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Note 13 - Revenue From Contracts With Customers (Tables)
6 Months Ended
Jun. 30, 2024
Notes Tables  
Disaggregation of Revenue [Table Text Block]

(in thousands)

  

Three months ended June 30,

  

Six months ended June 30,

 
   

2024

  

2023

  

2024

  

2023

 
                  

Vehicle service agreement fees and GAP commissions

IWS, Geminus and PWI

 $14,998  $15,034  $29,980  $29,869 

Maintenance support service fees

Trinity

  878   930   1,641   1,884 

Warranty product commissions

Trinity

  1,229   1,079   2,168   1,961 

Business services consulting fees

Ravix and Csuite

  4,382   9,154   8,932   18,872 

Healthcare services fees

SNS and DDI

  4,088      8,314    

Software license and support fees

SPI

  871      1,571    

Service fee and commission revenue

 $26,446  $26,197  $52,606  $52,586 
Contract with Customer, Contract Asset, Contract Liability, and Receivable [Table Text Block]

(in thousands)

 

Six Months Ended June 30, 2024

 

Balance, December 31, 2023

 $83,995 

Deferral of revenue

  31,138 

Recognition of deferred service fees

  (30,264)

Balance, June 30, 2024

 $84,869 
Capitalized Contract Cost [Table Text Block]

(in thousands)

 

Three months ended June 30, 2024

  

Three months ended June 30, 2023

 
  

Costs to Obtain a Contract

  

Costs to Fulfill a Contract

  

Total

  

Costs to Obtain a Contract

  

Costs to Fulfill a Contract

  

Total

 

Balance at March 31, net

 $13,713  $80  $13,793  $13,401  $83  $13,484 

Additions

  2,546   6   2,552   2,484   6   2,490 

Amortization

  (2,347)  (5)  (2,352)  (2,176)  (6)  (2,182)

Balance at June 30, net

 $13,912  $81  $13,993  $13,709  $83  $13,792 

(in thousands)

 

Six months ended June 30, 2024

  

Six months ended June 30, 2023

 
  

Costs to Obtain a Contract

  

Costs to Fulfill a Contract

  

Total

  

Costs to Obtain a Contract

  

Costs to Fulfill a Contract

  

Total

 

Balance at December 31, net

 $13,653  $81  $13,734  $13,174  $83  $13,257 

Additions

  4,883   13   4,896   4,820   13   4,833 

Amortization

  (4,624)  (13)  (4,637)  (4,285)  (13)  (4,298)

Balance at June 30, net

 $13,912  $81  $13,993  $13,709  $83  $13,792