revenue [Line Items]
Revenue	504	493	1,486	1,493
Government Services:
Disaggregation of Revenue [Line Items]
Revenue	291	346	856	996
Transportation:
Disaggregation of Revenue [Line Items]
Revenue	182	180	523	549
Other | Divestitures
Disaggregation of Revenue [Line Items]
Revenue	0	19	7	54
Customer experience management | Commercial:
Disaggregation of Revenue [Line Items]
Revenue	162	152	468	459
Business operations solutions | Commercial:
Disaggregation of Revenue [Line Items]
Revenue	138	139	415	418
Commercial healthcare solutions | Commercial:
Disaggregation of Revenue [Line Items]
Revenue	100	91	278	277
Human resource and learning services | Commercial:
Disaggregation of Revenue [Line Items]
Revenue	104	111	325	339
Government healthcare solutions | Government Services:
Disaggregation of Revenue [Line Items]
Revenue	150	143	438	432
Government services solutions | Government Services:
Disaggregation of Revenue [Line Items]
Revenue	141	203	418	564
Roadway charging & management services | Transportation:
Disaggregation of Revenue [Line Items]
Revenue	87	79	244	237
Transit solutions | Transportation:
Disaggregation of Revenue [Line Items]
Revenue	55	60	161	194
Curbside management solutions | Transportation:
Disaggregation of Revenue [Line Items]
Revenue	22	22	63	60
Public safety solutions | Transportation:
Disaggregation of Revenue [Line Items]
Revenue	16	17	49	52
Commercial vehicles | Transportation:
Disaggregation of Revenue [Line Items]
Revenue	$ 2	$ 2	$ 6	$ 6

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