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v3.24.3

Revenue from Contracts with Customers (Tables) | 9 Months Ended
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Sep. 30, 2024
Contract assets |
Schedule of revenue by service offering | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three months ended | ​ | Nine months ended
​ | ​ | September 30, | ​ | September 30,
​ |  | 2024 |  | 2023 |  | 2024 | ​ | 2023
​ | ​ | (in millions)
Residential subscription | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
HSD | ​ | $ | 87.5 | ​ | $ | 90.8 | ​ | $ | 260.1 | ​ | $ | 265.6
Video | ​ |  | 25.5 | ​ |  | 36.1 | ​ | ​ | 83.1 | ​ | ​ | 114.0
Telephony | ​ |  | 4.4 | ​ |  | 5.2 | ​ | ​ | 13.7 | ​ | ​ | 16.3
Total residential subscription(2) | ​ | $ | 117.4 | ​ | $ | 132.1 | ​ | $ | 356.9 | ​ | $ | 395.9
Business subscription | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
HSD | ​ | $ | 20.0 | ​ | $ | 19.0 | ​ | $ | 58.6 | ​ | $ | 56.1
Video | ​ | ​ | 2.5 | ​ | ​ | 2.8 | ​ | ​ | 7.5 | ​ | ​ | 8.6
Telephony | ​ | ​ | 6.1 | ​ | ​ | 6.4 | ​ | ​ | 18.5 | ​ | ​ | 19.5
Total business subscription | ​ | $ | 28.6 | ​ | $ | 28.2 | ​ | $ | 84.6 | ​ | $ | 84.2
Total subscription services revenue | ​ | ​ | 146.0 | ​ | ​ | 160.3 | ​ | ​ | 441.5 | ​ | ​ | 480.1
Other business services revenue(1) | ​ | ​ | 4.5 | ​ | ​ | 5.4 | ​ | ​ | 14.8 | ​ | ​ | 15.7
Other revenue | ​ | ​ | 7.5 | ​ | ​ | 7.4 | ​ | ​ | 22.0 | ​ | ​ | 22.1
Total revenue | ​ | $ | 158.0 | ​ | $ | 173.1 | ​ | $ | 478.3 | ​ | $ | 517.9
(1) | I ncludes wholesale and colocation lease revenue of $4.4 million and $5.0 million for the three months ended September 30, 2024 and 2023, respectively and $14.1 million and $14.6 million for the nine months ended September 30, 2024 and 2023, respectively.
(2) | Includes $0.6 million of customer credits for the markets impacted by Hurricane Helene during the three and nine months ended September 30, 2024.
Schedule of activity of contract liabilities and current and non-current portion of contract liabilities | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three months ended | ​ | Nine months ended
​ | ​ | September 30, | ​ | September 30,
​ | ​ | 2024 | ​ | 2023 | ​ | 2024 | ​ | 2023
​ | ​ | (in millions)
Balance at beginning of period | ​ | $ | 2.4 | ​ | $ | 2.5 | ​ | $ | 2.5 | ​ | $ | 2.7
Deferral | ​ |  | 2.7 | ​ |  | 2.8 | ​ |  | 7.8 | ​ |  | 8.0
Revenue recognized | ​ |  | (2.7) | ​ |  | (2.8) | ​ |  | (7.9) | ​ |  | (8.2)
Balance at end of period | ​ | $ | 2.4 | ​ | $ | 2.5 | ​ | $ | 2.4 | ​ | $ | 2.5
​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | September 30, 2024 | ​ | December 31, 2023
​ | ​ | (in millions)
Current contract liabilities | ​ | $ | 2.1 | ​ | $ | 2.2
Non-current contract liabilities | ​ | ​ | 0.3 | ​ | ​ | 0.3
Total contract liabilities | ​ | $ | 2.4 | ​ | $ | 2.5
Summary of expected revenue to be recognized in future periods related to performance obligations which have not been satisfied or are partially unsatisfied | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ |  | 2024 |  | 2025 |  | 2026 |  | Thereafter |  | Total
​ | ​ | (in millions)
Subscription services | ​ | $ | 16.4 | ​ | $ | 45.6 | ​ | $ | 23.0 | ​ | $ | 12.3 | ​ | $ | 97.3
Other business services | ​ |  | 0.7 | ​ |  | 1.9 | ​ |  | 1.0 | ​ |  | 0.4 | ​ |  | 4.0
Total expected revenue | ​ | $ | 17.1 | ​ | $ | 47.5 | ​ | $ | 24.0 | ​ | $ | 12.7 | ​ | $ | 101.3
