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Segment Information
3 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Segment Information SEGMENT INFORMATION
The Company’s reportable segments have been determined in accordance with ASC 280, Segment Reporting (“ASC 280”). The Company currently has three reportable segments: i) Senior, ii) Life, and iii) Auto & Home, which represent the three main types of insurance products sold by the Company. The Senior segment primarily sells senior Medicare-related health insurance, the Life segment primarily sells term life insurance and final expense policies, and the Auto & Home segment primarily sells individual automobile and homeowners’ insurance. In addition, the Company accounts for non-operating activity, share-based compensation expense, certain intersegment eliminations, and the costs of providing corporate and other administrative services in its administrative division, Corporate & Eliminations. These services are not directly identifiable with the Company’s reportable segments and are shown in the tables below to reconcile the reportable segments to the consolidated financial statements. The Company has not aggregated any operating segments together to represent a reportable segment.

The Company reports segment information based on how its chief operating decision maker (“CODM”) regularly reviews its operating results, allocates resources, and makes decisions regarding business operations. The performance measures of the segments include total revenue and Adjusted EBITDA because management believes that such information is the most relevant in evaluating the results of the respective segments relative to other entities that operate in the same industries.

Costs of revenue, marketing and advertising, and technical development operating expenses that are directly attributable to a segment are reported within the applicable segment. Indirect costs of revenue, marketing and advertising, and technical development operating expenses are allocated to each segment based on varying metrics such as headcount. Adjusted EBITDA is calculated as total revenue for the applicable segment less direct and allocated costs of revenue, marketing and advertising, technical development, and general and administrative operating costs and expenses, excluding depreciation and amortization expense; gain or loss on disposal of property, equipment, and software; share-based compensation expense; restructuring expenses; and non-recurring expenses such as severance payments and transaction costs. Our CODM does not separately evaluate assets by segment; therefore, assets by segment are not presented.

The following table presents information about the reportable segments for the three months ended September 30, 2020:

(in thousands)SeniorLifeAuto & HomeCorp & ElimsConsolidated
Revenue$73,199 $42,823 $9,538 $(1,391)$124,169 
Operating expenses(64,297)(32,346)(5,922)(9,518)(1)(112,083)
Other expenses, net— — — (21)(21)
Adjusted EBITDA$8,902 $10,477 $3,616 $(10,930)12,065 
Share-based compensation expense
(924)
Non-recurring expenses (2)
(438)
Fair value adjustments to contingent earnout obligations(759)
Restructuring expenses(21)
Depreciation and amortization
(3,347)
Loss on disposal of property, equipment, and software(82)
Interest expense, net(6,761)
Income tax benefit1,104 
Net income$837 
(1) Operating expenses in the Corp & Elims division primarily include $6.6 million in salaries and benefits for certain general, administrative, and IT related departments and $3.0 million in professional services fees.

(2) These expenses consist of non-restructuring severance expenses, costs related to the acquisition of InsideResponse, and expenses related to business continuity in response to the COVID-19 pandemic.

The following table presents information about the reportable segments for the three months ended September 30, 2019:

(in thousands)SeniorLifeAuto & HomeCorp & ElimsConsolidated
Revenue$27,584 $27,607 $10,052 $(76)$65,167 
Operating expenses(29,523)(21,789)(7,562)(5,413)(1)(64,287)
Other expenses, net— — — (13)(13)
Adjusted EBITDA$(1,939)$5,818 $2,490 $(5,502)867 
Share-based compensation expense(22)
Non-recurring expenses(2)
(832)
Restructuring expenses
Depreciation and amortization(1,440)
Gain on disposal of property, equipment, and software
Interest expense(705)
Income tax benefit440 
Net loss$(1,688)

(1) Operating expenses in the Corp & Elims division primarily include $3.2 million in salaries and benefits for certain general, administrative, and IT related departments and $1.6 million in professional services fees.

(2) These expenses consist of one-time consulting expenses associated with adopting ASC 606, non-recurring compensation to certain former board members, non-restructuring severance expenses, and costs related to our IPO.
Revenues from each of the reportable segments are earned from transactions in the United States and follow the same accounting policies used for the Company’s consolidated financial statements. All of the Company’s long-lived assets are located in the United States. For the three months ended September 30, 2020, two insurance carrier customers from Senior and one from Life, accounted for 20%, 15%, and 10% of total revenue, respectively. For the three months ended September 30, 2019, two insurance carrier customers from Senior and one from Life, accounted for 17%, 16%, and 11% of total revenue, respectively