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v3.25.3

Segment Reporting (Tables) | 9 Months Ended
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Sep. 30, 2025
Segment Reporting [Abstract] |
Schedule of reportable segments | Selected financial information for the Company's segments is as follows:
|  | Three Months Ended September 30,
(in millions) |  | Commercial |  | Government |  | Transportation |  |  |  |  |  | Total(1)
2025 |  |  |  |  |  |  |  |  |  |  |  |
Segment revenue |  | $ | 367 |  |  | $ | 238 |  |  | $ | 162 |  |  |  |  |  |  | $ | 767 |
Expenses |  |  |  |  |  |  |  |  |  |  |  |
Wages and benefits |  | $ | 247 |  |  | $ | 96 |  |  | $ | 61 |  |  |  |  |  |  | $ | 404 |
Services and supplies |  | 47 |  |  | 63 |  |  | 84 |  |  |  |  |  |  | 194 |
Rent lease and maintenance expense |  | 36 |  |  | 18 |  |  | 12 |  |  |  |  |  |  | 66 |
Other operating expense |  | — |  |  | — |  |  | 1 |  |  |  |  |  |  | 1 |
Depreciation and amortization expense |  | 20 |  |  | 13 |  |  | 7 |  |  |  |  |  |  | 40 |
Segment expenses |  | $ | 350 |  |  | $ | 190 |  |  | $ | 165 |  |  |  |  |  |  | $ | 705 |
Segment profit (loss) |  | $ | 17 |  |  | $ | 48 |  |  | $ | (3) |  |  |  |  |  |  | $ | 62 |
2024 |  |  |  |  |  |  |  |  |  |  |  |
Segment revenue |  | $ | 385 |  |  | $ | 255 |  |  | $ | 141 |  |  |  |  |  |  | $ | 781 |
Expenses |  |  |  |  |  |  |  |  |  |  |  |
Wages and benefits |  | $ | 265 |  |  | $ | 107 |  |  | $ | 61 |  |  |  |  |  |  | $ | 433 |
Services and supplies |  | 49 |  |  | 72 |  |  | 66 |  |  |  |  |  |  | 187 |
Rent lease and maintenance expense |  | 37 |  |  | 16 |  |  | 12 |  |  |  |  |  |  | 65 |
Other operating expense |  | — |  |  | — |  |  | 2 |  |  |  |  |  |  | 2 |
Depreciation and amortization expense |  | 19 |  |  | 10 |  |  | 6 |  |  |  |  |  |  | 35 |
Segment expenses |  | $ | 370 |  |  | $ | 205 |  |  | $ | 147 |  |  |  |  |  |  | $ | 722 |
Segment profit (loss) |  | $ | 15 |  |  | $ | 50 |  |  | $ | (6) |  |  |  |  |  |  | $ | 59 |
__________ (1) Total excludes Divestitures and Unallocated Costs.
|  | Nine Months Ended September 30,
(in millions) |  | Commercial |  | Government |  | Transportation |  |  |  |  |  | Total(1)
2025 |  |  |  |  |  |  |  |  |  |  |  |
Segment revenue |  | $ | 1,134 |  |  | $ | 692 |  |  | $ | 446 |  |  |  |  |  |  | $ | 2,272 |
Expenses |  |  |  |  |  |  |  |  |  |  |  |
Wages and benefits |  | $ | 761 |  |  | $ | 290 |  |  | $ | 187 |  |  |  |  |  |  | $ | 1,238 |
Services and supplies |  | 155 |  |  | 188 |  |  | 203 |  |  |  |  |  |  | 546 |
Rent lease and maintenance expense |  | 112 |  |  | 51 |  |  | 36 |  |  |  |  |  |  | 199 |
Other operating expense |  | 3 |  |  | 4 |  |  | 3 |  |  |  |  |  |  | 10 |
Depreciation and amortization expense |  | 63 |  |  | 34 |  |  | 22 |  |  |  |  |  |  | 119 |
Segment expenses |  | $ | 1,094 |  |  | $ | 567 |  |  | $ | 451 |  |  |  |  |  |  | $ | 2,112 |
Segment profit (loss) |  | $ | 40 |  |  | $ | 125 |  |  | $ | (5) |  |  |  |  |  |  | $ | 160 |
2024 |  |  |  |  |  |  |  |  |  |  |  |
Segment revenue |  | $ | 1,192 |  |  | $ | 758 |  |  | $ | 426 |  |  |  |  |  |  | $ | 2,376 |
Expenses |  |  |  |  |  |  |  |  |  |  |  |
Wages and benefits |  | $ | 810 |  |  | $ | 322 |  |  | $ | 194 |  |  |  |  |  |  | $ | 1,326 |
Services and supplies |  | 158 |  |  | 219 |  |  | 191 |  |  |  |  |  |  | 568 |
Rent lease and maintenance expense |  | 107 |  |  | 49 |  |  | 34 |  |  |  |  |  |  | 190 |