Schedule of change in the allowance for doubtful accounts for trade accounts receivable | ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three months ended | ​ | ​ | Nine months ended
​ | ​ | September 30, | ​ | ​ | September 30,
​ | ​ | 2024 |  | 2023 |  | 2024 |  | 2023
​ | ​ | (in millions)
Accounts receivable - trade | ​ | $ | 37.6 | ​ | $ | 47.2 | ​ | $ | 37.6 | ​ | $ | 47.2
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Allowance for doubtful accounts: | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Balance at beginning of period | ​ | $ | 5.5 | ​ | $ | 5.9 | ​ | $ | 6.7 | ​ | $ | 4.3
Provision charged to expense | ​ |  | 2.5 | ​ |  | 3.0 | ​ |  | 7.3 | ​ |  | 8.5
Accounts written off, net of recoveries | ​ |  | (4.4) | ​ |  | (2.2) | ​ |  | (10.4) | ​ |  | (6.1)
Balance at end of period | ​ | $ | 3.6 | ​ | $ | 6.7 | ​ | $ | 3.6 | ​ | $ | 6.7
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
Accounts receivable - trade, net of allowance for doubtful accounts | ​ | $ | 34.0 | ​ | $ | 40.5 | ​ | $ | 34.0 | ​ | $ | 40.5
​
Promotional costs |
Contract assets |
Schedule of activity of capitalized contract costs and current and non-current portion of capitalized contract costs | The following table summarizes the activity of promotional costs:
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three months ended | ​ | Nine months ended
​ | ​ | September 30, | ​ | September 30,
​ | ​ | 2024 | ​ | 2023 | ​ | 2024 | ​ | 2023
​ | ​ | (in millions)
Balance at beginning of period | ​ | $ | 19.7 | ​ | $ | 18.6 | ​ | $ | 20.4 | ​ | $ | 18.0
Deferral | ​ |  | 0.4 | ​ | ​ | 2.6 | ​ |  | 4.3 | ​ |  | 6.6
Amortization | ​ |  | (2.2) | ​ | ​ | (1.8) | ​ |  | (6.8) | ​ |  | (5.2)
Balance at end of period | ​ | $ | 17.9 | ​ | $ | 19.4 | ​ | $ | 17.9 | ​ | $ | 19.4
The following table presents the current and non-current portion of promotional costs for the periods presented:
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | September 30, 2024 |  | December 31, 2023
​ | ​ | (in millions)
Current promotional costs | ​ | $ | 8.2 | ​ | $ | 8.0
Non-current promotional costs | ​ | ​ | 9.7 | ​ | ​ | 12.4
Total promotional costs | ​ | $ | 17.9 | ​ | $ | 20.4
Costs of obtaining contracts with customers |
Contract assets |
Schedule of activity of capitalized contract costs and current and non-current portion of capitalized contract costs | The following table summarizes the activity of costs of obtaining contracts with customers: ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Three months ended | ​ | Nine months ended
​ | ​ | September 30, | ​ | September 30,
​ | ​ | 2024 | ​ | 2023 | ​ | 2024 | ​ | 2023
​ | ​ | (in millions)
Balance at beginning of period | ​ | $ | 43.2 | ​ | $ | 40.8 | ​ | $ | 42.4 | ​ | $ | 39.5
Deferral | ​ |  | 4.1 | ​ |  | 4.8 | ​ |  | 13.3 | ​ |  | 14.1
Amortization | ​ |  | (4.3) | ​ |  | (4.1) | ​ |  | (12.7) | ​ |  | (12.1)
Balance at end of period | ​ | $ | 43.0 | ​ | $ | 41.5 | ​ | $ | 43.0 | ​ | $ | 41.5
​ The following table presents the current and non-current portion of costs of obtaining contracts with customers as of the end of the corresponding periods: ​
​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | September 30, 2024 |  | December 31, 2023
​ | ​ | (in millions)
Current costs of obtaining contracts with customers | ​ | $ | 16.9 | ​ | $ | 16.5
Non-current costs of obtaining contracts with customers | ​ | ​ | 26.1 | ​ | ​ | 25.9
Total costs of obtaining contracts with customers | ​ | $ | 43.0 | ​ | $ | 42.4
​

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