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Revenue (Tables)
 12 Months Ended
Dec. 31, 2022
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue by Major Service Line The following table provides information about disaggregated revenue by major service offering, the timing of revenue recognition and a reconciliation of the disaggregated revenue by reportable segment. Refer to Note 3 – Segment Reporting for additional information on the Company's reportable segments.
Year Ended December 31,
(in millions)202220212020
Commercial:
Customer experience management$636 $629 $648 
Business operations solutions553 567 566 
Healthcare claims and administration solutions368 367 361 
Human capital solutions435 454 529 
Total Commercial1,992 2,017 2,104 
Government:
Government healthcare solutions589 576 603 
Government services solutions561 731 665 
Total Government1,150 1,307 1,268 
Transportation:
Road usage charging & management solutions328 327 318 
Transit solutions226 262 248 
Curbside management solutions85 82 72 
Public safety solutions62 67 73 
Commercial vehicles8 8 8 
Total Transportation709 746 719 
Other:
Divestitures7 70 72 
Total Other7 70 72 
Total Consolidated Revenue$3,858 $4,140 $4,163 
Timing of Revenue Recognition:
Point in time$115 $111 $110 
Over time3,743 4,029 4,053 
Total Revenue$3,858 $4,140 $4,163 
Contract Assets, Unearned Income and Accounts Receivable
The following table provides information about the balances of the Company's contract assets, unearned income and receivables from contracts with customers:
(in millions)December 31, 2022December 31, 2021
Contract Assets (Unearned Income)
Current contract assets$171 $154 
Long-term contract assets(1)
12 8 
Current unearned income(81)(82)
Long-term unearned income(2)
(42)(48)
Net Contract Assets$60 $32 
Accounts receivable, net$630 $699 
__________
(1)Presented in Other long-term assets in the Consolidated Balance Sheets
(2)Presented in Other long-term liabilities in the Consolidated Balance Sheets
Schedule of Expected amortization expense
The expected amortization expense for the next five years and thereafter for these costs to obtain and fulfill a contract is as follows:
20232024202520262027Thereafter
$27 $15 $11 $8 $5 $16