Other operating expense |  | 2 |  |  | 4 |  |  | 4 |  |  |  |  |  |  | 10 |
Depreciation and amortization expense |  | 67 |  |  | 34 |  |  | 18 |  |  |  |  |  |  | 119 |
Segment expenses |  | $ | 1,144 |  |  | $ | 628 |  |  | $ | 441 |  |  |  |  |  |  | $ | 2,213 |
Segment profit (loss) |  | $ | 48 |  |  | $ | 130 |  |  | $ | (15) |  |  |  |  |  |  | $ | 163 |
__________ (1) Total excludes Divestitures and Unallocated Costs.
Reconciliation to pre-tax income (loss) | The following is a reconciliation of Segment profit (loss) to Income (loss) before income taxes:
|  | Three Months Ended September 30, |  | Nine Months Ended September 30,
(in millions) |  | 2025 |  | 2024 |  | 2025 |  | 2024
Segment Profit (Loss) |  | $ | 62 |  |  | $ | 59 |  |  | $ | 160 |  |  | $ | 163 |
Reconciling items: |  |  |  |  |  |  |  |
Divestitures profit(1) |  | — |  |  | 3 |  |  | — |  |  | 35 |
Unallocated costs(2) |  | (70) |  |  | (70) |  |  | (215) |  |  | (213) |
Amortization of acquired intangible assets |  | (1) |  |  | (1) |  |  | (2) |  |  | (4) |
Restructuring and related costs |  | (12) |  |  | (4) |  |  | (24) |  |  | (21) |
Interest expense |  | (12) |  |  | (16) |  |  | (36) |  |  | (62) |
Loss on extinguishment of debt |  | (1) |  |  | (1) |  |  | (1) |  |  | (6) |
Gain (loss) on divestitures and transaction costs, net |  | (1) |  |  | 188 |  |  | (8) |  |  | 696 |
Litigation (settlements) recoveries, net |  | — |  |  | (1) |  |  | (2) |  |  | (6) |
Other income (expenses), net |  | (3) |  |  | 2 |  |  | (4) |  |  | 4 |
Income (Loss) Before Income Taxes |  | $ | (38) |  |  | $ | 159 |  |  | $ | (132) |  |  | $ | 586 |
(1) Divestitures profit is Income (loss) before income taxes excluding certain non-operating income and expenses. (2) Unallocated Costs includes IT infrastructure costs that are shared by multiple reportable segments, enterprise application costs and certain corporate overhead expenses not directly attributable or allocated to the reportable segments. Included in the three and nine months ended September 30, 2025 periods are $0 million and $25 million, respectively, of Direct response costs related to the January 2025 Cyber Incident as well as a $0 million and $9 million, respectively, insurance recovery related to the 2019 Texas Matter.

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- Definition Tabular disclosure of the reconciliation of profit (loss) from reportable segments to the consolidated income (loss) before income tax expense (benefit) and discontinued operations. Includes, but is not limited to, reconciliation after income tax if income tax is allocated to the reportable segment. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 31 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-31 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Subparagraph (b) -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-30 + Details
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- Definition Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 25 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-25 Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 22 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-22 Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef -Name Accounting Standards Codification -Topic 280 -SubTopic 10 -Section 50 -Paragraph 30 -Publisher FASB -URI https://asc.fasb.org/1943274/2147482810/280-10-50-30 + Details
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