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Revenue - Disaggregated Revenue (Details) - USD ($) $ in Millions | 12 Months Ended
--- | ---
Dec. 31, 2022 | Dec. 31, 2021 | Dec. 31, 2020
Disaggregation of Revenue [Line Items] |  |  |
Revenue | $ 3,858 | $ 4,140 | $ 4,163
Point in time |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 115 | 111 | 110
Over time |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 3,743 | 4,029 | 4,053
Commercial: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 1,992 | 2,017 | 2,104
Government: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 1,150 | 1,307 | 1,268
Transportation: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 709 | 746 | 719
Other: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 7 | 70 | 72
Other: | Divestitures |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 7 | 70 | 72
Customer experience management | Commercial: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 636 | 629 | 648
Business operations solutions | Commercial: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 553 | 567 | 566
Healthcare claims and administration solutions | Commercial: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 368 | 367 | 361
Human capital solutions | Commercial: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 435 | 454 | 529
Government healthcare solutions | Government: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 589 | 576 | 603
Government services solutions | Government: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 561 | 731 | 665
Road usage charging & management solutions | Transportation: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 328 | 327 | 318
Transit solutions | Transportation: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 226 | 262 | 248
Curbside management solutions | Transportation: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 85 | 82 | 72
Public safety solutions | Transportation: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | 62 | 67 | 73
Commercial vehicles | Transportation: |  |  |
Disaggregation of Revenue [Line Items] |  |  |
Revenue | $ 8 | $ 8 | $ 8

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