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Revenue (Tables)
9 Months Ended
Sep. 30, 2025
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue by Major Service Line
The following table provides information about disaggregated revenue by major service offering and reportable segment and the timing of revenue recognition. Refer to Note 4 – Segment Reporting for additional information on the Company's reportable segments and Note 5 – Divestitures for additional information on the Company's divestitures.
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions)2025202420252024
Commercial:
Customer Experience Management$122 $125 $388 $404 
BPaaS117 125 349 377 
Integrated Digital Solutions128 135 397 411 
Total Commercial367 385 1,134 1,192 
Government:
Government Healthcare Solutions132 137 395 427 
Government Services Solutions106 118 297 331 
Total Government238 255 692 758 
Transportation:
Road Usage Charging & Management Solutions60 58 184 185 
Transit Solutions102 83 262 240 
Commercial Vehicles— — — 
Total Transportation162 141 446 426 
Divestitures— 26 — 180 
Total Consolidated Revenue$767 $807 $2,272 $2,556 
Timing of Revenue Recognition:
Point in time$31 $24 $78 $80 
Over time736 783 2,194 2,476 
Total Revenue$767 $807 $2,272 $2,556 
Contract with Customer, Contract Asset, Contract Liability, and Receivable
The following table provides information about significant movements in contract assets (current and long-term) for the nine months ended September 30, 2025 and 2024:
(in millions)20252024
Beginning balance$135 $190 
Additional contract assets recognized149 124 
Billed and transferred to Accounts receivable and other(116)(158)
Ending balance(1)
$168 $156 
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(1) Of which $9 million and $4 million are included in Other long-term assets as of September 30, 2025 and 2024, respectively.
The following table provides information about significant movements in contract liabilities balances (current and long-term) for the nine months ended September 30, 2025 and 2024:
(in millions)20252024
Beginning balance$155 $146 
Additional contract liabilities recorded159 205 
Revenue recognized related to contract liabilities and other(1)
(169)(183)
Ending balance(2)
$145 $168 
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(1) Of which $79 million and $82 million were recognized during the nine months ended September 30, 2025 and 2024, respectively, that related to the Company's contract liabilities as of December 31, 2024 and 2023, respectively.
(2) Of which $63 million and $53 million are included in Other long-term liabilities as of September 30, 2025 and 2024, respectively.