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Balance Sheet Components (Narrative) (Details) |  | 1 Months Ended | 3 Months Ended | 9 Months Ended |  |  |  |  |
--- | --- | --- | --- | --- | --- | --- | --- | --- | ---
Jan. 02, 2020 USD ($) | May 31, 2020 USD ($) | Feb. 29, 2020 USD ($) | Sep. 30, 2020 USD ($) | Sep. 30, 2019 USD ($) | Sep. 30, 2020 USD ($) | Sep. 30, 2019 USD ($) | May 01, 2020 USD ($) | Dec. 31, 2019 USD ($) item | May 01, 2019 USD ($) | Mar. 31, 2019 USD ($) | Oct. 31, 2015 USD ($)
Balance Sheet Components [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Long-term restricted cash |  |  |  | $ 3,500,000 |  | $ 3,500,000 |  | $ 3,500,000 | $ 4,000,000 | $ 4,000,000.0 | $ 4,500,000 | $ 4,500,000
Decrease in Long-term restricted cash |  | $ 500,000 |  |  |  |  |  |  |  |  |  |
Termination fee received | $ 98,000,000.0 |  |  |  |  |  |  |  |  |  |  |
Accrued advisor fees |  |  |  | 6,000,000.0 |  | 6,000,000.0 |  |  |  |  |  |
Sales, general and administrative |  |  |  | 14,772,000 | $ 20,066,000 | $ 54,846,000 | $ 58,915,000 |  |  |  |  |
Period in which company must repay continuation advances if change-of-control transaction is entered into with third party |  |  |  |  |  | 2 years |  |  |  |  |  |
Deferred gain from Reverse Termination Fee |  |  |  | 98,000,000 |  | $ 98,000,000 |  |  |  |  |  |
Notes payable, current |  |  |  |  |  |  |  |  | 16,000,000.0 |  |  |
Repayment of notes payable |  |  | $ 16,000,000.0 |  |  | 16,000,000 |  |  |  |  |  |
Fair value of the financing derivative |  |  |  |  |  |  |  |  | 0 |  |  |
Financing derivative |  |  |  |  |  |  |  |  |  |  |  |
Deferred revenue, current |  |  |  | 6,982,000 |  | 6,982,000 |  |  | 7,610,000 |  |  |
Deferred revenue, non-current |  |  |  | 1,761,000 |  | 1,761,000 |  |  | 1,951,000 |  |  |
Revenue |  |  |  | 19,082,000 | $ 21,915,000 | 51,757,000 | $ 62,961,000 |  |  |  |  |
Prepaid expenses and other current assets |  |  |  | 3,212,000 |  | 3,212,000 |  |  | $ 3,369,000 |  |  |
Service [Member] |  |  |  |  |  |  |  |  |  |  |  |
Balance Sheet Components [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Deferred revenue |  |  |  | 8,700,000 |  | 8,700,000 |  |  |  |  |  |
Deferred revenue, current |  |  |  | 6,900,000 |  | 6,900,000 |  |  |  |  |  |
Deferred revenue, non-current |  |  |  | 1,800,000 |  | 1,800,000 |  |  |  |  |  |
Revenue |  |  |  | 1,600,000 |  | 6,500,000 |  |  |  |  |  |
Prepaid expenses and other current assets |  |  |  | $ 600,000 |  | $ 600,000 |  |  |  |  |  |
Service [Member] | Minimum [Member] |  |  |  |  |  |  |  |  |  |  |  |
Balance Sheet Components [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Deferred service revenue, noncurrent, recognition period |  |  |  |  |  | 3 years |  |  |  |  |  |
Termination Agreement [Member] |  |  |  |  |  |  |  |  |  |  |  |
Balance Sheet Components [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Sales, general and administrative |  |  |  |  |  | $ 6,000,000.0 |  |  |  |  |  |
Measurement Input, Discount Rate [Member] |  |  |  |  |  |  |  |  |  |  |  |
Balance Sheet Components [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Derivative liability, measurement input | item |  |  |  |  |  |  |  |  | 0.065 |  |  |

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