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Consolidated Statements of Operations (Unaudited) - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Revenues:        
Service fee and commission revenue $ 37,173 $ 27,136 $ 96,441 $ 79,742
Total revenues 37,173 27,136 96,441 79,742
Operating expenses:        
Claims authorized on vehicle service agreements 6,638 6,323 19,353 18,793
Commissions 3,125 2,801 8,686 8,186
Cost of services sold 11,071 6,817 27,033 19,287
General and administrative expenses 17,204 11,867 44,074 33,102
Total operating expenses 38,038 27,808 99,146 79,368
Operating (loss) income (865) (672) (2,705) 374
Other revenues (expenses), net:        
Net investment income 431 403 1,221 1,037
Net realized (losses) gains (5) 958 52 1,359
Net loss on equity investments 0 0 0 (3)
Gain on change in fair value of limited liability investment, at fair value 111 95 289 173
Non-operating other revenue, net 122 230 487 462
Interest expense (1,505) (1,173) (4,000) (3,480)
Amortization of intangible assets (2,362) (1,437) (5,754) (4,308)
Impairment of intangible assets (249) (640) (468) (1,841)
(Loss) gain on change in fair value of debt (18) 81 1 (48)
Loss on extinguishment of debt (121) 0 (236) (160)
Total other expenses, net (3,596) (1,483) (8,408) (6,809)
Loss from continuing operations before income tax (benefit) expense (4,461) (2,155) (11,113) (6,435)
Income tax (benefit) expense (2,050) 21 (2,445) 209
Loss from continuing operations (2,411) (2,176) (8,668) (6,644)
Income from discontinued operations, net of taxes 0 81 0 439
Loss on disposal of discontinued operations, net of taxes 0 (216) 0 (620)
Net loss (2,411) (2,311) (8,668) (6,825)
Less: Net income from continuing operations attributable to noncontrolling interests and redeemable noncontrolling interests in consolidated subsidiaries 45 491 322 825
Less: Dividends on preferred stock 325 13 858 13
Net loss attributable to common shareholders (2,781) (2,815) (9,848) (7,663)
Net loss from continuing operations attributable to common shareholders (2,781) (2,680) (9,848) (7,482)
Net loss from discontinued operations attributable to common shareholders 0 (135) 0 (181)
Net loss attributable to common shareholders $ (2,781) $ (2,815) $ (9,848) $ (7,663)
Basic loss per share attributable to common shareholders:        
Continuing operations (in dollars per share) $ (0.1) $ (0.1) $ (0.36) $ (0.27)
Discontinued operations (in dollars per share) 0 0 0 (0.01)
Basic loss per share - net loss attributable to common shareholders (in dollars per share) (0.1) (0.1) (0.36) (0.28)
Diluted loss per share attributable to common shareholders:        
Continuing operations (in dollars per share) (0.1) (0.1) (0.36) (0.27)
Discontinued operations (in dollars per share) 0 0 0 (0.01)
Diluted loss per share - net loss attributable to common shareholders (in dollars per share) $ (0.1) $ (0.1) $ (0.36) $ (0.28)
Weighted-average shares outstanding (in ‘000s):        
Basic: (in shares) 28,508 27,197 27,607 27,213
Diluted: (in shares) 28,508 27,197 27,607 27,213